NWCA Phlebotomy Exam Questions
And Complete Answers
When performing a capillary draw collection, which of the following steps should the
phlebotomist take after selecting the site?
A. Squeeze the patients finger.
B. Secure the patients hand.
C. Cleanse the site with anti-septic.
D. Label the specimen. - CORRECT ANSWER- C. Cleanse the site with anti-septic.
A phlebotomist is preparing to draw blood from an infant to calculate the blood volume
that can be drawn, which of the following types of patient information must the
phlebotomist have?
A. Weight
B. Height.
C. Blood type.
D. Birth date. - CORRECT ANSWER- A. Weight
According to CLSI, the standard depth of a dermal puncture for an infant is ___.
A. 0.30 MM.
B. 3MM.
C. 2MM.
D. 0.20 MM. - CORRECT ANSWER- C. 2MM.
When a phlebotomy technician is introducing themselves after entering a patient's room,
which of the following tones a voice should the technician use?
,A. Quiet and professional.
B. Loud and authoritative.
C. Assertive and humorous.
D. Commanding and confident. - CORRECT ANSWER- A. Quiet and professional.
Which of the following is a common complication, when using a needle that is too
small?
A. Hemodialysis.
B. Collapsed vein.
C. Hemoconcentration.
D. Hemolysis - CORRECT ANSWER- D. Hemolysis.
Which of the following forms commonly accompanies a toxicology drug screen for legal
purposes?
A. Requisition.
B. Chain of custody.
C. CMS 1500.
D. Encounter. - CORRECT ANSWER- B. Chain of custody.
A phlebotomist should identify, which of the following is the best site for phenylketonuria
collection on an infant?
A. The central area of the heel.
B. The medial and lateral areas of the heel.
C. The central area of the fingertip.
D. The medial or lateral area of the fingertip. - CORRECT ANSWER- B. The medial
and lateral area of the heel.
,Which of the following is an appropriate choice for cleaning a surface contaminated with
blood or body fluids?
A. Povidone-iodine
B. 70% isopropyl alcohol.
C. Boiling water.
D. 10% bleach solution. - CORRECT ANSWER- D. 10% bleach solution.
When should the phlebotomist label the collection tubes?
A. Before collection.
B. Immediately after verifying patient identification.
C. Before hand washing.
D. Immediately after collection. - CORRECT ANSWER- D. Immediately after collection.
A phlebotomist is preparing to obtain an inpatient specimen from a patient which of the
following locations is the proper place for the phlebotomist to place the tourniquet?
A. On top of a patient burn wound.
B. Over the patient's gown sleeve.
C. Above the patient's IV site.
D. Over the patients weeping rash. - CORRECT ANSWER- B. Over the patient's gown
sleeve.
A phlebotomist is asked to verify the temperature of a urine specimen for chain of
custody procedure, which of the following temperatures is an acceptable measurement
for this specimen?
A. 26.7 C (80 F).
B. 22.2 C (72 F).
C. 35C (95 F).
, D. 38.3 C (101 F). - CORRECT ANSWER- C. 35 C (95F).
Which of the following is the minimum required number of a unique patient identifiers a
phlebotomist should use prior to a blood draw?
A. One.
B. Two.
C. Three.
D. Four. - CORRECT ANSWER- B. Two.
Which of the following is the first step a phlebotomist you take to prevent the spread of
infection?
A. Decontaminating the equipment before use.
B. Washing hands with antimicrobial soap and water.
C. Wearing gloves for any patient contact.
D. Applying antiseptic to the puncture site prior to Veni puncture. - CORRECT
ANSWER- B. Washing hands with antimicrobial soap and water.
A phlebotomist should report a critical value for point of care testing to which of the
following?
A. Office manager.
B. Physician.
C. Insurance company.
D. Patient. - CORRECT ANSWER- B. Physician.
Which of the following actions by a phlebotomist can be the source of a preanalytical
error when collecting a blood specimen?
