Solutions
Balanced Scorecard Correct Answers to develop metrics
(performance measurement indicators), collect data, and analyze
that data from four organizational perspectives—financial,
customers, internal business processes (or simply processes),
and learning and growth
Barriers to Identifying Long-Term Needs in Planning Correct
Answers • Health-care reform
• Rapidly changing technology
• Increasing government regulation of health care
• Scientific advances
Difficulty in Long-Term Care Needs Correct Answers • Rapidly
changing technology
• Increasing government involvement in health care
• Changing population demographics
• Reduced provider autonomy
Factors Influencing the Future of Health Care Correct Answers
• Robotic technology
• Biomechatronics
• Biometrics and smart cards
• Point-of-care testing
• Telehealth and the Internet
• Growing elderly population
• Nursing shortages in acute care hospitals
, Forecasting Correct Answers • Using available historical
patterns to assist in planning
• Examining present clues and projected statistics to determine
future needs
Goal Correct Answers the desired result toward which effort is
directed
Inactivism Correct Answers seeks the status quo
Inactivists Correct Answers consider the status quo as the stable
environment and they spend a great deal of energy preventing
change and maintaining conformity
Interactive or proactive planning Correct Answers considers the
past, present, and future and attempts to plan the future of an
organization rather than react to it
O in SWOT Correct Answers Opportunities are external
conditions that promote achievement of organizational
objectives
Objective Correct Answers how the goal will specifically be
achieved (includes time frame and is measurable)
Organizational Philosophy Statement Correct Answers A
person should be able to identify exactly how the organization is
implementing its philosophy by observing members of the
nursing staff, reviewing the budgetary priorities, and talking to
patients