BUSMHR 3200 Exam 1 Inks QUESTIONS |\ |\ |\ |\ |\ |\
WITH ANSWERS |\
Basic levels within the organization - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\
✔✔individual, team, organization level |\ |\ |\
Derailers - CORRECT ANSWERS ✔✔-insensitivity to others
|\ |\ |\ |\ |\ |\
-poor working relations
|\ |\
-inability to build or lead a team
|\ |\ |\ |\ |\ |\
-authoritarianism
-inability to change and adapt
|\ |\ |\ |\
Human relations movement - CORRECT ANSWERS ✔✔-increasing
|\ |\ |\ |\ |\ |\ |\
numbers of studies/writings from behavioral scientists focusing
|\ |\ |\ |\ |\ |\ |\
on the "human" factor
|\ |\ |\ |\
-collective bargaining legalized in 1935; management looking for
|\ |\ |\ |\ |\ |\ |\ |\
other ways to manage workforce
|\ |\ |\ |\
McGregor's Theory X vs Y - CORRECT ANSWERS ✔✔one doesn't
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
replace the other; just different perspectives on people
|\ |\ |\ |\ |\ |\ |\
Theory x - CORRECT ANSWERS ✔✔-People dislike work and
|\ |\ |\ |\ |\ |\ |\ |\ |\
avoid it whenever possible
|\ |\ |\
,-People need to be coerced |\ |\ |\ |\
to work
|\
-People require close |\ |\
supervision at all times |\ |\ |\
-Most people prefer to be|\ |\ |\ |\
directed, have little ambition |\ |\ |\
and avoid responsibility
|\ |\
-top down hierarchal
|\ |\
Theory y - CORRECT ANSWERS ✔✔-Work is seen as a natural
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
activity, like play or rest |\ |\ |\ |\
-Given objectives, people can |\ |\ |\
be very self-directed
|\ |\ |\
-People become committed to |\ |\ |\
objectives with some reward |\ |\ |\
-Most people are ambitious and can accept (and seek out)
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
responsibility
-in general people think more progressive way of looking at
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
people but different perspectives
|\ |\ |\
Strategic Management - CORRECT ANSWERS ✔✔-A plan for
|\ |\ |\ |\ |\ |\ |\ |\
integrating goals, tactics, policies and actions into a meaningful
|\ |\ |\ |\ |\ |\ |\ |\ |\
whole
|\
-Has two primary elements
|\ |\ |\
|\
--Strategy Formulation (designing/developing a strategy)
|\ |\ |\ |\
,--Strategy Implementation (making it happen/implementation)
|\ |\ |\ |\
Strategy Formulation - CORRECT ANSWERS ✔✔Devoloping a
|\ |\ |\ |\ |\ |\ |\
strategy |\
-starts with a vision
|\ |\ |\
-lofty compelling future state they are trying to make
|\ |\ |\ |\ |\ |\ |\ |\
Goes into a mission
|\ |\ |\
Internal Analysis-strengths/weaknesses
|\
External Analysis-Opportunities/threats
|\
+
vision
mission
goals
= strategic plan
|\ |\
SWOT analysis is commonly used here
|\ |\ |\ |\ |\
Strategy Implementation - CORRECT ANSWERS ✔✔Galbraith's
|\ |\ |\ |\ |\ |\
Star Model
|\
Focuses on 5 critical elements or organization functioning:
|\ |\ |\ |\ |\ |\ |\
strategy
structure
systems & processes |\ |\
, metrics & rewards |\ |\
people
|\ *all elements need to be aligned for org. to succeed
|\ |\ |\ |\ |\ |\ |\ |\ |\
Motivation - CORRECT ANSWERS ✔✔Psychological (and
|\ |\ |\ |\ |\ |\
physiological) processes that underline the direction, intensity, |\ |\ |\ |\ |\ |\ |\
and persistence or behavior of thought
|\ |\ |\ |\ |\
Intrinsic Motivation - CORRECT ANSWERS ✔✔aspects related to
|\ |\ |\ |\ |\ |\ |\ |\
the job, internal characteristics of the person, etc.
|\ |\ |\ |\ |\ |\ |\
-feelings generated from doing rather than being rewarded
|\ |\ |\ |\ |\ |\ |\
-give this to ourselves!
|\ |\ |\
Extrinsic Motivation - CORRECT ANSWERS ✔✔aspects related to
|\ |\ |\ |\ |\ |\ |\ |\
rewards, recognition, promotion, etc.
