MGMT 311 Exam 1 Questions and
Answers13
suggests that people are motivated by how much they want something and the likelihood they
perceive of getting it - ANSWERS-Expectancy theory
a person's perception of the probability that effort will lead to successful performance. -
ANSWERS-Effort-to-performance expectancy
a person's perception of the probability that performance will lead to certain other outcomes. -
ANSWERS-Performance-to-outcome instrumentality
the relative attractiveness or unattractiveness—the value—of that outcome to the person -
ANSWERS-valence
behavior is a function of its consequences - ANSWERS-reinforcement theory
Jamal just began a new job. At first, he is highly formal and addresses people as Mr. or Ms.
However, his coworkers don't react warmly to this approach. Therefore, Jamal changes to a
more informal style based on the consequences of his actions and discovers that people seem
friendlier and more relaxed around him. In learning theory, the coworkers' actions would be
known as __________.
a. response
b. linkage
c. reinforcement
d. social learning - ANSWERS-c. reinforcement
, Your employee, Steve, has a habit of telling jokes that are sometimes funny but too often
inappropriate for the workplace. If you want Steve to stop telling these jokes, what kind of
response would be your best choice?
a. extinction
b. positive reinforcement
c. negative reinforcement
d. punishment - ANSWERS-a. extinction
the process of determining an organization's desired future position and the best means of
getting there. - ANSWERS-planning
the process of designing jobs, grouping jobs into units, and establishing patterns of authority
between jobs and units. - ANSWERS-organizing
the process of getting the organization's members to work together toward the organization's
goals. - ANSWERS-leading
the process of monitoring and correcting the actions of the organization and its members to
keep them directed toward their goals. - ANSWERS-controlling
the study of human behavior in organizational settings, the interface between human behavior
and the organization, and the organization itself. - ANSWERS-organizational behavior
the skills necessary to accomplish specific tasks within the organization. - ANSWERS-technical
skills
the ability to effectively communicate with, understand, and motivate individuals and groups. -
ANSWERS-interpersonal skills
Answers13
suggests that people are motivated by how much they want something and the likelihood they
perceive of getting it - ANSWERS-Expectancy theory
a person's perception of the probability that effort will lead to successful performance. -
ANSWERS-Effort-to-performance expectancy
a person's perception of the probability that performance will lead to certain other outcomes. -
ANSWERS-Performance-to-outcome instrumentality
the relative attractiveness or unattractiveness—the value—of that outcome to the person -
ANSWERS-valence
behavior is a function of its consequences - ANSWERS-reinforcement theory
Jamal just began a new job. At first, he is highly formal and addresses people as Mr. or Ms.
However, his coworkers don't react warmly to this approach. Therefore, Jamal changes to a
more informal style based on the consequences of his actions and discovers that people seem
friendlier and more relaxed around him. In learning theory, the coworkers' actions would be
known as __________.
a. response
b. linkage
c. reinforcement
d. social learning - ANSWERS-c. reinforcement
, Your employee, Steve, has a habit of telling jokes that are sometimes funny but too often
inappropriate for the workplace. If you want Steve to stop telling these jokes, what kind of
response would be your best choice?
a. extinction
b. positive reinforcement
c. negative reinforcement
d. punishment - ANSWERS-a. extinction
the process of determining an organization's desired future position and the best means of
getting there. - ANSWERS-planning
the process of designing jobs, grouping jobs into units, and establishing patterns of authority
between jobs and units. - ANSWERS-organizing
the process of getting the organization's members to work together toward the organization's
goals. - ANSWERS-leading
the process of monitoring and correcting the actions of the organization and its members to
keep them directed toward their goals. - ANSWERS-controlling
the study of human behavior in organizational settings, the interface between human behavior
and the organization, and the organization itself. - ANSWERS-organizational behavior
the skills necessary to accomplish specific tasks within the organization. - ANSWERS-technical
skills
the ability to effectively communicate with, understand, and motivate individuals and groups. -
ANSWERS-interpersonal skills
