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USPS Sales and Services Associates Training
Questions and Correct Answers
"If it fits, it ships" Ans: — Any postal service produced priority
mail flat rate boxes
Priority Mail Ans: — 2-3 day service, no minimum weight, max
70lbs/108in, free shipping supplies, flat rate pricing option
Priority Mail maximum weight and size Ans: — 70 lbs and 108
inches
PS Form 153 Ans: — Signature Confirmation
Signature Confirmation Ans: — proof of receipt
Signature Confirmation is only available for Ans: — domestic mail.
USPS tracking is available for Ans: — us domestic, APO/FPO, and
any us territory or possession
PS Form 3877 Firm Mailing Book Ans: — for accountable mail,
atleast 3 or more usps tracking articles presented for mailing at
one time.
Insurance Coverage Ans: — can be purchased for the lesser of the
actual value, repair cost, or insurance amount up tp $5000
PS Form 3813 Ans: — Domestic Insured Mail Reciept for insurance
coverage up to $200. (black 2 part form)
PS Form 3813-P Ans: — Domestic Insured Mail Receipt required
for insurance coverage greater than $200 up to $5000. (blue 2 part
form)
Insured Mail with Return Receipt and Restricted Delivery Ans: —
Only available for mail pieces insured over $200
© 2025 All rights reserved
, 2 | Page
PS Form 3849 timeline Ans: — first attempt left for 5 calender
days, followed by a second, final notice. Mail piece is returned to
the sender after 15 days.
Restricted delivery service Ans: — only a specified person or
authorized agent can recieve the item
Return receipt service provides Ans: — electronic confirmation of
delivery that includes date of delivery and the recipient's
signature.
PS Form 3800 Ans: — Certified Mail Receipt
PS Form 3849 Ans: — Sorry we missed you, for when delivery of a
Certified Mail item is attempted and not completed.
Registererd Mail Ans: — The most secure mailing service
Registered Mail Insurance limit Ans: — $25,000
PS 3854 Manifold Registry Dispatch Book Ans: — Where Registered
mail is recorded
Round Date Stamp Registered Mail envelopes Ans: — on the back
of the mail piece across all seams
PS Form 3806 Ans: — Registered Mail service
PS Form 3816 Ans: — COD service
Undeliverable/unclaimed COD timeline Ans: — items are held no
longer than 10 days
Registered COD Mail maximum Ans: — $1000
PS Form 3816-AS Ans: — for more than 3 articles of COD articles
mailed at the same time
© 2025 All rights reserved
USPS Sales and Services Associates Training
Questions and Correct Answers
"If it fits, it ships" Ans: — Any postal service produced priority
mail flat rate boxes
Priority Mail Ans: — 2-3 day service, no minimum weight, max
70lbs/108in, free shipping supplies, flat rate pricing option
Priority Mail maximum weight and size Ans: — 70 lbs and 108
inches
PS Form 153 Ans: — Signature Confirmation
Signature Confirmation Ans: — proof of receipt
Signature Confirmation is only available for Ans: — domestic mail.
USPS tracking is available for Ans: — us domestic, APO/FPO, and
any us territory or possession
PS Form 3877 Firm Mailing Book Ans: — for accountable mail,
atleast 3 or more usps tracking articles presented for mailing at
one time.
Insurance Coverage Ans: — can be purchased for the lesser of the
actual value, repair cost, or insurance amount up tp $5000
PS Form 3813 Ans: — Domestic Insured Mail Reciept for insurance
coverage up to $200. (black 2 part form)
PS Form 3813-P Ans: — Domestic Insured Mail Receipt required
for insurance coverage greater than $200 up to $5000. (blue 2 part
form)
Insured Mail with Return Receipt and Restricted Delivery Ans: —
Only available for mail pieces insured over $200
© 2025 All rights reserved
, 2 | Page
PS Form 3849 timeline Ans: — first attempt left for 5 calender
days, followed by a second, final notice. Mail piece is returned to
the sender after 15 days.
Restricted delivery service Ans: — only a specified person or
authorized agent can recieve the item
Return receipt service provides Ans: — electronic confirmation of
delivery that includes date of delivery and the recipient's
signature.
PS Form 3800 Ans: — Certified Mail Receipt
PS Form 3849 Ans: — Sorry we missed you, for when delivery of a
Certified Mail item is attempted and not completed.
Registererd Mail Ans: — The most secure mailing service
Registered Mail Insurance limit Ans: — $25,000
PS 3854 Manifold Registry Dispatch Book Ans: — Where Registered
mail is recorded
Round Date Stamp Registered Mail envelopes Ans: — on the back
of the mail piece across all seams
PS Form 3806 Ans: — Registered Mail service
PS Form 3816 Ans: — COD service
Undeliverable/unclaimed COD timeline Ans: — items are held no
longer than 10 days
Registered COD Mail maximum Ans: — $1000
PS Form 3816-AS Ans: — for more than 3 articles of COD articles
mailed at the same time
© 2025 All rights reserved
