Alaska Airlines Training Study Guide With Complete Solutions
AFT - -tail, or rear of the aircraft
de-icing - -fluid sprayed on the exterior of
the aircraft in cold conditions to remove frost,
Alternate - -an airport other than the snow, and ice from the exterior surfaces of the
scheduled airport where the aircraft is to land. aircraft and prevent their reformation.
Base - -The station a flight attendant is Deplane - -the procedure in which
assigned to by seniority. customers leave the aircraft.
Captain - -The pilot in command of the ETA - -Estimated time of Arrival
aircraft and its crew members, sits in the left seat
in the flight deck.
ETD - -Estimated time of Departure
Catering - -Provides the food, beverages,
and service equipment for flights. Federal Aviation Administration (FAA) - -
This government agency serves the public in the
fields of aviation safety, airways, airports,
Code of Federal Regulations (CFR's) - -A development and information.
set of standards to which each airline must
conform. The regulations are required to be met,
and if violated, carry substantial fines and First Officer (FO) - -The pilot who is second
penalties to both the airline and the individual in command on a flight. Sits in the right seat in
crew member. the flight deck.
crew scheduling - -Responsible for Fleet Service - -This group is responsible
ensuring all flights are staffed with the correct for the supplies and condition of the airplane
number of flight attendants and flight deck crew cabin.
members.
Flight Deck - -The pilot's compartment
Customer Service Agents (CSA's) - -Sell containing all the controls and navigation
tickets, check in customers, board flights and equipment for flying the aircraft.
assist customers with other requests while on the
ground.
Flight Number - -A number assigned to a
flight which identifies the flight itinerary.
deadheading - -this is a term used for crew
members traveling on a flight as a non-working
crew member to position them for a flight that Galley - -The area on an aircraft used to
originates in another city. store and heat meals, and store other items used
in food and beverage services. it is the kitchen on
1/2
AFT - -tail, or rear of the aircraft
de-icing - -fluid sprayed on the exterior of
the aircraft in cold conditions to remove frost,
Alternate - -an airport other than the snow, and ice from the exterior surfaces of the
scheduled airport where the aircraft is to land. aircraft and prevent their reformation.
Base - -The station a flight attendant is Deplane - -the procedure in which
assigned to by seniority. customers leave the aircraft.
Captain - -The pilot in command of the ETA - -Estimated time of Arrival
aircraft and its crew members, sits in the left seat
in the flight deck.
ETD - -Estimated time of Departure
Catering - -Provides the food, beverages,
and service equipment for flights. Federal Aviation Administration (FAA) - -
This government agency serves the public in the
fields of aviation safety, airways, airports,
Code of Federal Regulations (CFR's) - -A development and information.
set of standards to which each airline must
conform. The regulations are required to be met,
and if violated, carry substantial fines and First Officer (FO) - -The pilot who is second
penalties to both the airline and the individual in command on a flight. Sits in the right seat in
crew member. the flight deck.
crew scheduling - -Responsible for Fleet Service - -This group is responsible
ensuring all flights are staffed with the correct for the supplies and condition of the airplane
number of flight attendants and flight deck crew cabin.
members.
Flight Deck - -The pilot's compartment
Customer Service Agents (CSA's) - -Sell containing all the controls and navigation
tickets, check in customers, board flights and equipment for flying the aircraft.
assist customers with other requests while on the
ground.
Flight Number - -A number assigned to a
flight which identifies the flight itinerary.
deadheading - -this is a term used for crew
members traveling on a flight as a non-working
crew member to position them for a flight that Galley - -The area on an aircraft used to
originates in another city. store and heat meals, and store other items used
in food and beverage services. it is the kitchen on
1/2
