SMART SERVE ONTARIO – Full Mock
Exam #2 Questions and Answers Latest
2025 Top Rated
| # | Question | A | B | C | D |
|---|----------|----------|----------|----------|----------|
| 1 | Who regulates the sale and service of alcohol in
Ontario? | LCBO | Federal Government | AGCO |
Municipal government |
| 2 | The legal drinking age in Ontario is: | 18 | 19 | 21 |
16 |
| 3 | Alcohol is a: | Stimulant that speeds up the body |
Depressant that slows the central nervous system |
Neither | Both |
| 4 | One standard drink equals: | 12 oz beer (5%) | 5 oz
wine (12%) | 1.5 oz spirits (40%) | All of the above |
| 5 | Approximately how long does it take to metabolize
one standard drink? | 30 minutes | 1 hour | 2 hours | 10
minutes |
,| 6 | True or False: You can legally serve someone who is
already intoxicated if they are quiet and not causing
trouble. | True | False |
| 7 | A customer with slurred speech and poor balance is
in which Traffic Light zone? | Green | Yellow | Red | Blue
|
| 8 | When must you stop serving alcohol to a customer?
| Only when they cause a fight | When they show any
signs of intoxication | When they run out of money |
Never |
| 9 | True or False: House policy can be less strict than
Ontario law. | True | False |
|10 | Which is the best refusal statement? | “You’ve had
enough” | “I can’t serve you any more alcohol tonight” |
“You’re cut off, buddy” | “Manager says no” |
|11 | True or False: Your liability ends when the
intoxicated customer leaves the building. | True | False |
|12 | Acceptable proof of age must be: | Any photo ID |
Government-issued photo ID with date of birth | Student
card | Health card |
,|13 | Which of these is NOT acceptable ID? | Driver’s
licence | Passport | OHIP card | Canadian citizenship card
|
|14 | True or False: A photo of an ID on a phone is
acceptable. | True | False |
|15 | Standard alcohol service hours in Ontario are: | 11
a.m. – 2 a.m. | 9 a.m. – 2 a.m. | 10 a.m. – 1 a.m. | 24
hours |
|16 | True or False: Delivery drivers must be Smart Serve
certified to deliver alcohol. | True | False |
|17 | The only thing that actually lowers BAC is: | Coffee
| Cold shower | Time | Food |
|18 | True or False: You must cut off the entire table if
one person is intoxicated. | True | False |
|19 | A Special Occasion Permit is required for: | A
regular bar night | A private wedding with free alcohol |
A licensed restaurant | None |
|20 | True or False: “All-you-can-drink” specials are legal
in Ontario. | True | False |
, |21 | Maximum corporate fine for first offence of serving
a minor: | $50,000 | $200,000 | Up to $500,000 |
Warning only |
|22 | True or False: You should remove alcohol from in
front of a customer you have just cut off. | True | False |
|23 | True or False: You may serve a pregnant woman
alcohol if she asks for it. | True | False |
|24 | Smart Serve certification is valid for: | 2 years | 5
years | Lifetime | 10 years |
|25 | All refusals and incidents must be recorded in the: |
Cash register | Incident Log Book | Staff WhatsApp | No
record needed |
|26 | True or False: You can accept a temporary paper
driver’s licence (no photo) as ID. | True | False |
|27 | The primary responsibility when serving alcohol is:
| Making money | Keeping customers happy | Public
safety | Speed |
|28 | True or False: It is legal to serve alcohol after 2 a.m.
with an extended-hours permit. | True | False |
Exam #2 Questions and Answers Latest
2025 Top Rated
| # | Question | A | B | C | D |
|---|----------|----------|----------|----------|----------|
| 1 | Who regulates the sale and service of alcohol in
Ontario? | LCBO | Federal Government | AGCO |
Municipal government |
| 2 | The legal drinking age in Ontario is: | 18 | 19 | 21 |
16 |
| 3 | Alcohol is a: | Stimulant that speeds up the body |
Depressant that slows the central nervous system |
Neither | Both |
| 4 | One standard drink equals: | 12 oz beer (5%) | 5 oz
wine (12%) | 1.5 oz spirits (40%) | All of the above |
| 5 | Approximately how long does it take to metabolize
one standard drink? | 30 minutes | 1 hour | 2 hours | 10
minutes |
,| 6 | True or False: You can legally serve someone who is
already intoxicated if they are quiet and not causing
trouble. | True | False |
| 7 | A customer with slurred speech and poor balance is
in which Traffic Light zone? | Green | Yellow | Red | Blue
|
| 8 | When must you stop serving alcohol to a customer?
| Only when they cause a fight | When they show any
signs of intoxication | When they run out of money |
Never |
| 9 | True or False: House policy can be less strict than
Ontario law. | True | False |
|10 | Which is the best refusal statement? | “You’ve had
enough” | “I can’t serve you any more alcohol tonight” |
“You’re cut off, buddy” | “Manager says no” |
|11 | True or False: Your liability ends when the
intoxicated customer leaves the building. | True | False |
|12 | Acceptable proof of age must be: | Any photo ID |
Government-issued photo ID with date of birth | Student
card | Health card |
,|13 | Which of these is NOT acceptable ID? | Driver’s
licence | Passport | OHIP card | Canadian citizenship card
|
|14 | True or False: A photo of an ID on a phone is
acceptable. | True | False |
|15 | Standard alcohol service hours in Ontario are: | 11
a.m. – 2 a.m. | 9 a.m. – 2 a.m. | 10 a.m. – 1 a.m. | 24
hours |
|16 | True or False: Delivery drivers must be Smart Serve
certified to deliver alcohol. | True | False |
|17 | The only thing that actually lowers BAC is: | Coffee
| Cold shower | Time | Food |
|18 | True or False: You must cut off the entire table if
one person is intoxicated. | True | False |
|19 | A Special Occasion Permit is required for: | A
regular bar night | A private wedding with free alcohol |
A licensed restaurant | None |
|20 | True or False: “All-you-can-drink” specials are legal
in Ontario. | True | False |
, |21 | Maximum corporate fine for first offence of serving
a minor: | $50,000 | $200,000 | Up to $500,000 |
Warning only |
|22 | True or False: You should remove alcohol from in
front of a customer you have just cut off. | True | False |
|23 | True or False: You may serve a pregnant woman
alcohol if she asks for it. | True | False |
|24 | Smart Serve certification is valid for: | 2 years | 5
years | Lifetime | 10 years |
|25 | All refusals and incidents must be recorded in the: |
Cash register | Incident Log Book | Staff WhatsApp | No
record needed |
|26 | True or False: You can accept a temporary paper
driver’s licence (no photo) as ID. | True | False |
|27 | The primary responsibility when serving alcohol is:
| Making money | Keeping customers happy | Public
safety | Speed |
|28 | True or False: It is legal to serve alcohol after 2 a.m.
with an extended-hours permit. | True | False |
