WGU C720 OPERATIONS AND SUPPLY CHAIN
MANAGEMENT EXAMINATION TEST 2026
QUESTIONS WITH FULL SOLUTIONS GRADED
A+
◉ Biggest difference between Service Providers and Goods
Producers. Answer: A good is tangible and a service is not
◉ Resources. Answer: People, Capital, and Materials
◉ Product Design. Answer: The determination of the characteristics,
features, and performance of the product
◉ Product Technology. Answer: The application of knowledge to
improve the product
◉ Process. Answer: Describes how to accomplish a task
◉ Process Design. Answer: Describes how a product is made
◉ Process Technology. Answer: The application of knowledge to
improve a process
, ◉ Teamwork Approach. Answer: In managing operation can help
solve quality and productivity problems
◉ Strategy. Answer: Consists of the organizational goals and the
methods for implementing the goals, called key procedures
◉ Business Process. Answer: A set of work activities with a
preferred order, and identifiable beginning and end, inputs, and
clearly defined outputs that add value to the customer
◉ Plan. Answer: List of actions that management expects to take
◉ Organizational Structure. Answer: The infrastructure of formal
relationships among different functions or subsystems, such as
marketing, finance, and operations
◉ Relative Advantage. Answer: The difference between the lowest
cost producer and the next lower cost producer
◉ Ethics. Answer: A sense of what is right and what is wrong that
guide behavior
MANAGEMENT EXAMINATION TEST 2026
QUESTIONS WITH FULL SOLUTIONS GRADED
A+
◉ Biggest difference between Service Providers and Goods
Producers. Answer: A good is tangible and a service is not
◉ Resources. Answer: People, Capital, and Materials
◉ Product Design. Answer: The determination of the characteristics,
features, and performance of the product
◉ Product Technology. Answer: The application of knowledge to
improve the product
◉ Process. Answer: Describes how to accomplish a task
◉ Process Design. Answer: Describes how a product is made
◉ Process Technology. Answer: The application of knowledge to
improve a process
, ◉ Teamwork Approach. Answer: In managing operation can help
solve quality and productivity problems
◉ Strategy. Answer: Consists of the organizational goals and the
methods for implementing the goals, called key procedures
◉ Business Process. Answer: A set of work activities with a
preferred order, and identifiable beginning and end, inputs, and
clearly defined outputs that add value to the customer
◉ Plan. Answer: List of actions that management expects to take
◉ Organizational Structure. Answer: The infrastructure of formal
relationships among different functions or subsystems, such as
marketing, finance, and operations
◉ Relative Advantage. Answer: The difference between the lowest
cost producer and the next lower cost producer
◉ Ethics. Answer: A sense of what is right and what is wrong that
guide behavior
