NAFA Maintenance Management Exam
Actual Questions and Answers 2026
1.1.1 What are the various actions associated with vehicle
maintenance. (p. 8) -
correct answer ✅inspection, lubrication, adjustment, cleaning,
testing, and replacing components that have failed or are on the
verge of failure
1.1.2 Define preventive maintenance (p. 8) -
correct answer ✅Services and/or checks scheduled based on
measurable intervals which are designed to keep vehicles and
equipment functioning properly
.1.3 Define demand or breakdown maintenance. (p. 8) -
correct answer ✅On an unscheduled basis, which is referred to as
demand, or breakdown maintenance.
.1.4 Define motor vehicle maintenance, (p. 9) -
correct answer ✅inspection, lubrication, adjustment, cleaning,
testing, and replacing components that have failed or are on the
verge of failure
1.1.5 What impact does lack of maintenance have on the vehicles?
(p. 9) -
correct answer ✅If maintenance is not performed on a periodic
,NAFA Maintenance Management Exam
Actual Questions and Answers 2026
basis, the life-span of the vehicles will be reduced, requiring their
replacement or that of their more costly systems/ components at a
date earlier than should be expected.
1.1.6 What impact does lack of maintenance have on the drivers?
(p. 9) -
correct answer ✅Employees using the vehicles will be greatly
inconvenienced, their productivity will drop, a work backlog will
invariably develop and the vehicle maintenance personnel may be
blamed.
1.1.7 What impact does lack of maintenance have on the vehicle
maintenance department? (p. 9) -
correct answer ✅The workload of the maintenance department
will be characterized by extreme peaks and valleys, requiring
overtime or temporary help to reduce the peaks. During the 8
valley periods, portions of the maintenance workforce will be idle.
1.1.8 What impact does lack of maintenance have on budget
forecasting? (p. 9) -
correct answer ✅will be unable to forecast maintenance budget,
not only from a personnel aspect, but from an outlay of cash of
parts and supplies
, NAFA Maintenance Management Exam
Actual Questions and Answers 2026
1.1.9 What impact does a thorough maintenance program have on
vehicle remarketing? (p. 9) -
correct answer ✅When the time comes to replace vehicles, those
with accurate, proven PM records may sell for more than those
without.
1.2.1 What are the two major components of a PM program?(p. 10)
-
correct answer ✅A checklist of maintenance actions that need to
be performed periodically, and the interval or frequency with which
these actions are performed
1.2.2 List six principal sources for determining maintenance actions.
(p. 13) -
correct answer ✅1. manufacturer's list of recommended
maintenance actions. 2. Our past experiences 3. The operating
environment 4. Records of unscheduled maintenance should be
examined. A)Individual Vehicle Records B)Vehicle Class Records 5.
distinguish an unscheduled repair from an emergency repair
Actual Questions and Answers 2026
1.1.1 What are the various actions associated with vehicle
maintenance. (p. 8) -
correct answer ✅inspection, lubrication, adjustment, cleaning,
testing, and replacing components that have failed or are on the
verge of failure
1.1.2 Define preventive maintenance (p. 8) -
correct answer ✅Services and/or checks scheduled based on
measurable intervals which are designed to keep vehicles and
equipment functioning properly
.1.3 Define demand or breakdown maintenance. (p. 8) -
correct answer ✅On an unscheduled basis, which is referred to as
demand, or breakdown maintenance.
.1.4 Define motor vehicle maintenance, (p. 9) -
correct answer ✅inspection, lubrication, adjustment, cleaning,
testing, and replacing components that have failed or are on the
verge of failure
1.1.5 What impact does lack of maintenance have on the vehicles?
(p. 9) -
correct answer ✅If maintenance is not performed on a periodic
,NAFA Maintenance Management Exam
Actual Questions and Answers 2026
basis, the life-span of the vehicles will be reduced, requiring their
replacement or that of their more costly systems/ components at a
date earlier than should be expected.
1.1.6 What impact does lack of maintenance have on the drivers?
(p. 9) -
correct answer ✅Employees using the vehicles will be greatly
inconvenienced, their productivity will drop, a work backlog will
invariably develop and the vehicle maintenance personnel may be
blamed.
1.1.7 What impact does lack of maintenance have on the vehicle
maintenance department? (p. 9) -
correct answer ✅The workload of the maintenance department
will be characterized by extreme peaks and valleys, requiring
overtime or temporary help to reduce the peaks. During the 8
valley periods, portions of the maintenance workforce will be idle.
1.1.8 What impact does lack of maintenance have on budget
forecasting? (p. 9) -
correct answer ✅will be unable to forecast maintenance budget,
not only from a personnel aspect, but from an outlay of cash of
parts and supplies
, NAFA Maintenance Management Exam
Actual Questions and Answers 2026
1.1.9 What impact does a thorough maintenance program have on
vehicle remarketing? (p. 9) -
correct answer ✅When the time comes to replace vehicles, those
with accurate, proven PM records may sell for more than those
without.
1.2.1 What are the two major components of a PM program?(p. 10)
-
correct answer ✅A checklist of maintenance actions that need to
be performed periodically, and the interval or frequency with which
these actions are performed
1.2.2 List six principal sources for determining maintenance actions.
(p. 13) -
correct answer ✅1. manufacturer's list of recommended
maintenance actions. 2. Our past experiences 3. The operating
environment 4. Records of unscheduled maintenance should be
examined. A)Individual Vehicle Records B)Vehicle Class Records 5.
distinguish an unscheduled repair from an emergency repair