A. Under filling the tube.
And Complete Answers
When performing a capillary draw collection, which of the following steps should the
phlebotomist take after selecting the site?
A. Squeeze the patients finger.
B. Secure the patients hand.
C. Cleanse the site with anti-septic.
D. Label the specimen. - CORRECT ANSWER- C. Cleanse the site with anti-septic.
A phlebotomist is preparing to draw blood from an infant to calculate the blood volume
that can be drawn, which of the following types of patient information must the
phlebotomist have?
A. Weight
B. Height.
C. Blood type.
D. Birth date. - CORRECT ANSWER- A. Weight
According to CLSI, the standard depth of a dermal puncture for an infant is ___.
A. 0.30 MM.
B. 3MM.
C. 2MM.
D. 0.20 MM. - CORRECT ANSWER- C. 2MM.
When a phlebotomy technician is introducing themselves after entering a patient's room,
which of the following tones a voice should the technician use?
,A. Quiet and professional.
B. Loud and authoritative.
C. Assertive and humorous.
D. Commanding and confident. - CORRECT ANSWER- A. Quiet and professional.
Which of the following is a common complication, when using a needle that is too
small?
A. Hemodialysis.
B. Collapsed vein.
C. Hemoconcentration.
D. Hemolysis - CORRECT ANSWER- D. Hemolysis.
Which of the following forms commonly accompanies a toxicology drug screen for legal
purposes?
A. Requisition.
B. Chain of custody.
C. CMS 1500.
D. Encounter. - CORRECT ANSWER- B. Chain of custody.
A phlebotomist should identify, which of the following is the best site for phenylketonuria
collection on an infant?
A. The central area of the heel.
B. The medial and lateral areas of the heel.
C. The central area of the fingertip.
D. The medial or lateral area of the fingertip. - CORRECT ANSWER- B. The medial
and lateral area of the heel.
,Which of the following is an appropriate choice for cleaning a surface contaminated with
blood or body fluids?
A. Povidone-iodine
B. 70% isopropyl alcohol.
C. Boiling water.
D. 10% bleach solution. - CORRECT ANSWER- D. 10% bleach solution.
When should the phlebotomist label the collection tubes?
A. Before collection.
B. Immediately after verifying patient identification.
C. Before hand washing.
D. Immediately after collection. - CORRECT ANSWER- D. Immediately after collection.
A phlebotomist is preparing to obtain an inpatient specimen from a patient which of the
following locations is the proper place for the phlebotomist to place the tourniquet?
A. On top of a patient burn wound.
B. Over the patient's gown sleeve.
C. Above the patient's IV site.
D. Over the patients weeping rash. - CORRECT ANSWER- B. Over the patient's gown
sleeve.
A phlebotomist is asked to verify the temperature of a urine specimen for chain of
custody procedure, which of the following temperatures is an acceptable measurement
for this specimen?
A. 26.7 C (80 F).
B. 22.2 C (72 F).
C. 35C (95 F).
, D. 38.3 C (101 F). - CORRECT ANSWER- C. 35 C (95F).
Which of the following is the minimum required number of a unique patient identifiers a
phlebotomist should use prior to a blood draw?
A. One.
B. Two.
C. Three.
D. Four. - CORRECT ANSWER- B. Two.
Which of the following is the first step a phlebotomist you take to prevent the spread of
infection?
A. Decontaminating the equipment before use.
B. Washing hands with antimicrobial soap and water.
C. Wearing gloves for any patient contact.
D. Applying antiseptic to the puncture site prior to Veni puncture. - CORRECT
ANSWER- B. Washing hands with antimicrobial soap and water.
A phlebotomist should report a critical value for point of care testing to which of the
following?
A. Office manager.
B. Physician.
C. Insurance company.
D. Patient. - CORRECT ANSWER- B. Physician.
Which of the following actions by a phlebotomist can be the source of a preanalytical
error when collecting a blood specimen?
A. Under filling the tube.
