Page | 1
ACHE EXAM QUESTIONS WITH
DETAILED VERIFIED ANSWERS
Balanced Scorecard Ans: A framework for displaying system-level
performance measures; a component of a structured performancw
mamagement system that aligns an organization's vision and mission
with operations objectives.
Agency for Healthcarw Research and Quality (AHRQ) Ans: The health
services arm of the US department of Health and Human Setvices; the
lead federal agency for research on healthcare quality, costs,outcomes,
and patient safety.
Benchmarking Ans: Comparison of one's own organization with other
companies to learn about potential best practices.
Case managers Ans: Experienced healthcare professionals (e.g.,
doctors, nurses, social workers) who work with patients, providers, and
insurers to coordinate medically necessary and appropriate healthcare
services.
Charter Ans: A written declaration of an improvement team's purpose.
Clinical paths Ans: descriptions of key patient care interventions for a
condition, including diagnostic tests, medications, and consultations,
which, if completed as described, are expected to produce desired
outcomes
Clinical practice guidelines Ans: Systematically developed statements
that help practitioners and patients make decisions about health care to
be provided in specific clinical circumstances
Continuous quality improvement Ans: Analyzing performance of various
processes and improving them repeatedly to achieve quality objectives.
Core measure project Ans: Performance measurement project
sponsored by the Joint Commission
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Data analytics Ans: The science of examining raw data with the purpose
of drawing conclusions about that information
Discharge Planning Ans: Evaluation of patients' medical and
psychosocial needs for the purpose of determining the type of care they
will need after discharge from a healthcare facility
8 Types of waste Ans: Movement, waiting, over processing, defects,
transportation, design, and overproduction
Evidence-based measures Ans: data describing the extent to which
current best evidence is used in making decisions about patient care
Failure Mode and Effects Analysis (FMEA) Ans: A systematic assessment
of a process to identify the location, cause, and consequences of potential
failure for the purpose of eliminating or reducing the chance of failure
Fishbone diagram Ans: A graphical representation of the relationship
between outcomes and the factors that influence them.
Flowchart Ans: A graphical representation of a process.
Hazard analysis Ans: The process of collecting and evaluating
information on hazards associated with a process.
High Reliability Organizations (HROs) Ans: entities or businesses with
systems in place that are exceptionally consistent in accomplishing their
goals and avoiding potentially catastrophic errors
Lean Ans: A performance improvement approach aimed at eliminating
waste
Malcolm Baldrige National Quality Award Ans: A recognition conferred by
the Baldridge Performance Excellence Program to US organizations
demonstrating performance excellence.
Medically necessary Ans: appropriate and consistent with diagnosis and,
according to accepted standards of practice in the medical community,
imperative to treatment to prevent the patient's condition or the quality
of the patient's care from being adversely affected
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Pareto Chart Ans: a special form of bar chart that shows frequency
counts from highest to lowest
peer review Ans: Review of professional performance with similar
training and experience
Performance expectations Ans: Minimum acceptable or desired level of
quality
Quality Ans: Perceived degree of excellence
Quality Assurance Ans: Evaluation activities aimed at ensuring
compliance with minimum quality standards
Quality management cycle (3 activities) Ans: Measurement, assessment,
and improvement
Quality Planning Ans: setting quality objectives and specifying
operational processes and related resources needed to fulfill the
objectives
Rapid Cycle Improvement Ans: an improvement model that supports
repeated incremental improvements in practice to optimize performance
risk analysis Ans: The process of defining, analyzing, and quantifying
the hazards in a process, which typically results in a plan of action
undertaken to prevent the most harmful risks or minimize their
consequences
Root Cause Analysis Ans: A structured process for identifying the
underlying factors that caused an adverse event
Sentinel event Ans: An adverse event involving death or serious physical
or psychological injury that signals the need for immediate investigation
and response
Six quality aims of the institute of medicine Ans: STEEEP
Safe, Timely, Effective, Efficient, Equitable, Patient-centered
ACHE EXAM QUESTIONS WITH
DETAILED VERIFIED ANSWERS
Balanced Scorecard Ans: A framework for displaying system-level
performance measures; a component of a structured performancw
mamagement system that aligns an organization's vision and mission
with operations objectives.
