ONTARIO SMART SERVE QUESTIONS AND ANSWERS 2025
The government of Canada issues licenses for the sale and service of alcohol in Ontario- T or F -
(ANSWER)False- The Alcohol and Gaming Commission of Ontario (AGCO), which is an arm's length
agency of the Ontario Government, issues licences for the sale and service of alcohol in Ontario. The
AGCO can also suspend or revoke a licence.
what is the minimum age for someone to serve or sell alcohol? - (ANSWER)18
You could be held civilly and/or criminally liable if you serve too much alcohol to a customer- T or F -
(ANSWER)True. The Liquor Licence Act (LLA) is legislation that outlines the laws and regulations affecting
the sale and service of alcohol in Ontario. This includes ensuring that you never serve a customer to the
point of intoxication. Not complying with the laws and regulations, could result in you being held civilly
and/or criminally liable.
After an intoxicated customer has left your establishment, you are no longer liable for him or her- T or F
- (ANSWER)False. Your liability does not end when the customer leaves. If you have served a customer
to the point of intoxication, you are liable for them until they are sober again.
Drinking coffee will help a person who is intoxicated sober up faster - T or F - (ANSWER)False. Drinking
coffee, water or eating food will not help someone sober up faster. Once alcohol has been absorbed by
the body and moves into the bloodstream, only time will help.
An 8 ounce of beer is equal to an 8 ounce of wine- T or F - (ANSWER)False. There are big differences in
the alcohol content found in beer, wine, and spirits.
You can refuse the sale of alcohol to any customer even if they produce a valid I.D. - T or F -
(ANSWER)True. It is your legal obligation to refuse the sale of alcohol to anyone if you have reason to
believe he/she is intoxicated and/or you suspect they may be purchasing alcohol for an underage
person.
A customer can show identification without a photo to prove they are age 19 or older- T or F -
(ANSWER)False. A valid I.D. is one that is issued by the government and must include a person's
photograph and date of birth.
, ONTARIO SMART SERVE QUESTIONS AND ANSWERS 2025
If an intoxicated customer arrives at your establishment, you should not let them in. - T or F -
(ANSWER)True. You cannot allow an intoxicated customer to enter or remain on the premises of a
licensed establishment.
On average, the body can metabolize approximately 2 standard drinks in one hour.- T or F -
(ANSWER)False. On average, the body can metabolize approximately 1 standard drink per hour.
When does alcohol begin to move through the stomach, intestines, and into the bloodstream? -
(ANSWER)Even as the first drink is being consumed
Since alcohol is a ___________ it ________ down the central nervous system and impacts how a person
thinks, acts, and moves. - (ANSWER)depressant, slows
What is BAC? - (ANSWER)BAC is the amount of alcohol measured in milligrams, found in 100 millilitres of
blood. For example, a person with 50 mg of alcohol per 100mL of blood has a BAC of 0.05 (50 mg divided
by 100 mL).
How does the body sober up? - (ANSWER)Approximately 90% of the alcohol content will be slowly
eliminated from the bloodstream. How does the body do this? It has an efficient system that uses
chemicals in the liver to break down (metabolize) the alcohol so that it can be eliminated from the body
at an average rate of one drink per hour. The remaining 10% will be eliminated through a person's
breath, sweat, and urine.
what are the main two factors that affect BAC levels? - (ANSWER)the amount of alcohol consumed and
the time it takes to consume it
How many ounces of alcohol are in a standard drink? - (ANSWER)0.6 ounces, 17 mL
Alcohol percentages of beer - (ANSWER)4.5%, 5% and 9%
Alcohol percentages of Wine - (ANSWER)6-15%
The government of Canada issues licenses for the sale and service of alcohol in Ontario- T or F -
(ANSWER)False- The Alcohol and Gaming Commission of Ontario (AGCO), which is an arm's length
agency of the Ontario Government, issues licences for the sale and service of alcohol in Ontario. The
AGCO can also suspend or revoke a licence.
what is the minimum age for someone to serve or sell alcohol? - (ANSWER)18
You could be held civilly and/or criminally liable if you serve too much alcohol to a customer- T or F -
(ANSWER)True. The Liquor Licence Act (LLA) is legislation that outlines the laws and regulations affecting
the sale and service of alcohol in Ontario. This includes ensuring that you never serve a customer to the
point of intoxication. Not complying with the laws and regulations, could result in you being held civilly
and/or criminally liable.
After an intoxicated customer has left your establishment, you are no longer liable for him or her- T or F
- (ANSWER)False. Your liability does not end when the customer leaves. If you have served a customer
to the point of intoxication, you are liable for them until they are sober again.
Drinking coffee will help a person who is intoxicated sober up faster - T or F - (ANSWER)False. Drinking
coffee, water or eating food will not help someone sober up faster. Once alcohol has been absorbed by
the body and moves into the bloodstream, only time will help.
An 8 ounce of beer is equal to an 8 ounce of wine- T or F - (ANSWER)False. There are big differences in
the alcohol content found in beer, wine, and spirits.
You can refuse the sale of alcohol to any customer even if they produce a valid I.D. - T or F -
(ANSWER)True. It is your legal obligation to refuse the sale of alcohol to anyone if you have reason to
believe he/she is intoxicated and/or you suspect they may be purchasing alcohol for an underage
person.
A customer can show identification without a photo to prove they are age 19 or older- T or F -
(ANSWER)False. A valid I.D. is one that is issued by the government and must include a person's
photograph and date of birth.
, ONTARIO SMART SERVE QUESTIONS AND ANSWERS 2025
If an intoxicated customer arrives at your establishment, you should not let them in. - T or F -
(ANSWER)True. You cannot allow an intoxicated customer to enter or remain on the premises of a
licensed establishment.
On average, the body can metabolize approximately 2 standard drinks in one hour.- T or F -
(ANSWER)False. On average, the body can metabolize approximately 1 standard drink per hour.
When does alcohol begin to move through the stomach, intestines, and into the bloodstream? -
(ANSWER)Even as the first drink is being consumed
Since alcohol is a ___________ it ________ down the central nervous system and impacts how a person
thinks, acts, and moves. - (ANSWER)depressant, slows
What is BAC? - (ANSWER)BAC is the amount of alcohol measured in milligrams, found in 100 millilitres of
blood. For example, a person with 50 mg of alcohol per 100mL of blood has a BAC of 0.05 (50 mg divided
by 100 mL).
How does the body sober up? - (ANSWER)Approximately 90% of the alcohol content will be slowly
eliminated from the bloodstream. How does the body do this? It has an efficient system that uses
chemicals in the liver to break down (metabolize) the alcohol so that it can be eliminated from the body
at an average rate of one drink per hour. The remaining 10% will be eliminated through a person's
breath, sweat, and urine.
what are the main two factors that affect BAC levels? - (ANSWER)the amount of alcohol consumed and
the time it takes to consume it
How many ounces of alcohol are in a standard drink? - (ANSWER)0.6 ounces, 17 mL
Alcohol percentages of beer - (ANSWER)4.5%, 5% and 9%
Alcohol percentages of Wine - (ANSWER)6-15%
