IAHSS Basic Test Exam Questions and
Answers Latest
Question 1
Which is not a category of a missing patient?
Correct Answer
Patient that has completed treatment is discharged, and has left the facility.
Question 2
In which way is a security officer likely to interact with a patient?
Correct Answer
All of the above (picking up or retaining a patients valuables, investigating lost or
stolen property, helping resolve domestic disputes occurring at the facility)
Question 3
Security uses senior management's endorsement to build what kind of program?
Correct Answer
Strong and effective
Question 4
Which of the following is NOT a reason organizations should use teams? (begin
chapter 5)
Correct Answer
Forming a team ensures the team will be successful.
Question 5
The L.A.S.T. technique in managing complaints requires security professionals to...
Correct Answer
Listen, Apologize, Solve, Thank
Page 1 of 11
, Question 6
Which of the following are the three key elements of a good patrol?
Correct Answer
Observation, perception, and memory
Question 7
Which type of patrol covers all areas equally with high visibility?
Correct Answer
Routine
Question 8
To be successful, teams need which of the following?
Correct Answer
All of the above (access to resources, access to people in the know, clearly defined
purposes and goals)
Question 9
Security officers must interact in a professional manner with which group of people?
(begin chapter 7)
Correct Answer
Everyone who comes in the door
Question 10
During a contact, what is the general recommended distance between you and the
individual?
Correct Answer
4 to 6 feet
Page 2 of 11
Answers Latest
Question 1
Which is not a category of a missing patient?
Correct Answer
Patient that has completed treatment is discharged, and has left the facility.
Question 2
In which way is a security officer likely to interact with a patient?
Correct Answer
All of the above (picking up or retaining a patients valuables, investigating lost or
stolen property, helping resolve domestic disputes occurring at the facility)
Question 3
Security uses senior management's endorsement to build what kind of program?
Correct Answer
Strong and effective
Question 4
Which of the following is NOT a reason organizations should use teams? (begin
chapter 5)
Correct Answer
Forming a team ensures the team will be successful.
Question 5
The L.A.S.T. technique in managing complaints requires security professionals to...
Correct Answer
Listen, Apologize, Solve, Thank
Page 1 of 11
, Question 6
Which of the following are the three key elements of a good patrol?
Correct Answer
Observation, perception, and memory
Question 7
Which type of patrol covers all areas equally with high visibility?
Correct Answer
Routine
Question 8
To be successful, teams need which of the following?
Correct Answer
All of the above (access to resources, access to people in the know, clearly defined
purposes and goals)
Question 9
Security officers must interact in a professional manner with which group of people?
(begin chapter 7)
Correct Answer
Everyone who comes in the door
Question 10
During a contact, what is the general recommended distance between you and the
individual?
Correct Answer
4 to 6 feet
Page 2 of 11