SUCCESS IN BUSINESS - D072 EXAM
& VERIFIED COMPLETE SOLUTIONS
LATEST UPDATE
Personal Ethics - correct answer ✔✔refers to the ethics a person identifies with, which guides
how they interact with others daily.
Organizational ethics - correct answer ✔✔focuses on rules, principles and standards in respect
to the business' activities
Identify how ethics impact outcomes in organizations - correct answer ✔✔· Organizations
tainted by questionable ethics suffer by a decline in their consumer base, increase employee
turnover, and mistrust from their investor's.
· Setting an unrealistic goal can lead to the compromise of ethics and standards.
Example of personal ethics - correct answer ✔✔Speaking the truth, respecting elders, and
never purposely hurt others.
Example of professional ethics. - correct answer ✔✔Being punctual, refraining from gossip, and
having good time management
Provide an example of when personal and professional ethics may conflict - correct answer
✔✔Under the 'Code of Conduct,' police officers are obligated to enforce and uphold the law
even if they don't agree with it.
, What are the 4 main ethical issues and their roles within organizations - correct answer
✔✔Societal, Stakeholder Issues, Internal Issues, Personal Issues
Societal Issues - correct answer ✔✔Relates to society and getting involve in societal issues out
of care and concern.
Stakeholder Issues - correct answer ✔✔Anyone affected by the company's actions (consumers,
employees, suppliers, and people within the community).
Internal issues - correct answer ✔✔Relates to relationship between organization and its
employees (fairness in management, pay, and employee participation).
Personal Issues - correct answer ✔✔Deals with how employees treat each other (gossiping,
taking credit for someone else's work).
What are some benefits to an organization that practices high ethics? - correct answer
✔✔benefit from the trust of their stakeholders and has a competitive advantage in the
marketplace.
Define Corporate Social Responsibility (CSR). - correct answer ✔✔when an organization
voluntarily engages in issues that are affecting the environment, community or society at large.
What is the importance of CSR in the organization and in the community? - correct answer ✔✔·
It's beneficial to both the organization and its stakeholders. It creates long-term profits and
shareholder's trust for the organization.
· Attract consumers who share the same values.
· Increases organization's brand image (awareness) /creates a better image
· Creates an advantage over competitors.