QUESTIONS WITH CORRECT ANSWERS
GRADED A+
◉ Personnel serving in combination departments can generally be
divided into: Answer: paid or volunteer responders.
◉ Professionalism in career, paid-on-call, and volunteer
departments refers to: Answer: a level of personnel competence or
expertise, behavior, and appearance.
◉ Mutual aid agreements require fire and emergency services
personnel to: Answer: work with other organizations and other
governmental jurisdictions.
◉ "Line" and "staff" are organizational terms that separate fire
personnel into: Answer: two distinct groups that primarily deliver
services to either internal or external customers.
◉ Fire organizations with scalar structures have a defined chain of
command in which: Answer: information is directed from the top of
the organization downwards.
,◉ Fire services organizations often respond to an incident along
with: Answer: other public and private entities.
◉ Authority refers to the legal ability of an individual to: Answer:
make and implement decisions for which the individual is held
accountable.
◉ When supervising a single company, a company officer should
optimally have three to seven subordinates in their: Answer: span of
control.
◉ The primary means of categorizing public fire and emergency
services organizations is by the: Answer: jurisdiction the
organization serves.
◉ The purpose of unity of command is to ensure unity of effort
under: Answer: one responsible commander for every objective.
◉ Approximately 70 percent of fire and emergency services
personnel are: Answer: volunteers
◉ An effective unit works together towards a(an): Answer: specific
objective.
,◉ Company officers usually supervise a department's: Answer:
smallest subdivision.
◉ Which leadership style requires followers to participate in the
process and be held accountable for the tasks delegated to them?
Answer: Democratic
◉ Managing is the process of controlling or directing available
resources for the purpose of: Answer: achieving a goal or objective
through the use of authority or persuasion.
◉ What level of input do followers have in the decision-making
process in an organization utilizing an autocratic leadership style?
Answer: Followers have little to no input in decision making
◉ What is a possible consequence of inconsistently fulfilling
supervisory duties as a company officer? Answer: Undermined
authority
◉ Why is it essential for Level I Company Officers to fully
understand the theories and methods used in management?
Answer: A Level I Company Officer may be required to manage
multi-company incidents before the arrival of a Level II Fire Officer.
, ◉ Learning to recognize and label your emotions quickly, and
practicing how to behave when certain emotions arise, will allow
you to choose: Answer: how to behave rather than being emotionally
reactive.
◉ Company officers are considered supervisors because they are
responsible for the: Answer: activities of one or more subordinate
employees.
◉ In nonemergency operations and daily work activities, it is
essential for a company officer to use leadership to: Answer: use
resources efficiently.
◉ What can a company officer do to ensure personnel, regardless of
cultural or communication barriers, receive fair and equal
treatment? Answer: Make modifications to how training is
conducted and communicated so all students fully comprehend the
concepts being taught
◉ A company officer's first step in developing leadership skills is to:
Answer: study successful leaders and develop their own list of
leadership qualities.
◉ The three priority levels into which first-line supervisors should
categorize activities are: Answer: emergency response, preparation
for emergency response, and organizational duties.