Milady CIMA Foundations Chpt 10 -
The Beauty Business fully solved
Malpractice, properly liability, and fire refer to types of ____ - correct answer ✔✔Insurance
Client service records should include ____ - correct answer ✔✔Products used
A good telephone personality includes all of the following characteristics except ____ - correct
answer ✔✔A monotone voice
Encouraging a client who is booked for a haircut to also get a manicure or facial is an example of
____ - correct answer ✔✔Cross promoting
All of the following are benefits of keeping purchase and inventory records except ____ - correct
answer ✔✔Ensuring supplier discounts
The responsibilities of a receptionist include all of the following except ____ - correct answer
✔✔Draping clients
Smooth business management depends on all of the following factors except ____ - correct
answer ✔✔Volunteerism
Responding to customer complaint must not be handled with ____ - correct answer
✔✔Impatience
Examples of business expenses include ____ - correct answer ✔✔Insurance, utilities, and
salaries
The Beauty Business fully solved
Malpractice, properly liability, and fire refer to types of ____ - correct answer ✔✔Insurance
Client service records should include ____ - correct answer ✔✔Products used
A good telephone personality includes all of the following characteristics except ____ - correct
answer ✔✔A monotone voice
Encouraging a client who is booked for a haircut to also get a manicure or facial is an example of
____ - correct answer ✔✔Cross promoting
All of the following are benefits of keeping purchase and inventory records except ____ - correct
answer ✔✔Ensuring supplier discounts
The responsibilities of a receptionist include all of the following except ____ - correct answer
✔✔Draping clients
Smooth business management depends on all of the following factors except ____ - correct
answer ✔✔Volunteerism
Responding to customer complaint must not be handled with ____ - correct answer
✔✔Impatience
Examples of business expenses include ____ - correct answer ✔✔Insurance, utilities, and
salaries
