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1
,TEST BANK FOR %@ %@
Marketing Management 4th EditionMark Johnston Greg Marshall
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Chapter 1 %@
Student name: %@
TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
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1) A commonly held misconception about marketing is that it is all about advert
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ising and selling. %@ %@
1) %@
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Question Details %@
AACSB : Analytical Thinking Acce
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ssibility : Keyboard Navigation
%@ %@ %@
Learning Objective : 01-
%@ %@ %@
01 Identify typical misconceptions about marketing, why they persist, and the Topic : Market
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ing and Marketing Management Defined
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Bloom's : Remember D
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ifficulty : 1 Easy Gra
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dable : automatic
%@ %@
Source : Chapter 01 Test Bank > TF Qu. 01 A commonly held misconception about marketin...
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2) Marketing is relevant only to people in the organization who work directly in the
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marketing department.
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2) %@
⊚ % @ true
⊚ % @ false
Question Details %@
AACSB : Analytical Thinking Acce
%@ %@ %@ %@
ssibility : Keyboard Navigation Bloo
%@ %@ %@ %@
m's : Understand
%@ %@
Difficulty : 2 Medium
%@ %@ %@
Learning Objective : 01-
%@ %@ %@
01 Identify typical misconceptions about marketing, why they persist, and the Topic : Market
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
ing and Marketing Management Defined
%@ %@ %@ %@
Gradable : automatic
%@ %@
Source : Chapter 01 Test Bank > TF Qu. 02 Marketing is relevant only to people in the ...
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Version %@ 2
1
,3) The American Marketing Association defines marketing as “the activity, set of ins
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titutions, and processes for creating, communicating, delivering, and exchanging of
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ferings that have value for customers, clients, partners, and society at large.”
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3) %@
⊚ % @ true
⊚ % @ false
Question Details %@
AACSB : Analytical Thinking Acce
%@ %@ %@ %@
ssibility : Keyboard Navigation
%@ %@ %@
Topic : Marketing and Marketing Management De
%@ %@ %@ %@ %@ %@
fined Bloom's : Remember
%@ %@ %@
Difficulty : 1 Easy%@ %@ %@
Learning Objective : 01-
%@ %@ %@
02 Define what marketing and marketing management really are and how they con Gradable
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %
: automatic
@ %@
Source : Chapter 01 Test Bank > TF Qu. 03 The American Marketing Association defines m...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
4) Peter Drucker stated that since it is the customer who defines value, the business
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enterprise has only two business functions: marketing and innovation.
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4) %@
⊚ % @ true
⊚ % @ false
Question Details %@
AACSB : Analytical Thinking Acce
%@ %@ %@ %@
ssibility : Keyboard Navigation Bloo
%@ %@ %@ %@
m's : Remember
%@ %@
Difficulty : 1 Easy%@ %@ %@
Topic : The Concept of Customer Value
%@ %@ %@ %@ %@ %@
Learning Objective : 01-
%@ %@ %@
02 Define what marketing and marketing management really are and how they con Gradable
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %
: automatic
@ %@
Source : Chapter 01 Test Bank > TF Qu. 04 Peter Drucker stated that since it is the cu...
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5) Sustainability refers to business practices that prolong the life cycle of a product.
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5) %@
⊚ true % @
⊚ false % @
Question Details %@
Accessibility : Keyboard Navigation
%@ %@ %@ %@
Bloom's : Understand
%@ %@
Difficulty : 2 Medium
%@ %@ %@
Topic : Marketing and Marketing Management Defined
%@ %@ %@ %@ %@ %@
Learning Objective : 01-
%@ %@ %@
02 Define what marketing and marketing management really are and how they con AACSB
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
: Ethics
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Gradable : automatic
%@ %@
Source : Chapter 01 Test Bank > TF Qu. 05 Sustainability refers to business practices ...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
Version %@ 3
1
, 6) Firms that are stuck in a production orientation mentality likely will have great
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difficulty competing successfully for customers.
