BTE 450 Final Exam ACTUAL UPDATED
QUESTIONS AND CORRECT ANSWERS
One of the first steps in the system acquisition process is to - CORRECT
ANSWERS✅✅Establish a project steering committee and appoint project manager
What is NOT an advantage to contracting with an Application Service Provider (ASP) to host
an EMR? - CORRECT ANSWERS✅✅Customization
The phase of the system development life cycle where all alternatives are considered, a cost-
benefit analysis is done, a system is selected, and vendor negotiations are finalized is known
as: - CORRECT ANSWERS✅✅Design
The four phases of the system development life cycle in sequential order are: - CORRECT
ANSWERS✅✅Planning and analysis, design, implementation, support and evaluation
Once the project steering committee has been established, one of the first things it should is
to: - CORRECT ANSWERS✅✅Define project goals
What is the final step of the system acquisition process where expectations are outlined and
performance requirements are determined with the vendor? - CORRECT
ANSWERS✅✅Contract negotiations
The final summary report developed by the project steering committee should include
everything but? - CORRECT ANSWERS✅✅Project repository
What is an example of a research organization that produces market analysis reports listing
and describing vendors that provide EHR systems? - CORRECT ANSWERS✅✅KLAS
The system acquisition process consists of what two phases of the systems development life
cycle: - CORRECT ANSWERS✅✅Planning and Analysis, Design
, When conducting a cost-benefit analysis, the total cost of ownership should not include the
resources needed to implement and support the system but simply the capital costs. -
CORRECT ANSWERS✅✅False
One of the first activities necessary in implementing any new system is: - CORRECT
ANSWERS✅✅Workflow and process analysis
IT staff plays the most crucial role in what phase of system implementation? - CORRECT
ANSWERS✅✅Install system components
What are the fundamental activities that should occur during any system implementation? -
CORRECT ANSWERS✅✅All of the above (Organize implementation team and identify
project champion, Determine project scope and expectations, Establish and institute project
plan)
It is reasonable to expect that the hardware, software, and network will likely need to be
replaced in how many years as advances are made in technology? - CORRECT
ANSWERS✅✅3-10 years
Ensuring sufficient staff are on hand and setting up mechanisms for reporting and correcting
problems are all activities associated with which phase of the implementation plan? -
CORRECT ANSWERS✅✅Preparation for go-live date
Who would be the best person to serve as system champion for the implementation of a
CPOE system? - CORRECT ANSWERS✅✅A physician
What was NOT identified as one of the unintended consequences that implementation teams
should plan for and consider when implementing CPOE? - CORRECT
ANSWERS✅✅Patient dissatisfaction
The main concern with using the train the trainer approach is that - CORRECT
ANSWERS✅✅The trainer may leave the institution
The most ideal way to deliver technical support to users during the implementation phase is
by: - CORRECT ANSWERS✅✅Providing local support in-house
QUESTIONS AND CORRECT ANSWERS
One of the first steps in the system acquisition process is to - CORRECT
ANSWERS✅✅Establish a project steering committee and appoint project manager
What is NOT an advantage to contracting with an Application Service Provider (ASP) to host
an EMR? - CORRECT ANSWERS✅✅Customization
The phase of the system development life cycle where all alternatives are considered, a cost-
benefit analysis is done, a system is selected, and vendor negotiations are finalized is known
as: - CORRECT ANSWERS✅✅Design
The four phases of the system development life cycle in sequential order are: - CORRECT
ANSWERS✅✅Planning and analysis, design, implementation, support and evaluation
Once the project steering committee has been established, one of the first things it should is
to: - CORRECT ANSWERS✅✅Define project goals
What is the final step of the system acquisition process where expectations are outlined and
performance requirements are determined with the vendor? - CORRECT
ANSWERS✅✅Contract negotiations
The final summary report developed by the project steering committee should include
everything but? - CORRECT ANSWERS✅✅Project repository
What is an example of a research organization that produces market analysis reports listing
and describing vendors that provide EHR systems? - CORRECT ANSWERS✅✅KLAS
The system acquisition process consists of what two phases of the systems development life
cycle: - CORRECT ANSWERS✅✅Planning and Analysis, Design
, When conducting a cost-benefit analysis, the total cost of ownership should not include the
resources needed to implement and support the system but simply the capital costs. -
CORRECT ANSWERS✅✅False
One of the first activities necessary in implementing any new system is: - CORRECT
ANSWERS✅✅Workflow and process analysis
IT staff plays the most crucial role in what phase of system implementation? - CORRECT
ANSWERS✅✅Install system components
What are the fundamental activities that should occur during any system implementation? -
CORRECT ANSWERS✅✅All of the above (Organize implementation team and identify
project champion, Determine project scope and expectations, Establish and institute project
plan)
It is reasonable to expect that the hardware, software, and network will likely need to be
replaced in how many years as advances are made in technology? - CORRECT
ANSWERS✅✅3-10 years
Ensuring sufficient staff are on hand and setting up mechanisms for reporting and correcting
problems are all activities associated with which phase of the implementation plan? -
CORRECT ANSWERS✅✅Preparation for go-live date
Who would be the best person to serve as system champion for the implementation of a
CPOE system? - CORRECT ANSWERS✅✅A physician
What was NOT identified as one of the unintended consequences that implementation teams
should plan for and consider when implementing CPOE? - CORRECT
ANSWERS✅✅Patient dissatisfaction
The main concern with using the train the trainer approach is that - CORRECT
ANSWERS✅✅The trainer may leave the institution
The most ideal way to deliver technical support to users during the implementation phase is
by: - CORRECT ANSWERS✅✅Providing local support in-house
