MKT 3413 EXAM 2 QUESTIONS AND
CORRECT ANSWERS VERIFIED
2025/2026.
Interviews conducted by Procter & Gamble on Olay Beauty Bar, where the respondents actually
washed their hands and face with the bar in a test area before responding to a survey falls
under which of the following categories?
A) traditional telephone interviews
B) computer-assisted telephone interviewing
C) personal in-home interviews
D) mall-intercept personal interviews
E) mail interviews - ANS D.
A structured questionnaire is given to a sample of a population and is designed to elicit specific
information from respondents when using the ________.
A) focus group method
B) exploratory method
C) survey method
D) sampling method
E) motivation elicitation technique - ANS C.
According to the text, which of the following types of questions does NOT apply to survey
research?
A) questions regarding behavior
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,B) questions regarding attitudes
C) questions regarding lifestyle characteristics
D) questions regarding observational research
E) questions regarding motivations - ANS D.
Which of the following is NOT an advantage of using the survey method?
A) ease of use
B) reliability
C) cost
D) validity
E) All are advantages. - ANS A.
Use of a formal questionnaire that presents questions in a prearranged order is called
________.
A) exploratory data collection
B) structured data collection
C) randomized data collection
D) hypothetical data collection
E) pre-arranged data collection - ANS B.
Which of the following is NOT recognized as a classification for the various methods of collecting
survey data?
A) telephone interview
B) mail interview
C) observational interview
D) electronic interview
E) personal interview - ANS C.
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,The method of interviewing that is one of the most popular in the United States for collecting
survey data is the ________.
A) Internet interview
B) mail interview
C) telephone interview
D) mall intercept interview
E) in-home personal interview - ANS A.
Which of the following methods of collecting survey data is the least popular in the United
States?
A) telephone interview
B) mail interview
C) observational interview
D) electronic interview
E) personal interview - ANS B.
Which of the following statements is NOT correct about computer-assisted telephone
interviewing (CATI)?
A) The computer checks the responses for appropriateness and consistency.
B) Interviewing time is reduced, data quality is enhanced, and the laborious steps in the data-
collection process, coding questionnaires and entering the data into the computer, are
eliminated.
C) The CATI software cannot perform skip patterns.
D) Interim and update reports on data collection or results can be provided almost
instantaneously. - ANS C.
A list of the disadvantages of telephone interviewing would include which of the following?
A) Questioning is restricted to the spoken word.
B) Interviewers cannot use physical stimuli such as visual illustrations or product
demonstrations.
C) Personal rapport and commitment are difficult to establish.
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, D) Respondents are less tolerant of lengthy interviews.
E) all of the above - ANS E.
________ is the ability of the survey mode to reach the units specified in the sample effectively
and efficiently.
A) Social desirability
B) Interviewer bias
C) Nonresponse bias
D) Efficiency effect
E) Sample control - ANS E.
The percentage of the total attempted interviews that are completed is referred to as ________.
A) sample control
B) response rate
C) social desirability
D) interviewer bias
E) cooperation rate - ANS B.
Which of the following is NOT a category of personal interviewing methods?
A) mail panel
B) in-home
C) mall intercept
D) computer-assisted
E) All of the above are categories of personal interviewing. - ANS A.
All of the following are examples of advantages of using in-home interviewing to collect
research data EXCEPT that ________.
A) it enables the interviewer to provide clarifications to the respondent, allowing for complex
questions
4 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
CORRECT ANSWERS VERIFIED
2025/2026.
Interviews conducted by Procter & Gamble on Olay Beauty Bar, where the respondents actually
washed their hands and face with the bar in a test area before responding to a survey falls
under which of the following categories?
A) traditional telephone interviews
B) computer-assisted telephone interviewing
C) personal in-home interviews
D) mall-intercept personal interviews
E) mail interviews - ANS D.
A structured questionnaire is given to a sample of a population and is designed to elicit specific
information from respondents when using the ________.
A) focus group method
B) exploratory method
C) survey method
D) sampling method
E) motivation elicitation technique - ANS C.
According to the text, which of the following types of questions does NOT apply to survey
research?
A) questions regarding behavior
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,B) questions regarding attitudes
C) questions regarding lifestyle characteristics
D) questions regarding observational research
E) questions regarding motivations - ANS D.
Which of the following is NOT an advantage of using the survey method?
A) ease of use
B) reliability
C) cost
D) validity
E) All are advantages. - ANS A.
Use of a formal questionnaire that presents questions in a prearranged order is called
________.
A) exploratory data collection
B) structured data collection
C) randomized data collection
D) hypothetical data collection
E) pre-arranged data collection - ANS B.
Which of the following is NOT recognized as a classification for the various methods of collecting
survey data?
A) telephone interview
B) mail interview
C) observational interview
D) electronic interview
E) personal interview - ANS C.
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,The method of interviewing that is one of the most popular in the United States for collecting
survey data is the ________.
A) Internet interview
B) mail interview
C) telephone interview
D) mall intercept interview
E) in-home personal interview - ANS A.
Which of the following methods of collecting survey data is the least popular in the United
States?
A) telephone interview
B) mail interview
C) observational interview
D) electronic interview
E) personal interview - ANS B.
Which of the following statements is NOT correct about computer-assisted telephone
interviewing (CATI)?
A) The computer checks the responses for appropriateness and consistency.
B) Interviewing time is reduced, data quality is enhanced, and the laborious steps in the data-
collection process, coding questionnaires and entering the data into the computer, are
eliminated.
C) The CATI software cannot perform skip patterns.
D) Interim and update reports on data collection or results can be provided almost
instantaneously. - ANS C.
A list of the disadvantages of telephone interviewing would include which of the following?
A) Questioning is restricted to the spoken word.
B) Interviewers cannot use physical stimuli such as visual illustrations or product
demonstrations.
C) Personal rapport and commitment are difficult to establish.
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, D) Respondents are less tolerant of lengthy interviews.
E) all of the above - ANS E.
________ is the ability of the survey mode to reach the units specified in the sample effectively
and efficiently.
A) Social desirability
B) Interviewer bias
C) Nonresponse bias
D) Efficiency effect
E) Sample control - ANS E.
The percentage of the total attempted interviews that are completed is referred to as ________.
A) sample control
B) response rate
C) social desirability
D) interviewer bias
E) cooperation rate - ANS B.
Which of the following is NOT a category of personal interviewing methods?
A) mail panel
B) in-home
C) mall intercept
D) computer-assisted
E) All of the above are categories of personal interviewing. - ANS A.
All of the following are examples of advantages of using in-home interviewing to collect
research data EXCEPT that ________.
A) it enables the interviewer to provide clarifications to the respondent, allowing for complex
questions
4 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
