Milady CIMA Foundations Chapter 3
Communicating for Success correctly
answered
__________ is effectively the basis of all long lasting relationships with clients and coworkers. -
correct answer ✔✔communication
The best way to understand others is to begin with a firm understanding of _________. - correct
answer ✔✔yourself
What is the very first thing you should do when meeting a new client? - correct answer ✔✔to
wear a smile
How much time should you schedule for a consultation with a first-time client? - correct answer
✔✔5-15 minutes
When you help the client select a style that is reflective of their body shape and entire lifestyle,
you are subscribing to the _____ concept. - correct answer ✔✔total look
The most important communication you will have with your clients is a(n) ________, which will
help you determine the client's needs and achieve the desired results. - correct answer
✔✔Client consultation
What tool should you use to put your clients at ease about your technical abilities? - correct
answer ✔✔personal portfolio
Listening to the client and then repeating, in your own words, what you think the client is telling
you is known as ________. - correct answer ✔✔reflective listening
Communicating for Success correctly
answered
__________ is effectively the basis of all long lasting relationships with clients and coworkers. -
correct answer ✔✔communication
The best way to understand others is to begin with a firm understanding of _________. - correct
answer ✔✔yourself
What is the very first thing you should do when meeting a new client? - correct answer ✔✔to
wear a smile
How much time should you schedule for a consultation with a first-time client? - correct answer
✔✔5-15 minutes
When you help the client select a style that is reflective of their body shape and entire lifestyle,
you are subscribing to the _____ concept. - correct answer ✔✔total look
The most important communication you will have with your clients is a(n) ________, which will
help you determine the client's needs and achieve the desired results. - correct answer
✔✔Client consultation
What tool should you use to put your clients at ease about your technical abilities? - correct
answer ✔✔personal portfolio
Listening to the client and then repeating, in your own words, what you think the client is telling
you is known as ________. - correct answer ✔✔reflective listening