Agency for Healthcarw Research and Quality (AHRQ) Ans: The health
services arm of the US department of Health and Human Setvices; the
lead federal agency for research on healthcare quality, costs,outcomes,
and patient safety.
Benchmarking Ans: Comparison of one's own organization with other
companies to learn about potential best practices.
Case managers Ans: Experienced healthcare professionals (e.g.,
doctors, nurses, social workers) who work with patients, providers, and
insurers to coordinate medically necessary and appropriate healthcare
services.
Charter Ans: A written declaration of an improvement team's purpose.
Clinical paths Ans: descriptions of key patient care interventions for a
condition, including diagnostic tests, medications, and consultations,
which, if completed as described, are expected to produce desired
outcomes
Clinical practice guidelines Ans: Systematically developed statements
that help practitioners and patients make decisions about health care to
be provided in specific clinical circumstances
Continuous quality improvement Ans: Analyzing performance of various
processes and improving them repeatedly to achieve quality objectives.
Core measure project Ans: Performance measurement project
sponsored by the Joint Commission
, Page | 2
Data analytics Ans: The science of examining raw data with the purpose
of drawing conclusions about that information
Discharge Planning Ans: Evaluation of patients' medical and
psychosocial needs for the purpose of determining the type of care they
will need after discharge from a healthcare facility
8 Types of waste Ans: Movement, waiting, over processing, defects,
transportation, design, and overproduction
Evidence-based measures Ans: data describing the extent to which
current best evidence is used in making decisions about patient care
Failure Mode and Effects Analysis (FMEA) Ans: A systematic assessment
of a process to identify the location, cause, and consequences of potential
failure for the purpose of eliminating or reducing the chance of failure
Fishbone diagram Ans: A graphical representation of the relationship
between outcomes and the factors that influence them.
Flowchart Ans: A graphical representation of a process.
Hazard analysis Ans: The process of collecting and evaluating
information on hazards associated with a process.
High Reliability Organizations (HROs) Ans: entities or businesses with
systems in place that are exceptionally consistent in accomplishing their
goals and avoiding potentially catastrophic errors
Lean Ans: A performance improvement approach aimed at eliminating
waste
Malcolm Baldrige National Quality Award Ans: A recognition conferred by
the Baldridge Performance Excellence Program to US organizations
demonstrating performance excellence.
Medically necessary Ans: appropriate and consistent with diagnosis and,
according to accepted standards of practice in the medical community,
imperative to treatment to prevent the patient's condition or the quality
of the patient's care from being adversely affected
, Page | 3
Pareto Chart Ans: a special form of bar chart that shows frequency
counts from highest to lowest
peer review Ans: Review of professional performance with similar
training and experience
Performance expectations Ans: Minimum acceptable or desired level of
quality
Quality Ans: Perceived degree of excellence
Quality Assurance Ans: Evaluation activities aimed at ensuring
compliance with minimum quality standards
Quality management cycle (3 activities) Ans: Measurement, assessment,
and improvement
Quality Planning Ans: setting quality objectives and specifying
operational processes and related resources needed to fulfill the
objectives
Rapid Cycle Improvement Ans: an improvement model that supports
repeated incremental improvements in practice to optimize performance
risk analysis Ans: The process of defining, analyzing, and quantifying
the hazards in a process, which typically results in a plan of action
undertaken to prevent the most harmful risks or minimize their
consequences
Root Cause Analysis Ans: A structured process for identifying the
underlying factors that caused an adverse event
Sentinel event Ans: An adverse event involving death or serious physical
or psychological injury that signals the need for immediate investigation
and response
Six quality aims of the institute of medicine Ans: STEEEP
Safe, Timely, Effective, Efficient, Equitable, Patient-centered