|\ |\ |\
-results from the potential or actual receipt of extrinsic rewards
|\ |\ |\ |\ |\ |\ |\ |\ |\
Fundamental Equation regarding performance - CORRECT |\ |\ |\ |\ |\ |\
ANSWERS ✔✔P= A x M x O |\ |\ |\ |\ |\ |\
P=performance
A=ability
M=motivation
O=opportunity
This model is multiplicative; needs all three elements to work
|\ |\ |\ |\ |\ |\ |\ |\ |\
WITH ANSWERS |\
Basic levels within the organization - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\
✔✔individual, team, organization level |\ |\ |\
Derailers - CORRECT ANSWERS ✔✔-insensitivity to others
|\ |\ |\ |\ |\ |\
-poor working relations
|\ |\
-inability to build or lead a team
|\ |\ |\ |\ |\ |\
-authoritarianism
-inability to change and adapt
|\ |\ |\ |\
Human relations movement - CORRECT ANSWERS ✔✔-increasing
|\ |\ |\ |\ |\ |\ |\
numbers of studies/writings from behavioral scientists focusing
|\ |\ |\ |\ |\ |\ |\
on the "human" factor
|\ |\ |\ |\
-collective bargaining legalized in 1935; management looking for
|\ |\ |\ |\ |\ |\ |\ |\
other ways to manage workforce
|\ |\ |\ |\
McGregor's Theory X vs Y - CORRECT ANSWERS ✔✔one doesn't
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
replace the other; just different perspectives on people
|\ |\ |\ |\ |\ |\ |\
Theory x - CORRECT ANSWERS ✔✔-People dislike work and
|\ |\ |\ |\ |\ |\ |\ |\ |\
avoid it whenever possible
|\ |\ |\
,-People need to be coerced |\ |\ |\ |\
to work
|\
-People require close |\ |\
supervision at all times |\ |\ |\
-Most people prefer to be|\ |\ |\ |\
directed, have little ambition |\ |\ |\
and avoid responsibility
|\ |\
-top down hierarchal
|\ |\
Theory y - CORRECT ANSWERS ✔✔-Work is seen as a natural
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
activity, like play or rest |\ |\ |\ |\
-Given objectives, people can |\ |\ |\
be very self-directed
|\ |\ |\
-People become committed to |\ |\ |\
objectives with some reward |\ |\ |\
-Most people are ambitious and can accept (and seek out)
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
responsibility
-in general people think more progressive way of looking at
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
people but different perspectives
|\ |\ |\
Strategic Management - CORRECT ANSWERS ✔✔-A plan for
|\ |\ |\ |\ |\ |\ |\ |\
integrating goals, tactics, policies and actions into a meaningful
|\ |\ |\ |\ |\ |\ |\ |\ |\
whole
|\
-Has two primary elements
|\ |\ |\
|\
--Strategy Formulation (designing/developing a strategy)
|\ |\ |\ |\
,--Strategy Implementation (making it happen/implementation)
|\ |\ |\ |\
Strategy Formulation - CORRECT ANSWERS ✔✔Devoloping a
|\ |\ |\ |\ |\ |\ |\
strategy |\
-starts with a vision
|\ |\ |\
-lofty compelling future state they are trying to make
|\ |\ |\ |\ |\ |\ |\ |\
Goes into a mission
|\ |\ |\
Internal Analysis-strengths/weaknesses
|\
External Analysis-Opportunities/threats
|\
+
vision
mission
goals
= strategic plan
|\ |\
SWOT analysis is commonly used here
|\ |\ |\ |\ |\
Strategy Implementation - CORRECT ANSWERS ✔✔Galbraith's
|\ |\ |\ |\ |\ |\
Star Model
|\
Focuses on 5 critical elements or organization functioning:
|\ |\ |\ |\ |\ |\ |\
strategy
structure
systems & processes |\ |\
, metrics & rewards |\ |\
people
|\ *all elements need to be aligned for org. to succeed
|\ |\ |\ |\ |\ |\ |\ |\ |\
Motivation - CORRECT ANSWERS ✔✔Psychological (and
|\ |\ |\ |\ |\ |\
physiological) processes that underline the direction, intensity, |\ |\ |\ |\ |\ |\ |\
and persistence or behavior of thought
|\ |\ |\ |\ |\
Intrinsic Motivation - CORRECT ANSWERS ✔✔aspects related to
|\ |\ |\ |\ |\ |\ |\ |\
the job, internal characteristics of the person, etc.
|\ |\ |\ |\ |\ |\ |\
-feelings generated from doing rather than being rewarded
|\ |\ |\ |\ |\ |\ |\
-give this to ourselves!
|\ |\ |\
Extrinsic Motivation - CORRECT ANSWERS ✔✔aspects related to
|\ |\ |\ |\ |\ |\ |\ |\
rewards, recognition, promotion, etc.
|\ |\ |\
-results from the potential or actual receipt of extrinsic rewards
|\ |\ |\ |\ |\ |\ |\ |\ |\
Fundamental Equation regarding performance - CORRECT |\ |\ |\ |\ |\ |\
ANSWERS ✔✔P= A x M x O |\ |\ |\ |\ |\ |\
P=performance
A=ability
M=motivation
O=opportunity
This model is multiplicative; needs all three elements to work
|\ |\ |\ |\ |\ |\ |\ |\ |\
