SPA 3002: Exam 1 Questions with
Correct Answers
what is communication? - correct answer exchange of info between two people, one is a sender and
receiver
sending a message requires - correct answer encoding a message
receiving a message required - correct answer decoding a message
what is a communication disorder? - correct answer impairment in the normal ability to exchange
information
t/f the degree of the communication impairment may no reflect the impact of an individual's ability to
community or their quality of life - correct answer true
what are the two types of communication? - correct answer verbal and nonverbal
what are three types of verbal communication? - correct answer discussion, dialogue, and debate
exchanging facts and opinions to make a decision(s) - correct answer discussion
exchange of ideas including perspectives and understandings - correct answer dialogue
stating a point of view with the goal of reaching an agreement - correct answer debate
what are the six types of verbal communication? - correct answer paralanguage, sign language, body
language, tactile communication, proxemics, physical appearance
,tone of voice, loudness, pitch, inflection - correct answer paralanguage
gestures are utilized in place of words; pointing/waving, formal ASL - correct answer sign language
use of facial expressions or posture that conveys meaning - correct answer body language
use of touch, can be paired with verbal communication, establishes social interaction during infancy -
correct answer tactile communication
use of space and time in communication; proximity and personal space - correct answer proxemics
can convey mood, attitude, wealth, and cultural background; includes clothing and hairstyle - correct
answer physical appearence
what is the classic transmission model of communication? - correct answer transmission of a message
requires a sender and a receiver; order goes from encoder > message > decoder
what is the revised transmission mode? - correct answer this model accounts for feedback (feedback
loops)
t/f feedback information can only come from the listen - correct answer false; both the speaker and
listener can provide feedback
how can the listener provide feedback? - correct answer nonverbal cues and verbal statements
what is the speech chain model? - correct answer a further revision of the communication model that
includes aspects of speaking & involving such as linguistic, physiologic, and acoustic
what is the first stage of encoding a message? - correct answer linguistic level in which the message is
organized in the brain; we think about speaking; here nerve impulses are directed from the brain to the
muscles of the speech structures
, what is the second stage of encoding a message? - correct answer physiological level in which the
structures of speech are set into motion by the nerve impulses from step 1, and speech is produced
what is step 3 of encoding a message? - correct answer acoustic level in which the acoustic signal
created by speech production travels through air
what is the feedback link? - correct answer self monitoring while we speak, compare what was intended
to what has been said
what is a spoonerism? - correct answer slip of the tongue
what is the first stage of decoding a message? - correct answer the acoustic level in which the acoustic
signal reaches the ear
what is the second stage of decoding a message? - correct answer the physiological level in which the
ear converts the acoustic signal to different forms of energy, eventually converting it to electrical
impulses that travel along to the brain
what is the third level of decoding a message? - correct answer the linguistic level in which the nerve
impulses that reach the brain are converted into a linguistic message (sounds, words, and sentences that
have meaning)
t/f there may be more than one area of the chain that can be disordered - correct answer true
what is a developmental or congenital communication disorder? - correct answer a disorder that occurs
prior to birth (prenatal), during birth (perinatal), or after birth (postnatal)
what is an acquired disorder? - correct answer a communication disorder with onset later in life (after
birth); often secondary to a medical condition
what are some characteristics of organic disorders? - correct answer usually a medical or health
condition, often visible
Correct Answers
what is communication? - correct answer exchange of info between two people, one is a sender and
receiver
sending a message requires - correct answer encoding a message
receiving a message required - correct answer decoding a message
what is a communication disorder? - correct answer impairment in the normal ability to exchange
information
t/f the degree of the communication impairment may no reflect the impact of an individual's ability to
community or their quality of life - correct answer true
what are the two types of communication? - correct answer verbal and nonverbal
what are three types of verbal communication? - correct answer discussion, dialogue, and debate
exchanging facts and opinions to make a decision(s) - correct answer discussion
exchange of ideas including perspectives and understandings - correct answer dialogue
stating a point of view with the goal of reaching an agreement - correct answer debate
what are the six types of verbal communication? - correct answer paralanguage, sign language, body
language, tactile communication, proxemics, physical appearance
,tone of voice, loudness, pitch, inflection - correct answer paralanguage
gestures are utilized in place of words; pointing/waving, formal ASL - correct answer sign language
use of facial expressions or posture that conveys meaning - correct answer body language
use of touch, can be paired with verbal communication, establishes social interaction during infancy -
correct answer tactile communication
use of space and time in communication; proximity and personal space - correct answer proxemics
can convey mood, attitude, wealth, and cultural background; includes clothing and hairstyle - correct
answer physical appearence
what is the classic transmission model of communication? - correct answer transmission of a message
requires a sender and a receiver; order goes from encoder > message > decoder
what is the revised transmission mode? - correct answer this model accounts for feedback (feedback
loops)
t/f feedback information can only come from the listen - correct answer false; both the speaker and
listener can provide feedback
how can the listener provide feedback? - correct answer nonverbal cues and verbal statements
what is the speech chain model? - correct answer a further revision of the communication model that
includes aspects of speaking & involving such as linguistic, physiologic, and acoustic
what is the first stage of encoding a message? - correct answer linguistic level in which the message is
organized in the brain; we think about speaking; here nerve impulses are directed from the brain to the
muscles of the speech structures
, what is the second stage of encoding a message? - correct answer physiological level in which the
structures of speech are set into motion by the nerve impulses from step 1, and speech is produced
what is step 3 of encoding a message? - correct answer acoustic level in which the acoustic signal
created by speech production travels through air
what is the feedback link? - correct answer self monitoring while we speak, compare what was intended
to what has been said
what is a spoonerism? - correct answer slip of the tongue
what is the first stage of decoding a message? - correct answer the acoustic level in which the acoustic
signal reaches the ear
what is the second stage of decoding a message? - correct answer the physiological level in which the
ear converts the acoustic signal to different forms of energy, eventually converting it to electrical
impulses that travel along to the brain
what is the third level of decoding a message? - correct answer the linguistic level in which the nerve
impulses that reach the brain are converted into a linguistic message (sounds, words, and sentences that
have meaning)
t/f there may be more than one area of the chain that can be disordered - correct answer true
what is a developmental or congenital communication disorder? - correct answer a disorder that occurs
prior to birth (prenatal), during birth (perinatal), or after birth (postnatal)
what is an acquired disorder? - correct answer a communication disorder with onset later in life (after
birth); often secondary to a medical condition
what are some characteristics of organic disorders? - correct answer usually a medical or health
condition, often visible
