Midterm Exam Buad304 (Latest Update
) Organizational Behavior And
Leadership Questions With Answers 100%
Correct {Grade A} – Usc
Motivation & Types - correct answer Extrinsic: external rewards (money, recognition,
promotion)
Intrinsic: internal rewards (incentive pay, compliments)
Fundamental Perspectives on Motivation (2 Theories) - correct answer *Content
Theories*: identify internal factors, needs/ need for satisfaction are influencial
*Process Theories*; internal and situational factors
McGregor's Theory X and Theory Y (Content Theory) - correct answer Theory X =
pessimistic view of employees (they dislike work, must be monitored, need
rewards/punishment)
Theory Y = positive assumptions (self-engaged, committed)
*employees have higher performance & are more satisfied/committed when
managers display Theory Y behaviors*
Maslow's Need Hierarchy Theory (Content Theory) - correct answer 5 basic needs: 1.
*Physiological* (most basic, money) 2. *Safety* (job security, growth potential) 3.
*Love* (acceptance, inclusion) 4. *Esteem* (need for recognition) 5. *Self-
Actualization* (desire to self-fulfillment/ become own best)
, Midterm Exam Buad304 (Latest Update
) Organizational Behavior And
Leadership Questions With Answers 100%
Correct {Grade A} – Usc
*have needs beyond paycheck*
Acquired Needs Theory (Content Theory) - correct answer 3 Needs: *achievement,
affiliation, power* -- drive employee behavior
employees desire being *rewarded for achievement*, are *motivated by teams*, and
*like to be in charge/help others develop*
Self-Determination Theory (Content Theory) - correct answer 3 natural needs:
*Competence, Autonomy, Relatedness*
(drives intrinsic motivation -- longer lasting/ more positive impact)
employees *desire to feel qualified*, desire *freedom to make decisions*, and desire
to *feel connected/part of a group*
Herzberg's Motivator-Hygiene Theory (Content Theory) - correct answer *Motivating
factors cause satisfaction* from no satisfaction(achievement, recognition,
advancement)-- Hygiene factors cause no dissatisfaction to dissatisfaction (salary,
working conditions)
1. Hygiene
2. Motivation
, Midterm Exam Buad304 (Latest Update
) Organizational Behavior And
Leadership Questions With Answers 100%
Correct {Grade A} – Usc
3. Verbal recognition
Equity/Justice Theory (Process Theory) - correct answer --strive for fairness
Equity = Outputs (what am I getting out?), Inputs (what am I putting in?),
Comparison (ratio of output to inputs compare with others)
Justice = Distributive (how resources are distributed), Procedural (used to make
decisions), Interactional (quality of decisions)
*1. employee perceptions of equity is what counts 2. employees want a voice in
decisions that affect them*
Expectancy Theory (Process Theory) - correct answer can predict how an individual is
motivated to behave
*Instrumentality*: perceived relationship between performance and outcome (what
rewards will I receive)
*Valence*: value placed on outcome (+/-) --how much do i value the reward?
-design challenging jobs to reward
-rewards are high enough to motivate
, Midterm Exam Buad304 (Latest Update
) Organizational Behavior And
Leadership Questions With Answers 100%
Correct {Grade A} – Usc
*motivation ^ when all 3 elements in model are ^.* all elements need to be
simultaneous
Values, Attitudes & Ethics - correct answer *guide our thinking and behavior across all
situations* (attitudes are feelings towards specific objects, people or situations)
Organizational Behavior (OB) - correct answer a field of study devoted to
understanding/managing people at work to provide attitudes + behaviors
Contingency Approach - correct answer uses Organizational Behavior concepts that
best suit the situation (avoids relying on "one best way")
ex. a practice that wokred today may not work tomorrow, what worked with one
employee may not work with another
Cognitive Dissonance - correct answer psychological discomfort a person experiences
when they simultaneously hold conflicting cognitions (ideas, beliefs, values,
emotions)
How to Reduce Cognitive Dissonance - correct answer 1. change attitude/conflicting
behavior 2. belittle the importance of the inconsistent behavior 3. find elements that
outweigh the dissonant ones
) Organizational Behavior And
Leadership Questions With Answers 100%
Correct {Grade A} – Usc
Motivation & Types - correct answer Extrinsic: external rewards (money, recognition,
promotion)
Intrinsic: internal rewards (incentive pay, compliments)
Fundamental Perspectives on Motivation (2 Theories) - correct answer *Content
Theories*: identify internal factors, needs/ need for satisfaction are influencial
*Process Theories*; internal and situational factors
McGregor's Theory X and Theory Y (Content Theory) - correct answer Theory X =
pessimistic view of employees (they dislike work, must be monitored, need
rewards/punishment)
Theory Y = positive assumptions (self-engaged, committed)
*employees have higher performance & are more satisfied/committed when
managers display Theory Y behaviors*
Maslow's Need Hierarchy Theory (Content Theory) - correct answer 5 basic needs: 1.
