CORRECT WELL DETAILED ANSWERS|LATEST
Team - ANSWER A small number of people with complementary skills who are
committed to a common purpose, performance goals, and approach for which they hold
themselves mutually acceptable
What are some characteristics of a team? - ANSWER -2 or more people
-A shared purpose and common identity
-Work interdependently/joint effort
-Collective work products/services
-Mutual accountbility
Formal Groups - ANSWER Groups formed by a manager to help the organization
accomplish its goals
Organizational Functions of Formal Groups - ANSWER -Accomplish complex tasks
-Create new ideas
Individual Functions of Formal Groups - ANSWER Satisfy the need for affiliation,
identity (group membership defines who we are), and develop ones sense of self-esteem
(tied to group success)
Stage 1 of Group Development: Forming - ANSWER -"Ice-breaking"
-Introduction of members
-Uncertainty about individuals' roles, leaders, and goals
1
,-Main task=building on a common purpose
Stage 2 of Group Development: Storming - ANSWER -"Testing"
-Test leaders' policies to determine how each member fits into the power structure
-Stage about "me" in relation to "us"
-Disagreements and conflicts arise
-Hardest stage to pass
Stage 3 of Group Development: Norming - ANSWER -Conflicts are solved
-Team spirit and togetherness
-Role clarification established
-Group cohesiveness is formed
Stage 4 of Group Development: Performing - ANSWER -Group goes into action
-Focusing on solving task problems
-More is achieved than the individual could achieve by him/herself
Stage 5 of Group Development: Adjourning - ANSWER -The work is done
-Discussion about performance
-Preparation for future work
Team Composition - ANSWER -Abilities of members
-Personality of members
-Diversity
-Team size
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, Task Role - ANSWER Enables the work group to define, clarify, and pursue a common
purpose
Maintenance Role - ANSWER Foster supportive and constructive interpersonal
relationships
Norms - ANSWER An attitude, opinion, feeling, or action shared by 2 or more people
that guides their behavior
Cohesiveness - ANSWER The degree to which members are attached to each other
and motivated to stay in the group
Social Loafing/Free-Riding - ANSWER Members withhold their efforts and fail to
perform their share of work
Rational Model of Decision Making - ANSWER -Stage 1: identify the problem or
opportunity
-Stage 2: generate alternative solutions
-Stage 3: evaluate alternatives and select a solution
-Stage 4: implement and evaluate the solution chosen
Non-rational Models of Decision Making - ANSWER -Attempt to explain how decisions
are actually made
-Decision making is uncertain
-Decision makers don't possess complete information
-Difficult for managers to make optimal/best possible decisions
Simon's Normative Model - ANSWER -Bounded rationality: the notion that decision
makers are "bounded" or restricted by a variety of constraints
-Satisficing: solution meets some minimum qualifications; one that is "good enough"
3
Team - ANSWER A small number of people with complementary skills who are
committed to a common purpose, performance goals, and approach for which they hold
themselves mutually acceptable
What are some characteristics of a team? - ANSWER -2 or more people
-A shared purpose and common identity
-Work interdependently/joint effort
-Collective work products/services
-Mutual accountbility
Formal Groups - ANSWER Groups formed by a manager to help the organization
accomplish its goals
Organizational Functions of Formal Groups - ANSWER -Accomplish complex tasks
-Create new ideas
Individual Functions of Formal Groups - ANSWER Satisfy the need for affiliation,
identity (group membership defines who we are), and develop ones sense of self-esteem
(tied to group success)
Stage 1 of Group Development: Forming - ANSWER -"Ice-breaking"
-Introduction of members
-Uncertainty about individuals' roles, leaders, and goals
1
,-Main task=building on a common purpose
Stage 2 of Group Development: Storming - ANSWER -"Testing"
-Test leaders' policies to determine how each member fits into the power structure
-Stage about "me" in relation to "us"
-Disagreements and conflicts arise
-Hardest stage to pass
Stage 3 of Group Development: Norming - ANSWER -Conflicts are solved
-Team spirit and togetherness
-Role clarification established
-Group cohesiveness is formed
Stage 4 of Group Development: Performing - ANSWER -Group goes into action
-Focusing on solving task problems
-More is achieved than the individual could achieve by him/herself
Stage 5 of Group Development: Adjourning - ANSWER -The work is done
-Discussion about performance
-Preparation for future work
Team Composition - ANSWER -Abilities of members
-Personality of members
-Diversity
-Team size
2
, Task Role - ANSWER Enables the work group to define, clarify, and pursue a common
purpose
Maintenance Role - ANSWER Foster supportive and constructive interpersonal
relationships
Norms - ANSWER An attitude, opinion, feeling, or action shared by 2 or more people
that guides their behavior
Cohesiveness - ANSWER The degree to which members are attached to each other
and motivated to stay in the group
Social Loafing/Free-Riding - ANSWER Members withhold their efforts and fail to
perform their share of work
Rational Model of Decision Making - ANSWER -Stage 1: identify the problem or
opportunity
-Stage 2: generate alternative solutions
-Stage 3: evaluate alternatives and select a solution
-Stage 4: implement and evaluate the solution chosen
Non-rational Models of Decision Making - ANSWER -Attempt to explain how decisions
are actually made
-Decision making is uncertain
-Decision makers don't possess complete information
-Difficult for managers to make optimal/best possible decisions
Simon's Normative Model - ANSWER -Bounded rationality: the notion that decision
makers are "bounded" or restricted by a variety of constraints
-Satisficing: solution meets some minimum qualifications; one that is "good enough"
3
