EXAM PRACTICE | QUESTIONS AND ANSWERS |
2025/2026 UPDATE | ALREADY PASSED!!
Workers in a workplace can help avoid cross-cultural misunderstandings by:
A. cultivating cultural understanding of fellow workers and customers/clients
B. maintaining a professional appearance at all times
C. interacting with others influenced by their own cultural beliefs
D. not serving customers/clients with whom they feel uncomfortable Answer -
A
_______________ environments engender increased knowledge and respect
for the health team members for each other.
A. Collaborative and aggressive
B. Collaborative and passive
C. Collaborative and reactive
D. Collaborative and participative Answer - D
Marked by the growing use and influence of emerging/disruptive technologies
- cloud, mobile devices, big data, advanced analytics, and others, system
thinking is ________.
A. a luxury that can't be afforded
B. a business survival strategy
C. can be ignored
, D. costly
E. time consuming Answer - B
In contrast with constructive accountability, _________ is a process in which
two or more people or groups discuss their needs and differences of opinion
and eventually develop a solution.
A. ethical conflict
B. Legal conflict
C. constructive conflict
D. neutral conflict Answer - C
Sound ____________ strategies are needed to create a healthy organization
culture in which subordinates, team members, and leaders achieve results.
A. financial
B. operational
C. communication
D. accounting
E. legal Answer - C
The strategic plans are usually the responsibility of _________ management.
A. lower management
B. middle management
C. senior management
D. outside managers
E. consultants Answer - C
Self-aware leaders exhibit which of the following characteristics?