MGMT 309 EXAM 3 QUESTIONS & ANSWERS
1. Which of the following is NOT a part of the organizational structure?- Answer -
decision making
2. Job refers to the degree to which the organization's overall task is broken down
and divided into smaller component parts.- Answer - specialization
3. Some companies now have a chief ethics officer. They usually have a legal
background and are responsible for whistle-blowing, ethics training, financial
statements review, and investigations. This is an example of .-
Answer - job specialization
4. Which of the following statements describes specialization?- Answer - With
specialization,
workers are more likely to be absent.
5. Which of the following statements are accurate about job specialization?- Answer - All
of these choices
6. The starting point for all job design activities is determining the level of desired-
Answer - specialization
7. Which of the following statements describes an advantage of job specializa- tion?-
Answer - Employees become experts.
8. Lawrence Burch is a tire handler for the Newman racing team. The pit crews in auto
racing use - Answer - job specialization
9. can be used to balance with specialization.- Answer - Job rotation
10. Workers in a McDonald's are trained to cook, clean, fill drinks, take orders, and fill
orders. During a shift they work each job for one hour. This is an example of job- Answer -
rotation.
11. Life guards at a public pool change positions every thirty minutes. They use job .-
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,Answer - rotation
12. In which alternative to specialization does the job itself remain the same, which
means satisfaction usually wanes quickly?- Answer - Job rotation
13. Which of the following statements describes a characteristic of job rotation?-
- Answer - The jobs themselves remain the same.
14. One of the common complaints of special education teachers is that they are not
allowed to teach because of all the paperwork they are required to fill out and keep
current. They once only had to teach, but now they have so many other duties that
they don't feel they are doing anything well. In this case,
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, 15. Invacare modified the wheelchair assembly process so that workers assem- ble the
entire wheelchair rather than simply adding one or two pieces as is normal on most
assembly lines. This is an example of- Answer - job enlargement.
16. , as an alternative to specialization, has the disadvantages of raising training
costs, unions arguing for more pay for doing more tasks, and worker boredom setting
in.- Answer - Job enlargement
17. Which of the following is NOT an alternative to job specialization?- Answer - Job
delegation
18. Mihee is in nursing school. Part of her practical experience is to spend a few weeks
in each department of the hospital. The school is using job as
19. is defined as systematically moving employees from one job to anoth- er.-
Answer - job rotation
20. Ben is a music teacher at Manchester High School. He loves what he does and
enjoys showing his students off. He marches them in parades and football half-time
shows, even though it is not in his contract. Ben leaves Manchester High for a new
job. His replacement is now expected to continue the parades and half-time shows.
This is an example of- Answer - job enlargement
21. Although a pay increase would be useful when a change in job design is made,
for which of the following would it be expected?- Answer - Job enlargement
22. Which of the following refers to the number of subordinates who report directly
to a given manager?- Answer - span of management
23. Span of management is the- Answer - number of subordinates reporting to a particular manager.
24. Another name for span of management is span of- Answer - control
25. If a manager has only a few subordinates, she has a span of management that is-
Answer - narrow
26. Yoshiko is the manager of the accounting department. She has an assistant
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1. Which of the following is NOT a part of the organizational structure?- Answer -
decision making
2. Job refers to the degree to which the organization's overall task is broken down
and divided into smaller component parts.- Answer - specialization
3. Some companies now have a chief ethics officer. They usually have a legal
background and are responsible for whistle-blowing, ethics training, financial
statements review, and investigations. This is an example of .-
Answer - job specialization
4. Which of the following statements describes specialization?- Answer - With
specialization,
workers are more likely to be absent.
5. Which of the following statements are accurate about job specialization?- Answer - All
of these choices
6. The starting point for all job design activities is determining the level of desired-
Answer - specialization
7. Which of the following statements describes an advantage of job specializa- tion?-
Answer - Employees become experts.
8. Lawrence Burch is a tire handler for the Newman racing team. The pit crews in auto
racing use - Answer - job specialization
9. can be used to balance with specialization.- Answer - Job rotation
10. Workers in a McDonald's are trained to cook, clean, fill drinks, take orders, and fill
orders. During a shift they work each job for one hour. This is an example of job- Answer -
rotation.
11. Life guards at a public pool change positions every thirty minutes. They use job .-
1/
17
,Answer - rotation
12. In which alternative to specialization does the job itself remain the same, which
means satisfaction usually wanes quickly?- Answer - Job rotation
13. Which of the following statements describes a characteristic of job rotation?-
- Answer - The jobs themselves remain the same.
14. One of the common complaints of special education teachers is that they are not
allowed to teach because of all the paperwork they are required to fill out and keep
current. They once only had to teach, but now they have so many other duties that
they don't feel they are doing anything well. In this case,
2/
17
, 15. Invacare modified the wheelchair assembly process so that workers assem- ble the
entire wheelchair rather than simply adding one or two pieces as is normal on most
assembly lines. This is an example of- Answer - job enlargement.
16. , as an alternative to specialization, has the disadvantages of raising training
costs, unions arguing for more pay for doing more tasks, and worker boredom setting
in.- Answer - Job enlargement
17. Which of the following is NOT an alternative to job specialization?- Answer - Job
delegation
18. Mihee is in nursing school. Part of her practical experience is to spend a few weeks
in each department of the hospital. The school is using job as
19. is defined as systematically moving employees from one job to anoth- er.-
Answer - job rotation
20. Ben is a music teacher at Manchester High School. He loves what he does and
enjoys showing his students off. He marches them in parades and football half-time
shows, even though it is not in his contract. Ben leaves Manchester High for a new
job. His replacement is now expected to continue the parades and half-time shows.
This is an example of- Answer - job enlargement
21. Although a pay increase would be useful when a change in job design is made,
for which of the following would it be expected?- Answer - Job enlargement
22. Which of the following refers to the number of subordinates who report directly
to a given manager?- Answer - span of management
23. Span of management is the- Answer - number of subordinates reporting to a particular manager.
24. Another name for span of management is span of- Answer - control
25. If a manager has only a few subordinates, she has a span of management that is-
Answer - narrow
26. Yoshiko is the manager of the accounting department. She has an assistant
3/
17
