2026 VERIFIED QUESTIONS AND ANSWERS
⩥ The Goals of a crisis intervention are to
SUPPORT : environmentally and emotionally to reduce stress and risk
TEACH: children better ways to cope with stress. Answer: SUPPORT :
environmentally and emotionally to reduce stress and risk
TEACH: children better ways to cope with stress
⩥ Skills Building Pyramid. Answer: LSI
Crisis CoRegulation
Emotional First Aid
Behavior Support Techniques
Active Listening Crisis Communication
Self Awareness - Four Questions
⩥ Stress model of crisis. Answer: Pre-crisis State (Baseline)
Triggering Event - Agitation
Escalation Phase - Aggression
,Outburst CRISIS - Violence
Recovery
⩥ FOUR questions to ask ourselves in a crisis situation. Answer: What
am I feeling now?
What does this young person feel
need
want
How is the environment affecting the young person?
How do I respond?
⩥ How do I best respond?. Answer: Provide environmental support by
managing the environment to neutralize potential triggers
Provide emotional support by engaging the young person
Exercise self-control over your own feelings
⩥ What am I feeling now?. Answer: Anger can undermine objectivity
Anger is an emotional and physical response
Cognitive abilities are reduced
⩥ Pain based behavior includes. Answer: Impulsive outbursts
Aggression
, Running away
Self Injury
Defiance
Inability to regulate emotions
Trauma reenactment
Substance Abuse
⩥ Managing environment. Answer: Possible weapons
Stimulating lights or noise
Crowding
Chaotic, messy, disorganized messages
⩥ Behavior Support Techniques. Answer: *More effective in warning
phase
Managing the Environment
Prompting
Caring gesture
Hurdle help
Redirection and Distraction
Proximity
Directive statements