SCMN 3710 Test 2 Exam Questions and
Answers Graded A+
Managers have several options for software development and implementation.
They include - Correct answer-(a.) internal development
(b.) third party logistics firms
(c.) external software vendors
-->(d.) all of these answers
___________ is/are a major barrier to the effective use of information technology.
- Correct answer-people
ERP systems - Correct answer-have information elements needed by SCIS
applications.
On-demand supply chain software that is not installed on a company computer is
gaining in popularity. An issue to be addressed with this purchase option is -
Correct answer-(a.) Total cost of ownership could exceed purchase cost over the
long run
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,(b.) Data control is an issue
(c.) Functionality may not be as robust as traditional software
-->(d.) all of these answers
Oversupply is created by - Correct answer-phantom demand
Demand management includes - Correct answer-(a.) Flows of capital
(b.) Flows of services
(c.) Flows of products
-->(d.) All of these answers
One type of demand fluctuation is caused by random variation. What is random
variation? - Correct answer-inventory and production flexibility.
The internal balancing method deals with - Correct answer-inventory and
production flexibility.
Customer relationship management is the art and science of - Correct answer-
positioning customers to improve the profitability of the organization.
Traditional customer profitability analyses would start with ______ less returns
and allowances (net sales) and subtract the cost of goods sold. - Correct answer-
gross sales
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, The traditional role of customer service at the interface between marketing and
logistics manifests itself through the ______ dimension of the marketing mix -
Correct answer-place
While interest has traditionally focused more on the overall length of the OTC
cycle, recent attention has been centered on - Correct answer-variability or
consistency of this process.
An organization selling its products FOB destination holds the title to the goods
until: - Correct answer-products reach the customer's facility
WIP inventories - Correct answer-are associated with manufacturing.
Seasonal stocks are not influenced by - Correct answer-EOQ.
Ordering cost refers to the expense of placing an order and - Correct answer-does
not include the cost of the product.
What can we use to illustrate a fixed order quantity model, under conditions of
certainty, to describe the relationship between inventory units and time? - Correct
answer-Sawtooth model
The two primary costs (tradeoffs) analyzed in the EOQ model are - Correct
answer-Ordering/Setup (transportation) and Inventory Carrying/Holding
(insurance)
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Answers Graded A+
Managers have several options for software development and implementation.
They include - Correct answer-(a.) internal development
(b.) third party logistics firms
(c.) external software vendors
-->(d.) all of these answers
___________ is/are a major barrier to the effective use of information technology.
- Correct answer-people
ERP systems - Correct answer-have information elements needed by SCIS
applications.
On-demand supply chain software that is not installed on a company computer is
gaining in popularity. An issue to be addressed with this purchase option is -
Correct answer-(a.) Total cost of ownership could exceed purchase cost over the
long run
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
,(b.) Data control is an issue
(c.) Functionality may not be as robust as traditional software
-->(d.) all of these answers
Oversupply is created by - Correct answer-phantom demand
Demand management includes - Correct answer-(a.) Flows of capital
(b.) Flows of services
(c.) Flows of products
-->(d.) All of these answers
One type of demand fluctuation is caused by random variation. What is random
variation? - Correct answer-inventory and production flexibility.
The internal balancing method deals with - Correct answer-inventory and
production flexibility.
Customer relationship management is the art and science of - Correct answer-
positioning customers to improve the profitability of the organization.
Traditional customer profitability analyses would start with ______ less returns
and allowances (net sales) and subtract the cost of goods sold. - Correct answer-
gross sales
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
, The traditional role of customer service at the interface between marketing and
logistics manifests itself through the ______ dimension of the marketing mix -
Correct answer-place
While interest has traditionally focused more on the overall length of the OTC
cycle, recent attention has been centered on - Correct answer-variability or
consistency of this process.
An organization selling its products FOB destination holds the title to the goods
until: - Correct answer-products reach the customer's facility
WIP inventories - Correct answer-are associated with manufacturing.
Seasonal stocks are not influenced by - Correct answer-EOQ.
Ordering cost refers to the expense of placing an order and - Correct answer-does
not include the cost of the product.
What can we use to illustrate a fixed order quantity model, under conditions of
certainty, to describe the relationship between inventory units and time? - Correct
answer-Sawtooth model
The two primary costs (tradeoffs) analyzed in the EOQ model are - Correct
answer-Ordering/Setup (transportation) and Inventory Carrying/Holding
(insurance)
©COPYRIGHT 2025, ALL RIGHTS RESERVED 3
