PAPER COMPLETE QUESTIONS AND
ANSWERS.
◍ A crisis occurs when Answer:A YP's inability to cope results in a
change in behavior
◍ The TWO goals of crisis intervention are to
(Important to know word for word) Answer:1) Support
environmentally and emotionally to reduce stress and risk
2) Teach children better ways to cope with stress
◍ Four questions we ask ourselves in a crisis situation Answer:1)
What am I feeling now?
2) What does this young person feel, need, or want?
3) How is the environment affecting the young person?
4) How do I best respond?
◍ 3 nonverbal techniques Answer:1) Silence
2) Nods
3) Eye contact