WGU- D072 FUNDAMENTALS FOR
SUCCES IN BUSINESS EXAM
QUESTIONS & COMPLETE CORRECT
ANSWERS
Ethics - correct answer ✔✔Principles that serve as a compass about how to behave
Legal - correct answer ✔✔An act that is in compliance with the law of the land
Legal-ethical - correct answer ✔✔when the law and personal or organizational ethics are in
accordance with each other
Legal-unethical - correct answer ✔✔A dilemma in which established laws are not in accordance
with ethics
Illegal-ethical - correct answer ✔✔Dilemma in which the ethical choice would be in violation of
established laws
Values - correct answer ✔✔Stable life goals people have that reflect what is most important to
them
Morals - correct answer ✔✔Rules that individuals develop based on cultural norms and beliefs
Organizational Ethics - correct answer ✔✔Rules, Principles, and Standards for deciding what is
right and wrong in business
,List four main levels of Ethical issues - correct answer ✔✔Societal issues (concerns issues
regarding the world like world hunger)
Stakeholder issues ( How policies affect their customer's employees suppliers and people within
the community)
Internal policy issues (concerns fairness in management, pay, and employee participation)
Personal issues (how people treat each other within the company gossip)
How does a company's ethical behavior impact organizational outcomes? - correct answer
✔✔will help them retain talented employees, keep their customer base and make it grow as
well as retain their capital
How does a company's unethical behavior impact organizational outcomes? - correct answer
✔✔can result in high employee turnover, losing costumer base, and cant lead to investor
mistrust
Speaking the truth, respecting my elders, and never purposely hurting someone are examples of
_________ ethics.
(A) Personal (B) Professional - correct answer ✔✔personal
Offering paid services on your time off to a company customer is an example of a
_____________? - correct answer ✔✔conflict of Interest
__________ reflects beliefs about what is right and what is wrong. - correct answer ✔✔Ethics
Being punctual, refraining from gossip, and having good time management are examples of
_________ ethics. - correct answer ✔✔Professional
__________ are the principles that are counted as most important to the individual. - correct
answer ✔✔Values
, _______ are sets of rules that individuals develop based on cultural norms and beliefs. - correct
answer ✔✔Morals
Where do an organization's ethics tend to start? - correct answer ✔✔They start at the top and
trickle down
CSR (Corporate Social Responsibility) - correct answer ✔✔Philosophy where a company
voluntarily participates in actions that will benefit society
How is a company's CSR approach shaped? - correct answer ✔✔depends on the resources,
available assets and corporate culture as well as the senior management and owners personal
beliefs
Who is considered a company stakeholder? - correct answer ✔✔All of those who have an effect
or can be affected by the decisions the company takes (ex: unions, suppliers,consumers,
governments etc.)
What is the aim of CSR? - correct answer ✔✔To increase long term profit and maintain
stakeholder trust by having high ethical standards
What is the purpose of WTO/ World Trade Organization ? - correct answer ✔✔To enforce
common trade regulations and encourage ethical behavior among members
Code of ethics - correct answer ✔✔a public guide of a companies values and their obligations to
their stake holders
What is included in a company's code of ethics? - correct answer ✔✔An explanation on how the
company will plan to implement those values and visions as well as a guide for employees on
how to ethically achieve them
SUCCES IN BUSINESS EXAM
QUESTIONS & COMPLETE CORRECT
ANSWERS
Ethics - correct answer ✔✔Principles that serve as a compass about how to behave
Legal - correct answer ✔✔An act that is in compliance with the law of the land
Legal-ethical - correct answer ✔✔when the law and personal or organizational ethics are in
accordance with each other
Legal-unethical - correct answer ✔✔A dilemma in which established laws are not in accordance
with ethics
Illegal-ethical - correct answer ✔✔Dilemma in which the ethical choice would be in violation of
established laws
Values - correct answer ✔✔Stable life goals people have that reflect what is most important to
them
Morals - correct answer ✔✔Rules that individuals develop based on cultural norms and beliefs
Organizational Ethics - correct answer ✔✔Rules, Principles, and Standards for deciding what is
right and wrong in business
,List four main levels of Ethical issues - correct answer ✔✔Societal issues (concerns issues
regarding the world like world hunger)
Stakeholder issues ( How policies affect their customer's employees suppliers and people within
the community)
Internal policy issues (concerns fairness in management, pay, and employee participation)
Personal issues (how people treat each other within the company gossip)
How does a company's ethical behavior impact organizational outcomes? - correct answer
✔✔will help them retain talented employees, keep their customer base and make it grow as
well as retain their capital
How does a company's unethical behavior impact organizational outcomes? - correct answer
✔✔can result in high employee turnover, losing costumer base, and cant lead to investor
mistrust
Speaking the truth, respecting my elders, and never purposely hurting someone are examples of
_________ ethics.
(A) Personal (B) Professional - correct answer ✔✔personal
Offering paid services on your time off to a company customer is an example of a
_____________? - correct answer ✔✔conflict of Interest
__________ reflects beliefs about what is right and what is wrong. - correct answer ✔✔Ethics
Being punctual, refraining from gossip, and having good time management are examples of
_________ ethics. - correct answer ✔✔Professional
__________ are the principles that are counted as most important to the individual. - correct
answer ✔✔Values
, _______ are sets of rules that individuals develop based on cultural norms and beliefs. - correct
answer ✔✔Morals
Where do an organization's ethics tend to start? - correct answer ✔✔They start at the top and
trickle down
CSR (Corporate Social Responsibility) - correct answer ✔✔Philosophy where a company
voluntarily participates in actions that will benefit society
How is a company's CSR approach shaped? - correct answer ✔✔depends on the resources,
available assets and corporate culture as well as the senior management and owners personal
beliefs
Who is considered a company stakeholder? - correct answer ✔✔All of those who have an effect
or can be affected by the decisions the company takes (ex: unions, suppliers,consumers,
governments etc.)
What is the aim of CSR? - correct answer ✔✔To increase long term profit and maintain
stakeholder trust by having high ethical standards
What is the purpose of WTO/ World Trade Organization ? - correct answer ✔✔To enforce
common trade regulations and encourage ethical behavior among members
Code of ethics - correct answer ✔✔a public guide of a companies values and their obligations to
their stake holders
What is included in a company's code of ethics? - correct answer ✔✔An explanation on how the
company will plan to implement those values and visions as well as a guide for employees on
how to ethically achieve them
