BUS EXAM 2 QUESTIONS AND ANSWERS
Public Speaking - CORRECT ANSWER✅✅1 Confidence2 Passion3 Practice, don't memorize4 Speak in a
natural voice5 Authenticity6 Keep it Short and Sweet7 Connect with your Audience8 Paint a Picture
throughStorytelling9 Repetition
Developing an Effective Speech - CORRECT ANSWER✅✅1. Choose your topic: explore resources and
consider your expertise and unique perspective to energize well-covered topics.
2. Benefit statement: should answer the question: why you?
3. Positioning statement: an expansion of the last step that tailorsyour benefit statement to a specific
audience.
4. Your title: a pitch for the audience's attention
5. Create your content: draw on personal experiences andconducting thorough research.
Delivery Techniques - CORRECT ANSWER✅✅Discover effective ways to startyour speech•
Understand how to use bodylanguage and gestures toenhance your message• Understand how varying
yourvoice can make your messagemore impactful•
Recognize what types oflanguage to avoid in yourspeeches
Starting Your Speech - CORRECT ANSWER✅✅Quote•
"What if?" or "Imagine."•
Question•
Silence•
Statistic•
Statement
Using Body Language and Gestures - CORRECT ANSWER✅✅● In smaller spaces, focus on eye contact
and vocal elementswhile toning down gestures. In larger auditoriums, emphasizephysical presence with
gestures.
● Eye contact is also an important part of body language. Lookingaround the room shows you care
about your audience whilereading from a speech script could disengage them.
● Moving away from the speaking podium can show both aconfidence and competence during a speech.
,Vocal Variety and Language Choices - CORRECT ANSWER✅✅Vocal Variety:
● Pace
● Volume
● Pitch and Resonance
● Pauses
●Intonation
Language Choices:
● Clarity
● Amount of Words
● Obscenity
● Jargon
Interacting with the Audience - CORRECT ANSWER✅✅• Understand techniques to capture andmaintain
your audience's attention
• Understand how to incorporateaudience participation
• Explore strategies to manage commonfears and anxiety associated with publicspeaking
• Understand the public speakingtechniques used by successfulspeakers
Audience Attention and Rapport - CORRECT ANSWER✅✅• Surprise: Saying, showing, or doing
something unexpectedreengages the audience's brains.
• Suspense: Use drama, slowly building your idea like a verbalpuzzle.
• Storytelling: Share a unique and compelling story to illustrateyour point.
, • Senses: Engage the senses—hearing, sight, taste, touch, andsmell.
• Involve: Invite participation.
Responding to Questions - CORRECT ANSWER✅✅• Listen: Don't jump to conclusions and start framing
aresponse before the attendee finishes stating the question.
• Understand: Paraphrase the question to confirmunderstanding.
• Communicate & Involve: Restate the question so all canhear and feel a part of the conversation.
• Respond: Keep your response focused and confirm thatyou answered the question.
Managing Performance Anxiety - CORRECT ANSWER✅✅• Know your topic.
• Get organized.
• Practice, rinse, and repeat.
• Challenge worries.
• Visualize your success.
• Do some deep breathing.
• Don't fear a moment of silence.
• Recognize your success.
• Get support.
Effective SpeakingStrategies - CORRECT ANSWER✅✅● Using Emotion
● Believe in YourMessage
● Keep Your SpeechBrief
● Make it Memorable
Public Speaking - CORRECT ANSWER✅✅1 Confidence2 Passion3 Practice, don't memorize4 Speak in a
natural voice5 Authenticity6 Keep it Short and Sweet7 Connect with your Audience8 Paint a Picture
throughStorytelling9 Repetition
Developing an Effective Speech - CORRECT ANSWER✅✅1. Choose your topic: explore resources and
consider your expertise and unique perspective to energize well-covered topics.
2. Benefit statement: should answer the question: why you?
3. Positioning statement: an expansion of the last step that tailorsyour benefit statement to a specific
audience.
4. Your title: a pitch for the audience's attention
5. Create your content: draw on personal experiences andconducting thorough research.
Delivery Techniques - CORRECT ANSWER✅✅Discover effective ways to startyour speech•
Understand how to use bodylanguage and gestures toenhance your message• Understand how varying
yourvoice can make your messagemore impactful•
Recognize what types oflanguage to avoid in yourspeeches
Starting Your Speech - CORRECT ANSWER✅✅Quote•
"What if?" or "Imagine."•
Question•
Silence•
Statistic•
Statement
Using Body Language and Gestures - CORRECT ANSWER✅✅● In smaller spaces, focus on eye contact
and vocal elementswhile toning down gestures. In larger auditoriums, emphasizephysical presence with
gestures.
● Eye contact is also an important part of body language. Lookingaround the room shows you care
about your audience whilereading from a speech script could disengage them.
● Moving away from the speaking podium can show both aconfidence and competence during a speech.
,Vocal Variety and Language Choices - CORRECT ANSWER✅✅Vocal Variety:
● Pace
● Volume
● Pitch and Resonance
● Pauses
●Intonation
Language Choices:
● Clarity
● Amount of Words
● Obscenity
● Jargon
Interacting with the Audience - CORRECT ANSWER✅✅• Understand techniques to capture andmaintain
your audience's attention
• Understand how to incorporateaudience participation
• Explore strategies to manage commonfears and anxiety associated with publicspeaking
• Understand the public speakingtechniques used by successfulspeakers
Audience Attention and Rapport - CORRECT ANSWER✅✅• Surprise: Saying, showing, or doing
something unexpectedreengages the audience's brains.
• Suspense: Use drama, slowly building your idea like a verbalpuzzle.
• Storytelling: Share a unique and compelling story to illustrateyour point.
, • Senses: Engage the senses—hearing, sight, taste, touch, andsmell.
• Involve: Invite participation.
Responding to Questions - CORRECT ANSWER✅✅• Listen: Don't jump to conclusions and start framing
aresponse before the attendee finishes stating the question.
• Understand: Paraphrase the question to confirmunderstanding.
• Communicate & Involve: Restate the question so all canhear and feel a part of the conversation.
• Respond: Keep your response focused and confirm thatyou answered the question.
Managing Performance Anxiety - CORRECT ANSWER✅✅• Know your topic.
• Get organized.
• Practice, rinse, and repeat.
• Challenge worries.
• Visualize your success.
• Do some deep breathing.
• Don't fear a moment of silence.
• Recognize your success.
• Get support.
Effective SpeakingStrategies - CORRECT ANSWER✅✅● Using Emotion
● Believe in YourMessage
● Keep Your SpeechBrief
● Make it Memorable
