MHR 3200 Exam 3 || QUESTIONS WITH A+
GRADED SOLUTIONS!!
internal candidate correct answers people who are already working for the company and meet
qualifications for the job position
Psychological Contract correct answers refers to a person's overall set of expectations
regarding what they will contribute to the organization and what the organization will provide
in return
Critical part of social aspect/how to meet expectations/NOT WRITTEN ON PAPER
Socialization and when new people enter organization
A successful change approach would
a) accept resistance to change.
b) create a readiness for change.
c) cancel momentum for change.
d) focus only on the future state of change. correct answers b) create a readiness for change.
Lewin's three-stage model and Kotter's eight-stage model are used by organizations to
a) demonstrate organizational resistance.
b) create an organizational hierarchy.
c) implement planned change.
d) collect raw data. correct answers c) implement planned change.
Cameron was surprised when the head of the company announced that his division would
soon have another department head. Cameron had always been the only one in charge of the
department and he wondered if the company didn't like how he ran things. What is the reason
for Cameron's resistance to change?
a) threat to power
b) erceptions
c) economic reasons
d) personality correct answers a) threat to power
All of these are practices that can help reduce resistance to change within a company
EXCEPT
a) engaging employees in the change program.
b) encouraging management to constantly foster change.
c) creating new organizational designs and cultures to empower employees.
d) helping employees reframe change program to benefit them. correct answers b)
encouraging management to constantly foster change.
The component of the organizational culture that includes norms and tends to be more visible
and somewhat easier to change is the organization's
a) cultural symbols
, b) cultural values
c) shared goals and objectives
d) shared behaviors correct answers d) shared behaviors
The first step in the organizational socializing process is to
a) determine if a candidate is worthy of hiring
b) train the employee in the company's culture
c) provide the employee with a mentor
d) provide the employee with a "rule book" and standard operating procedures correct
answers a) determine if a candidate is worthy of hiring
Which of the following is NOT a reason why changing culture is difficult?
a) culture gives employees identity
b) culture provides stability
c) culture helps focus its employees' behavior
d) culture is the basis for a firm's mission statement correct answers d) culture is the basis for
a firm's mission statement
A(n) ____ contract refers to a person's overall set of expectations regarding what they will
contribute to the organization and what the organization will provide in return
a) psychological
b) employment
c) operational
d) social correct answers a) psychological
Meredith told the management team that Gregor would have the report in by next week
because she had asked him to complete the project by then. Meredith is demonstrating
a) authority.
b) accountability.
c) responsibility.
d) diversity. correct answers b) accountability.
What is considered the most important factor in determining the extent of centralization
within a company?
a) longevity
b) competency levels
c) product versus service
d) cost correct answers d) cost
Raul would like to start his own company but knows he would need to staff areas for
production, accounting, marketing, and human resources. Which part of organization design
is he considering?
a) divisions
b) headquarters
GRADED SOLUTIONS!!
internal candidate correct answers people who are already working for the company and meet
qualifications for the job position
Psychological Contract correct answers refers to a person's overall set of expectations
regarding what they will contribute to the organization and what the organization will provide
in return
Critical part of social aspect/how to meet expectations/NOT WRITTEN ON PAPER
Socialization and when new people enter organization
A successful change approach would
a) accept resistance to change.
b) create a readiness for change.
c) cancel momentum for change.
d) focus only on the future state of change. correct answers b) create a readiness for change.
Lewin's three-stage model and Kotter's eight-stage model are used by organizations to
a) demonstrate organizational resistance.
b) create an organizational hierarchy.
c) implement planned change.
d) collect raw data. correct answers c) implement planned change.
Cameron was surprised when the head of the company announced that his division would
soon have another department head. Cameron had always been the only one in charge of the
department and he wondered if the company didn't like how he ran things. What is the reason
for Cameron's resistance to change?
a) threat to power
b) erceptions
c) economic reasons
d) personality correct answers a) threat to power
All of these are practices that can help reduce resistance to change within a company
EXCEPT
a) engaging employees in the change program.
b) encouraging management to constantly foster change.
c) creating new organizational designs and cultures to empower employees.
d) helping employees reframe change program to benefit them. correct answers b)
encouraging management to constantly foster change.
The component of the organizational culture that includes norms and tends to be more visible
and somewhat easier to change is the organization's
a) cultural symbols
, b) cultural values
c) shared goals and objectives
d) shared behaviors correct answers d) shared behaviors
The first step in the organizational socializing process is to
a) determine if a candidate is worthy of hiring
b) train the employee in the company's culture
c) provide the employee with a mentor
d) provide the employee with a "rule book" and standard operating procedures correct
answers a) determine if a candidate is worthy of hiring
Which of the following is NOT a reason why changing culture is difficult?
a) culture gives employees identity
b) culture provides stability
c) culture helps focus its employees' behavior
d) culture is the basis for a firm's mission statement correct answers d) culture is the basis for
a firm's mission statement
A(n) ____ contract refers to a person's overall set of expectations regarding what they will
contribute to the organization and what the organization will provide in return
a) psychological
b) employment
c) operational
d) social correct answers a) psychological
Meredith told the management team that Gregor would have the report in by next week
because she had asked him to complete the project by then. Meredith is demonstrating
a) authority.
b) accountability.
c) responsibility.
d) diversity. correct answers b) accountability.
What is considered the most important factor in determining the extent of centralization
within a company?
a) longevity
b) competency levels
c) product versus service
d) cost correct answers d) cost
Raul would like to start his own company but knows he would need to staff areas for
production, accounting, marketing, and human resources. Which part of organization design
is he considering?
a) divisions
b) headquarters