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6) %@
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Question Details%@
AACSB : Analytical Thinking Acce
%@ %@ %@ %@
ssibility : Keyboard Navigation Bloo
%@ %@ %@ %@
m's : Understand
%@ %@
Difficulty : 2 Medium
%@ %@ %@
Learning Objective : 01-
%@ %@ %@
03 Appreciate how marketing has evolved from its early roots to be practiced Topic :
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
The Evolution of Marketing
%@ %@ %@
Gradable : automatic
%@ %@
Source : Chapter 01 Test Bank > TF Qu. 06 Firms that are stuck in a production orienta...
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\hen Henry Ford said, “People can have the Model T in any color—
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so long that it’s black,” he was reflecting a sales orientation.
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6) %@
⊚ % @ true
⊚ % @ false
Question Details%@
AACSB : Analytical Thinking Acce
%@ %@ %@ %@
ssibility : Keyboard Navigation Bloo
%@ %@ %@ %@
m's : Understand
%@ %@
Difficulty : 2 Medium
%@ %@ %@
Learning Objective : 01-
%@ %@ %@
03 Appreciate how marketing has evolved from its early roots to be practiced Topic :
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
The Evolution of Marketing
%@ %@ %@
Gradable : automatic
%@ %@
Source : Chapter 01 Test Bank > TF Qu. 07 When Henry Ford said, “People can have...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
7) Don Peppers and Martha Rogers popularized the term one-to-
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one marketing. Some firms come close to one-to-
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one marketing by combining flexible manufacturing with flexible marketing to
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@
enhance customer choices.
%@ %@
7) %@
⊚ % @ true
⊚ % @ false
Version %@ 4
1
1
,TEST BANK FOR %@ %@
Marketing Management 4th EditionMark Johnston Greg Marshall
%@ %@ %@ %@ %@ %@
Chapter 1 %@
Student name: %@
TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
1) A commonly held misconception about marketing is that it is all about advert
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
ising and selling. %@ %@
1) %@
⊚ % @ true
⊚ % @ false
Question Details %@
AACSB : Analytical Thinking Acce
%@ %@ %@ %@
ssibility : Keyboard Navigation
%@ %@ %@
Learning Objective : 01-
%@ %@ %@
01 Identify typical misconceptions about marketing, why they persist, and the Topic : Market
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
ing and Marketing Management Defined
%@ %@ %@ %@
Bloom's : Remember D
%@ %@ %@
ifficulty : 1 Easy Gra
%@ %@ %@ %@
dable : automatic
%@ %@
Source : Chapter 01 Test Bank > TF Qu. 01 A commonly held misconception about marketin...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
2) Marketing is relevant only to people in the organization who work directly in the
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %
marketing department.
@ %@
2) %@
⊚ % @ true
⊚ % @ false
Question Details %@
AACSB : Analytical Thinking Acce
%@ %@ %@ %@
ssibility : Keyboard Navigation Bloo
%@ %@ %@ %@
m's : Understand
%@ %@
Difficulty : 2 Medium
%@ %@ %@
Learning Objective : 01-
%@ %@ %@
01 Identify typical misconceptions about marketing, why they persist, and the Topic : Market
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
ing and Marketing Management Defined
%@ %@ %@ %@
Gradable : automatic
%@ %@
Source : Chapter 01 Test Bank > TF Qu. 02 Marketing is relevant only to people in the ...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
Version %@ 2
1
,3) The American Marketing Association defines marketing as “the activity, set of ins
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
titutions, and processes for creating, communicating, delivering, and exchanging of
%@ %@ %@ %@ %@ %@ %@ %@ %@
ferings that have value for customers, clients, partners, and society at large.”
