ETC Study Guide 2025/2026 Exam
Questions with 100% Correct Answers |
Latest Update
If a responder or field unit needs additional resources at the scene, it is the
emergency telecommunicator who would typically be responsible for
locating, notifying, and coordinating those additional resources. -
🧠ANSWER ✔✔True
Which one of the following is NOT one of the "three Ps" referred to in this
course? - 🧠ANSWER ✔✔Plan
What does CAD stand for? - 🧠ANSWER ✔✔Computer Aided Dispatch
, The total number of emergency calls has increased dramatically due to
wireless technology. - 🧠ANSWER ✔✔True
TDD is a telecommunications device for non-english speaking callers. -
🧠ANSWER ✔✔False
When faced with an ethical dilemma in the communication center, the ETC
should FIRST ask the nearest coworker for help. - 🧠ANSWER ✔✔False
A procedure that has been highly defined and structured and placed into a
reference system is known as a: - 🧠ANSWER ✔✔Protocol
In some emergency communications centers, the responsibilities of
calltaking and dispatching are distinct roles performed by separate
individuals. - 🧠ANSWER ✔✔True
What does ANI stand for? - 🧠ANSWER ✔✔Automatic Number Identity
For the caller, the perceived response time is often not as long as the
actual response time. - 🧠ANSWER ✔✔False
In the context of the communication process, the "medium" is: - 🧠ANSWER
✔✔The channel or means of communication.
Questions with 100% Correct Answers |
Latest Update
If a responder or field unit needs additional resources at the scene, it is the
emergency telecommunicator who would typically be responsible for
locating, notifying, and coordinating those additional resources. -
🧠ANSWER ✔✔True
Which one of the following is NOT one of the "three Ps" referred to in this
course? - 🧠ANSWER ✔✔Plan
What does CAD stand for? - 🧠ANSWER ✔✔Computer Aided Dispatch
, The total number of emergency calls has increased dramatically due to
wireless technology. - 🧠ANSWER ✔✔True
TDD is a telecommunications device for non-english speaking callers. -
🧠ANSWER ✔✔False
When faced with an ethical dilemma in the communication center, the ETC
should FIRST ask the nearest coworker for help. - 🧠ANSWER ✔✔False
A procedure that has been highly defined and structured and placed into a
reference system is known as a: - 🧠ANSWER ✔✔Protocol
In some emergency communications centers, the responsibilities of
calltaking and dispatching are distinct roles performed by separate
individuals. - 🧠ANSWER ✔✔True
What does ANI stand for? - 🧠ANSWER ✔✔Automatic Number Identity
For the caller, the perceived response time is often not as long as the
actual response time. - 🧠ANSWER ✔✔False
In the context of the communication process, the "medium" is: - 🧠ANSWER
✔✔The channel or means of communication.
