SSDA EXAM USPS 421 STUDY GUIDE
Questions & Answers
1. Anonymous Mail
Answer Any mailpiece that bears ONLY stamps as postage, weighs more than 13
ounces and was NOT accepted by employee at retail service counter
2. Identifiable Mail
Answer Bears electronic postage such as Postage Validation Imprints or PVI, meter
strips, PC Postage, Click-N-Ship or eStamps, and Self-Kiosk postage, Permit Imprints, or
Aviation Security Clearance Stamps or AVSEC
3. Domestic Mail
Answer Items sent within the United States, it's territories and possessions, includes
Army post oflces or APOs, Fleet post oflces or FPOs, and United Nations
4. First-Class Mail
Answer Weighs 13 ounces or less; consists of personal and business
correspondence, bills, documents, and small packages
5. Periodicals
Answer Authorized publications such as magazines, newspapers, primary purpose for
transmitting information
,6. Standard Mail
Answer Used to send printed matter, flyers, advertising, newsletters, catalogs and sma
packages
7. Priority Mail Express
Answer Guaranteed overnight delivery to most destinations 365 days a year,
Sunday and holiday delivery is available to many destination for additional fee; otters
tracking, proof of delivery, insurance up to
$100 at no cost, money back guarantee on time delivery; and can have additional insurance,
return receipt, and Collect on Delivery
8. Priority Mail
Answer Otters expedited 1, 2, and 3 day service to most domestic destinations
and has up to $50 insurance
9. Parcel Select
Answer Ground delivery services for parcels, entered in bulk including those entered at
destination facilities
10. 24 hour clock
Answer End-to-end process to ensure mail is collected, distributed, and delivered
11. Domestic Mail Manual or DMM
Answer Sets forth policies, regulations and procedures governing domestic mail
services
,12. International Mail Manual or IMM
Answer Sets forth the policies, regulations, and procedures governing
international Mail services
13. Administrative Support Manual or ASM
Answer Contains policies and procedures for administrative and support
functions within the postal service
14. postal operations manual or POM
Answer Sets forth the policies and procedures that govern operational functions
of field organizations within the postal services
15. Employee and Labor Relations Manual or ELM
Answer Sets forth the personnel policies and regulations governing
employment within the postal service
16. Handbook F-101, Fields Accounting Procedures
Answer Otters standardized procedures for key field accounting activities
17. Publication 2, Packaging for Mailing
Answer Supplements the standards outlined in the DMM, PUB 2 provides
mailers and postal personnel with information on how to properly package items for
mailing
, 18. Publication 28, Postal Addressing Standards
Answer Provides guidance on the proper way to address a mailpiece
19. Publication 52, Hazardous, Restricted, and Perishable Mail
Answer Provides important infor- mation to help mailers and Postal service
employees determine what may be mailed back and how certain items must be packaged to
keep the mail safe
20. Declared HAZMAT
Answer Mail is properly packaged, marked, and declared by the mailer and which is
properly accepted by the postal service with DMM and publication 52
21. undeclared HAZMAT
Answer Any parcel suspected of containing acceptance or prohibited HAZMAT
which is not properly packaged, labeled, or identified as described in the DMM and
publication 52
22. Oversized price
Answer Measures over 108 inches but not more than 130 inches in combined length
and girth and applies to standard post
23. Balloon Price
Answer Applies to standard post parcels and priority mail addressed for delivery zone
1-4 only
Questions & Answers
1. Anonymous Mail
Answer Any mailpiece that bears ONLY stamps as postage, weighs more than 13
ounces and was NOT accepted by employee at retail service counter
2. Identifiable Mail
Answer Bears electronic postage such as Postage Validation Imprints or PVI, meter
strips, PC Postage, Click-N-Ship or eStamps, and Self-Kiosk postage, Permit Imprints, or
Aviation Security Clearance Stamps or AVSEC
3. Domestic Mail
Answer Items sent within the United States, it's territories and possessions, includes
Army post oflces or APOs, Fleet post oflces or FPOs, and United Nations
4. First-Class Mail
Answer Weighs 13 ounces or less; consists of personal and business
correspondence, bills, documents, and small packages
5. Periodicals
Answer Authorized publications such as magazines, newspapers, primary purpose for
transmitting information
,6. Standard Mail
Answer Used to send printed matter, flyers, advertising, newsletters, catalogs and sma
packages
7. Priority Mail Express
Answer Guaranteed overnight delivery to most destinations 365 days a year,
Sunday and holiday delivery is available to many destination for additional fee; otters
tracking, proof of delivery, insurance up to
$100 at no cost, money back guarantee on time delivery; and can have additional insurance,
return receipt, and Collect on Delivery
8. Priority Mail
Answer Otters expedited 1, 2, and 3 day service to most domestic destinations
and has up to $50 insurance
9. Parcel Select
Answer Ground delivery services for parcels, entered in bulk including those entered at
destination facilities
10. 24 hour clock
Answer End-to-end process to ensure mail is collected, distributed, and delivered
11. Domestic Mail Manual or DMM
Answer Sets forth policies, regulations and procedures governing domestic mail
services
,12. International Mail Manual or IMM
Answer Sets forth the policies, regulations, and procedures governing
international Mail services
13. Administrative Support Manual or ASM
Answer Contains policies and procedures for administrative and support
functions within the postal service
14. postal operations manual or POM
Answer Sets forth the policies and procedures that govern operational functions
of field organizations within the postal services
15. Employee and Labor Relations Manual or ELM
Answer Sets forth the personnel policies and regulations governing
employment within the postal service
16. Handbook F-101, Fields Accounting Procedures
Answer Otters standardized procedures for key field accounting activities
17. Publication 2, Packaging for Mailing
Answer Supplements the standards outlined in the DMM, PUB 2 provides
mailers and postal personnel with information on how to properly package items for
mailing
, 18. Publication 28, Postal Addressing Standards
Answer Provides guidance on the proper way to address a mailpiece
19. Publication 52, Hazardous, Restricted, and Perishable Mail
Answer Provides important infor- mation to help mailers and Postal service
employees determine what may be mailed back and how certain items must be packaged to
keep the mail safe
20. Declared HAZMAT
Answer Mail is properly packaged, marked, and declared by the mailer and which is
properly accepted by the postal service with DMM and publication 52
21. undeclared HAZMAT
Answer Any parcel suspected of containing acceptance or prohibited HAZMAT
which is not properly packaged, labeled, or identified as described in the DMM and
publication 52
22. Oversized price
Answer Measures over 108 inches but not more than 130 inches in combined length
and girth and applies to standard post
23. Balloon Price
Answer Applies to standard post parcels and priority mail addressed for delivery zone
1-4 only