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
3) %@
⊚ % @ true
⊚ % @ false
Question Details %@
AACSB : Analytical Thinking Acce
%@ %@ %@ %@
ssibility : Keyboard Navigation
%@ %@ %@
Topic : Marketing and Marketing Management De
%@ %@ %@ %@ %@ %@
fined Bloom's : Remember
%@ %@ %@
Difficulty : 1 Easy%@ %@ %@
Learning Objective : 01-
%@ %@ %@
02 Define what marketing and marketing management really are and how they con Gradable
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %
: automatic
@ %@
Source : Chapter 01 Test Bank > TF Qu. 03 The American Marketing Association defines m...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
4) Peter Drucker stated that since it is the customer who defines value, the business
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
enterprise has only two business functions: marketing and innovation.
%@ %@ %@ %@ %@ %@ %@ %@ %@
4) %@
⊚ % @ true
⊚ % @ false
Question Details %@
AACSB : Analytical Thinking Acce
%@ %@ %@ %@
ssibility : Keyboard Navigation Bloo
%@ %@ %@ %@
m's : Remember
%@ %@
Difficulty : 1 Easy%@ %@ %@
Topic : The Concept of Customer Value
%@ %@ %@ %@ %@ %@
Learning Objective : 01-
%@ %@ %@
02 Define what marketing and marketing management really are and how they con Gradable
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %
: automatic
@ %@
Source : Chapter 01 Test Bank > TF Qu. 04 Peter Drucker stated that since it is the cu...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
5) Sustainability refers to business practices that prolong the life cycle of a product.
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
5) %@
⊚ true % @
⊚ false % @
Question Details %@
Accessibility : Keyboard Navigation
%@ %@ %@ %@
Bloom's : Understand
%@ %@
Difficulty : 2 Medium
%@ %@ %@
Topic : Marketing and Marketing Management Defined
%@ %@ %@ %@ %@ %@
Learning Objective : 01-
%@ %@ %@
02 Define what marketing and marketing management really are and how they con AACSB
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
: Ethics
%@
Gradable : automatic
%@ %@
Source : Chapter 01 Test Bank > TF Qu. 05 Sustainability refers to business practices ...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
Version %@ 3
1
, 6) Firms that are stuck in a production orientation mentality likely will have great
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %
difficulty competing successfully for customers.
@ %@ %@ %@ %@
6) %@
⊚ % @ true
⊚ % @ false
Question Details%@
AACSB : Analytical Thinking Acce
%@ %@ %@ %@
ssibility : Keyboard Navigation Bloo
%@ %@ %@ %@
m's : Understand
%@ %@
Difficulty : 2 Medium
%@ %@ %@
Learning Objective : 01-
%@ %@ %@
03 Appreciate how marketing has evolved from its early roots to be practiced Topic :
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
The Evolution of Marketing
%@ %@ %@
Gradable : automatic
%@ %@
Source : Chapter 01 Test Bank > TF Qu. 06 Firms that are stuck in a production orienta...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
\hen Henry Ford said, “People can have the Model T in any color—
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so long that it’s black,” he was reflecting a sales orientation.
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@
6) %@
⊚ % @ true
⊚ % @ false
Question Details%@
AACSB : Analytical Thinking Acce
%@ %@ %@ %@
ssibility : Keyboard Navigation Bloo
%@ %@ %@ %@
m's : Understand
%@ %@
Difficulty : 2 Medium
%@ %@ %@
Learning Objective : 01-
%@ %@ %@
03 Appreciate how marketing has evolved from its early roots to be practiced Topic :
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
The Evolution of Marketing
%@ %@ %@
Gradable : automatic
%@ %@
Source : Chapter 01 Test Bank > TF Qu. 07 When Henry Ford said, “People can have...
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@ %@
7) Don Peppers and Martha Rogers popularized the term one-to-
%@ %@ %@ %@ %@ %@ %@ %@
one marketing. Some firms come close to one-to-
%@ %@ %@ %@ %@ %@ %@
one marketing by combining flexible manufacturing with flexible marketing to
%@ %@ %@ %@ %@ %@ %@ %@ %@ %@
enhance customer choices.
%@ %@
7) %@
⊚ % @ true
⊚ % @ false
Version %@ 4
1