CPI TRAINING EXAM QUESTIONS AND ANSWERS
GRADED A+ LATEST UPDATE.
all behaviour is a form of communication ANS >>> True
The Directive Staff approach is a response to which Crisis Development
Model behaviour level? ANS >>> Defensive
When a person is in a tension reduction, what is an appropriate
response? ANS >>> Re-establish the relationship
Which of the following statements best describes rational detachment?
ANS >>> Remain professional by managing your own behaviour and
attitude
Precipitation factors are underlying reasons for behaviour ANS >>> True
You can influence the crisis by controlling another person’s attitude. ANS
>>> False
GRADED A+ LATEST UPDATE.
all behaviour is a form of communication ANS >>> True
The Directive Staff approach is a response to which Crisis Development
Model behaviour level? ANS >>> Defensive
When a person is in a tension reduction, what is an appropriate
response? ANS >>> Re-establish the relationship
Which of the following statements best describes rational detachment?
ANS >>> Remain professional by managing your own behaviour and
attitude
Precipitation factors are underlying reasons for behaviour ANS >>> True
You can influence the crisis by controlling another person’s attitude. ANS
>>> False
