NGA 70 & 71 PROMETRICS
QUESTIONS AND
ANSWERS 100% CORRECT
1. Which of the following BEST describes the purpose of public service ethics?
A. To increase employee salaries
B. To ensure fair, accountable, transparent conduct
C. To promote strict punishment
D. To reduce public complaints
Answer: B.
Public service ethics ensure fairness, accountability, transparency, and integrity.
2. What is the FIRST step in proper records management?
A. Disposal
B. Storage
C. Creation or receipt of the record
D. Digitization
Answer: C.
3. The principle of “value for money” in procurement focuses on:
A. Choosing the cheapest supplier only
B. Balancing cost, quality, and timely delivery
C. Increasing government spending
,D. Buying from preferred vendors
Answer: B.
4. What is the MAIN purpose of internal audit in government?
A. Detecting fraud only
B. Improving internal controls and compliance
C. Hiring contractors
D. Approving expenditures
Answer: B.
5. Which law or principle ensures that public resources are used responsibly?
A. Equity principle
B. Accountability principle
C. Competition principle
D. Fairness principle
Answer: B.
6. A government officer who receives a gift from a contractor should:
A. Accept it quietly
B. Sell it
C. Report it according to ethics policy
D. Give it to a friend
Answer: C.
7. Which of the following is a characteristic of good governance?
A. Corruption
B. Transparency
C. Favoritism
, D. Opacity
Answer: B.
8. The purpose of job evaluation in HR is to:
A. Reward friends
B. Determine the relative worth of jobs
C. Increase employee workload
D. Reduce staffing
Answer: B.
9. What is the MOST important quality of customer service in government offices?
A. Speed only
B. Accuracy, respect, and responsiveness
C. Avoiding customer questions
D. Limiting service hours
Answer: B.
10. A government budget is BEST defined as:
A. A list of debts
B. A plan of expected revenue and expenditures
C. A list of employee salaries
D. A procurement document
Answer: B.
11. Confidential records should be stored in:
A. Open shelves
B. Secure locked cabinets or encrypted systems
C. Office reception
QUESTIONS AND
ANSWERS 100% CORRECT
1. Which of the following BEST describes the purpose of public service ethics?
A. To increase employee salaries
B. To ensure fair, accountable, transparent conduct
C. To promote strict punishment
D. To reduce public complaints
Answer: B.
Public service ethics ensure fairness, accountability, transparency, and integrity.
2. What is the FIRST step in proper records management?
A. Disposal
B. Storage
C. Creation or receipt of the record
D. Digitization
Answer: C.
3. The principle of “value for money” in procurement focuses on:
A. Choosing the cheapest supplier only
B. Balancing cost, quality, and timely delivery
C. Increasing government spending
,D. Buying from preferred vendors
Answer: B.
4. What is the MAIN purpose of internal audit in government?
A. Detecting fraud only
B. Improving internal controls and compliance
C. Hiring contractors
D. Approving expenditures
Answer: B.
5. Which law or principle ensures that public resources are used responsibly?
A. Equity principle
B. Accountability principle
C. Competition principle
D. Fairness principle
Answer: B.
6. A government officer who receives a gift from a contractor should:
A. Accept it quietly
B. Sell it
C. Report it according to ethics policy
D. Give it to a friend
Answer: C.
7. Which of the following is a characteristic of good governance?
A. Corruption
B. Transparency
C. Favoritism
, D. Opacity
Answer: B.
8. The purpose of job evaluation in HR is to:
A. Reward friends
B. Determine the relative worth of jobs
C. Increase employee workload
D. Reduce staffing
Answer: B.
9. What is the MOST important quality of customer service in government offices?
A. Speed only
B. Accuracy, respect, and responsiveness
C. Avoiding customer questions
D. Limiting service hours
Answer: B.
10. A government budget is BEST defined as:
A. A list of debts
B. A plan of expected revenue and expenditures
C. A list of employee salaries
D. A procurement document
Answer: B.
11. Confidential records should be stored in:
A. Open shelves
B. Secure locked cabinets or encrypted systems
C. Office reception
