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Marketing Management, 4th Edition TEST BANK By Mark Johnston Greg Marshall, Verified Chapter's 1 - 14, Complete Newest Version

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Escrito en
2025/2026

Marketing Management, 4th Edition TEST BANK By Mark Johnston Greg Marshall, Verified Chapter's 1 - 14, Complete Newest Version

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Mrketing Management, 4e
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Mrketing Management, 4e











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Información del documento

Subido en
27 de noviembre de 2025
Número de páginas
911
Escrito en
2025/2026
Tipo
Examen
Contiene
Preguntas y respuestas

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Version %@ 1
1

,TEST BANK FOR %@ %@



Marketing Management 4th EditionMark Johnston Greg Marshall
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Chapter 1 %@




Student name: %@



TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@


1) A commonly held misconception about marketing is that it is all about advert
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ising and selling. %@ %@



1) %@


⊚ % @ true
⊚ % @ false

Question Details %@


AACSB : Analytical Thinking Acce
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ssibility : Keyboard Navigation
%@ %@ %@


Learning Objective : 01-
%@ %@ %@


01 Identify typical misconceptions about marketing, why they persist, and the Topic : Market
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ing and Marketing Management Defined
%@ %@ %@ %@


Bloom's : Remember D
%@ %@ %@


ifficulty : 1 Easy Gra
%@ %@ %@ %@


dable : automatic
%@ %@


Source : Chapter 01 Test Bank > TF Qu. 01 A commonly held misconception about marketin...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@




2) Marketing is relevant only to people in the organization who work directly in the
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marketing department.
@ %@



2) %@


⊚ % @ true
⊚ % @ false

Question Details %@


AACSB : Analytical Thinking Acce
%@ %@ %@ %@


ssibility : Keyboard Navigation Bloo
%@ %@ %@ %@


m's : Understand
%@ %@


Difficulty : 2 Medium
%@ %@ %@


Learning Objective : 01-
%@ %@ %@


01 Identify typical misconceptions about marketing, why they persist, and the Topic : Market
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@


ing and Marketing Management Defined
%@ %@ %@ %@


Gradable : automatic
%@ %@


Source : Chapter 01 Test Bank > TF Qu. 02 Marketing is relevant only to people in the ...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@




Version %@ 2
1

,3) The American Marketing Association defines marketing as “the activity, set of ins
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@



titutions, and processes for creating, communicating, delivering, and exchanging of
%@ %@ %@ %@ %@ %@ %@ %@ %@



ferings that have value for customers, clients, partners, and society at large.”
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@



3) %@


⊚ % @ true
⊚ % @ false

Question Details %@


AACSB : Analytical Thinking Acce
%@ %@ %@ %@


ssibility : Keyboard Navigation
%@ %@ %@


Topic : Marketing and Marketing Management De
%@ %@ %@ %@ %@ %@


fined Bloom's : Remember
%@ %@ %@


Difficulty : 1 Easy%@ %@ %@


Learning Objective : 01-
%@ %@ %@


02 Define what marketing and marketing management really are and how they con Gradable
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %


: automatic
@ %@


Source : Chapter 01 Test Bank > TF Qu. 03 The American Marketing Association defines m...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@


4) Peter Drucker stated that since it is the customer who defines value, the business
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@


enterprise has only two business functions: marketing and innovation.
%@ %@ %@ %@ %@ %@ %@ %@ %@



4) %@


⊚ % @ true
⊚ % @ false

Question Details %@


AACSB : Analytical Thinking Acce
%@ %@ %@ %@


ssibility : Keyboard Navigation Bloo
%@ %@ %@ %@


m's : Remember
%@ %@


Difficulty : 1 Easy%@ %@ %@


Topic : The Concept of Customer Value
%@ %@ %@ %@ %@ %@


Learning Objective : 01-
%@ %@ %@


02 Define what marketing and marketing management really are and how they con Gradable
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %


: automatic
@ %@


Source : Chapter 01 Test Bank > TF Qu. 04 Peter Drucker stated that since it is the cu...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@


5) Sustainability refers to business practices that prolong the life cycle of a product.
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@



5) %@


⊚ true % @



⊚ false % @




Question Details %@


Accessibility : Keyboard Navigation
%@ %@ %@ %@


Bloom's : Understand
%@ %@


Difficulty : 2 Medium
%@ %@ %@


Topic : Marketing and Marketing Management Defined
%@ %@ %@ %@ %@ %@


Learning Objective : 01-
%@ %@ %@


02 Define what marketing and marketing management really are and how they con AACSB
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@


: Ethics
%@


Gradable : automatic
%@ %@


Source : Chapter 01 Test Bank > TF Qu. 05 Sustainability refers to business practices ...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@


Version %@ 3
1

, 6) Firms that are stuck in a production orientation mentality likely will have great
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difficulty competing successfully for customers.
@ %@ %@ %@ %@



6) %@


⊚ % @ true
⊚ % @ false

Question Details%@


AACSB : Analytical Thinking Acce
%@ %@ %@ %@


ssibility : Keyboard Navigation Bloo
%@ %@ %@ %@


m's : Understand
%@ %@


Difficulty : 2 Medium
%@ %@ %@


Learning Objective : 01-
%@ %@ %@


03 Appreciate how marketing has evolved from its early roots to be practiced Topic :
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@


The Evolution of Marketing
%@ %@ %@


Gradable : automatic
%@ %@


Source : Chapter 01 Test Bank > TF Qu. 06 Firms that are stuck in a production orienta...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@



\hen Henry Ford said, “People can have the Model T in any color—
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@



so long that it’s black,” he was reflecting a sales orientation.
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6) %@


⊚ % @ true
⊚ % @ false

Question Details%@


AACSB : Analytical Thinking Acce
%@ %@ %@ %@


ssibility : Keyboard Navigation Bloo
%@ %@ %@ %@


m's : Understand
%@ %@


Difficulty : 2 Medium
%@ %@ %@


Learning Objective : 01-
%@ %@ %@


03 Appreciate how marketing has evolved from its early roots to be practiced Topic :
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@


The Evolution of Marketing
%@ %@ %@


Gradable : automatic
%@ %@


Source : Chapter 01 Test Bank > TF Qu. 07 When Henry Ford said, “People can have...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@


7) Don Peppers and Martha Rogers popularized the term one-to-
%@ %@ %@ %@ %@ %@ %@ %@


one marketing. Some firms come close to one-to-
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one marketing by combining flexible manufacturing with flexible marketing to
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enhance customer choices.
%@ %@



7) %@


⊚ % @ true
⊚ % @ false




Version %@ 4
1
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