*Physiological* (most basic, money) 2. *Safety* (job security, growth potential) 3.
*Love* (acceptance, inclusion) 4. *Esteem* (need for recognition) 5. *Self-
Actualization* (desire to self-fulfillment/ become own best)
, Midterm Exam Buad304 (Latest Update
) Organizational Behavior And
Leadership Questions With Answers 100%
Correct {Grade A} – Usc
*have needs beyond paycheck*
Acquired Needs Theory (Content Theory) - correct answer 3 Needs: *achievement,
affiliation, power* -- drive employee behavior
employees desire being *rewarded for achievement*, are *motivated by teams*, and
*like to be in charge/help others develop*
Self-Determination Theory (Content Theory) - correct answer 3 natural needs:
*Competence, Autonomy, Relatedness*
(drives intrinsic motivation -- longer lasting/ more positive impact)
employees *desire to feel qualified*, desire *freedom to make decisions*, and desire
to *feel connected/part of a group*
Herzberg's Motivator-Hygiene Theory (Content Theory) - correct answer *Motivating
factors cause satisfaction* from no satisfaction(achievement, recognition,
advancement)-- Hygiene factors cause no dissatisfaction to dissatisfaction (salary,
working conditions)
1. Hygiene
2. Motivation
, Midterm Exam Buad304 (Latest Update
) Organizational Behavior And
Leadership Questions With Answers 100%
Correct {Grade A} – Usc
3. Verbal recognition
Equity/Justice Theory (Process Theory) - correct answer --strive for fairness
Equity = Outputs (what am I getting out?), Inputs (what am I putting in?),
Comparison (ratio of output to inputs compare with others)
Justice = Distributive (how resources are distributed), Procedural (used to make
decisions), Interactional (quality of decisions)
*1. employee perceptions of equity is what counts 2. employees want a voice in
decisions that affect them*
Expectancy Theory (Process Theory) - correct answer can predict how an individual is
motivated to behave
*Instrumentality*: perceived relationship between performance and outcome (what
rewards will I receive)
*Valence*: value placed on outcome (+/-) --how much do i value the reward?
-design challenging jobs to reward
-rewards are high enough to motivate
, Midterm Exam Buad304 (Latest Update
) Organizational Behavior And
Leadership Questions With Answers 100%
Correct {Grade A} – Usc
*motivation ^ when all 3 elements in model are ^.* all elements need to be
simultaneous
Values, Attitudes & Ethics - correct answer *guide our thinking and behavior across all
situations* (attitudes are feelings towards specific objects, people or situations)
Organizational Behavior (OB) - correct answer a field of study devoted to
understanding/managing people at work to provide attitudes + behaviors
Contingency Approach - correct answer uses Organizational Behavior concepts that
best suit the situation (avoids relying on "one best way")
ex. a practice that wokred today may not work tomorrow, what worked with one
employee may not work with another
Cognitive Dissonance - correct answer psychological discomfort a person experiences
when they simultaneously hold conflicting cognitions (ideas, beliefs, values,
emotions)
How to Reduce Cognitive Dissonance - correct answer 1. change attitude/conflicting
behavior 2. belittle the importance of the inconsistent behavior 3. find elements that
outweigh the dissonant ones
