MGT103 B | GUARANTEED SUCCESS STARTS HERE!
LEARN, PRACTICE & EXCEL!
Suggests that organizational units (or subsystems) may often be more successful working
together than working alone.
A) divestiture
B) operations management
C) synergy
D) entropy
E) soldiering - answer: c
Working a full forty-hour week in fewer than the traditional five days is called
A. Job sharing.
B. Flextime.
C. A nine-eighty schedule.
D. A compressed work schedule. - answer: d
The term span of management refers to the
A. The extent to which authority is delegated at the individual level
B. Extent to which authority is systematically delegated to middle and lower levels of
management.
C. Number of people reporting to a particular manager.
D. Process of grouping jobs according to some logical pattern.
E. Number of managers assigned to a department. - answer: c
When organizations relate to their environments in ways that involve ethical dilemmas and
decisions, these situations are said to fall within the context of the organization's ___
responsibility.
A. Legal
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1
,B. Ethical
C. Social
D. Cultural - answer: b
When organizations relate to their environments in ways that involve ethical dilemmas and
decisions, these situations are said to fall within the context of the organization's ___
responsibility.
A. Legal
B. Ethical
C. Social
D. Cultural - answer: b
5. The ___ budget shows the anticipated differences between sales or revenue and
expenses.
A. Expense
B. Profit
C. Labor
D. Capital expenditure - answer: b
The top managers at redd inc. Are developing a plan to reduce the production costs of the
company. By reducing costs, redd wants to gain a competitive advantage of cost
leadership. The plan being developed in
This scenario is a(n) ___ plan.
A. Strategic
B. Tactical
C. Operational
D. Contingency - answer: a
APPHIA – Crafted with Care and Precision for Academic Excellence.
2
,When large firms merge, the results are often initially disappointing due to control systems
trying to cope with a(n)
A. Rise in error accumulation.
B. Increase in organizational complexity.
C. Lack of environmental change.
D. Increase in costs. - answer: b
10. As a process, leadership can be defined as
A. The practice of empowering employees to participate in organizational decision-making
B. The set of characteristics attributed to individuals who are perceived to be leaders.
C. The use of noncoercive influence to shape an organization's goals.
D. The ability to assess business process performance. - answer: c
What is one of the strengths of the bureaucratic model?
A. Favoritism and bias are minimized
B. It is easier to change rules when circumstances change.
C. Once rules are understood, it is easier to make exceptions.
D. There is a higher level of flexibility.
E. More attention is paid to the human and social processes. - answer: a
An example of a force for change in the task environment of an organization is
A. Pricing strategies of competitors.
B. Employee turnover rates.
C. Capital availability.
D. Employee motivation. - answer: a
What is the source of control for finished goods inventory?
A. Shop floor control systems
B. High-level production scheduling systems
APPHIA – Crafted with Care and Precision for Academic Excellence.
3
, C. Transportation
D. Distribution control systems - answer: b
Which of the following types of operations control relies heavily on feedback processes?
A. Strategic control
B. Financial control
C. Preliminary control
D. Screening control - answer: d
An organization's ___ is a statement of its fundamental, unique purpose that sets a
business apart from other firms of its type and identifies the scope of the business's
operations in product and market terms.
A) mission
B) statement of qualification
C) article of incorporation
D) operational goal
E) tactical plan - answer: a
Which of the following draws from psychology, sociology, anthropology, economics, and
medicine?
A) organizational behavior
B) scientific management
C) administrative management
D) systems perspective
E) contingency perspective - answer: a
Which of the following statements is true about the decision-making process?
A. It exclusively applies to problem situations.
B. It requires that the nature of a particular situation be defined.
APPHIA – Crafted with Care and Precision for Academic Excellence.
4
LEARN, PRACTICE & EXCEL!
Suggests that organizational units (or subsystems) may often be more successful working
together than working alone.
A) divestiture
B) operations management
C) synergy
D) entropy
E) soldiering - answer: c
Working a full forty-hour week in fewer than the traditional five days is called
A. Job sharing.
B. Flextime.
C. A nine-eighty schedule.
D. A compressed work schedule. - answer: d
The term span of management refers to the
A. The extent to which authority is delegated at the individual level
B. Extent to which authority is systematically delegated to middle and lower levels of
management.
C. Number of people reporting to a particular manager.
D. Process of grouping jobs according to some logical pattern.
E. Number of managers assigned to a department. - answer: c
When organizations relate to their environments in ways that involve ethical dilemmas and
decisions, these situations are said to fall within the context of the organization's ___
responsibility.
A. Legal
APPHIA – Crafted with Care and Precision for Academic Excellence.
1
,B. Ethical
C. Social
D. Cultural - answer: b
When organizations relate to their environments in ways that involve ethical dilemmas and
decisions, these situations are said to fall within the context of the organization's ___
responsibility.
A. Legal
B. Ethical
C. Social
D. Cultural - answer: b
5. The ___ budget shows the anticipated differences between sales or revenue and
expenses.
A. Expense
B. Profit
C. Labor
D. Capital expenditure - answer: b
The top managers at redd inc. Are developing a plan to reduce the production costs of the
company. By reducing costs, redd wants to gain a competitive advantage of cost
leadership. The plan being developed in
This scenario is a(n) ___ plan.
A. Strategic
B. Tactical
C. Operational
D. Contingency - answer: a
APPHIA – Crafted with Care and Precision for Academic Excellence.
2
,When large firms merge, the results are often initially disappointing due to control systems
trying to cope with a(n)
A. Rise in error accumulation.
B. Increase in organizational complexity.
C. Lack of environmental change.
D. Increase in costs. - answer: b
10. As a process, leadership can be defined as
A. The practice of empowering employees to participate in organizational decision-making
B. The set of characteristics attributed to individuals who are perceived to be leaders.
C. The use of noncoercive influence to shape an organization's goals.
D. The ability to assess business process performance. - answer: c
What is one of the strengths of the bureaucratic model?
A. Favoritism and bias are minimized
B. It is easier to change rules when circumstances change.
C. Once rules are understood, it is easier to make exceptions.
D. There is a higher level of flexibility.
E. More attention is paid to the human and social processes. - answer: a
An example of a force for change in the task environment of an organization is
A. Pricing strategies of competitors.
B. Employee turnover rates.
C. Capital availability.
D. Employee motivation. - answer: a
What is the source of control for finished goods inventory?
A. Shop floor control systems
B. High-level production scheduling systems
APPHIA – Crafted with Care and Precision for Academic Excellence.
3
, C. Transportation
D. Distribution control systems - answer: b
Which of the following types of operations control relies heavily on feedback processes?
A. Strategic control
B. Financial control
C. Preliminary control
D. Screening control - answer: d
An organization's ___ is a statement of its fundamental, unique purpose that sets a
business apart from other firms of its type and identifies the scope of the business's
operations in product and market terms.
A) mission
B) statement of qualification
C) article of incorporation
D) operational goal
E) tactical plan - answer: a
Which of the following draws from psychology, sociology, anthropology, economics, and
medicine?
A) organizational behavior
B) scientific management
C) administrative management
D) systems perspective
E) contingency perspective - answer: a
Which of the following statements is true about the decision-making process?
A. It exclusively applies to problem situations.
B. It requires that the nature of a particular situation be defined.
APPHIA – Crafted with Care and Precision for Academic Excellence.
4
