Technician EXAM STUDY GUIDE 2026 COMPLETE
QUESTIONS WITH CORRECT DETAILED ANSWERS ||
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<RECENT VERSION>
1. What document dictates the Standards for the Water Damage Restoration
Industry? - ANSWER ✔ ANSI/IICRC S-500 Water Damage Standards
2. What needs to be signed before restoration begins? - ANSWER ✔ Work
authorization
3. Why do we extract water from carpet multiple times? - ANSWER ✔ To
reduce drying times
4. After the water is extracted, what dictates the rate of drying? - ANSWER ✔
Evaporation
5. What should we do if we find pre-existing damage? - ANSWER ✔ Take
pictures, document, advise parties
6. What tools are necessary to disengage the carpet? - ANSWER ✔ Knee
kicker & awl
7. What is delamination? - ANSWER ✔ Separation of the primary and
secondary backing
,8. What can cause delamination? - ANSWER ✔ Improper handling and
stretching
9. What should we do if we discover significant Delamination on our project? -
ANSWER ✔ Document and report
10.Is it OK to cut carpet seems? - ANSWER ✔ Only as a last resort
11.What is the purpose of the skin on carpet cushion? - ANSWER ✔ Ease of
installation
12.The most critical course of action in restorative drying is to _________
________ and begin ______________ as soon as possible. - ANSWER ✔
Respond quickly, mitigation
13.All restorers should follow the standard of carte for the water restoration
profession developed by the restoration industry entitled the IICRC
____________ - ANSWER ✔ S500
14.The goal of the restoration process is to transform an abnormally wet,
potentially damaged structure into an environment that can be reoccupied, of
equal or better appearance and cleanliness than before the intrusion occurred
and to do so in the most ____________ and ____________ means possible.
- ANSWER ✔ economical; efficient
15.affected materials are evaluated against three criteria to determine if they
should be restored or replaced. The three criteria are: - ANSWER ✔
Contamination, Damage, Replacement Cost
,16.All materials that are determined restorable are inspected further, and the
amount of moisture absorbed by the material is ___________ and
______________. - ANSWER ✔ measured; documented
17.Drying process is noted during daily monitoring visits. The restorer asks "Is
it drying?" while comparing two sets of data. The first and the second sets of
data, recorded on a monitoring report, reflect the impact of the drying erffort
on the affected materials over a ______________ period. - ANSWER ✔ 24
hour
18.if materials are not drying the restorer must re-evaluate the equipment,
systems and processes. The current system is not working. The restorer must
re-evaluate the equipment, systems and processes and _____________ his or
her approach. - ANSWER ✔ refine
19.Throughout the process materials will return to return to normal moisture
levels. The restorer must constantly ask "Is it done?" during the monitoring
process. This means the restorer must know what "done" is. The materials
must be compared against a ___ ________. - ANSWER ✔ dry standard
20.Water Contamination Category 1 - ANSWER ✔ Water originates from a
sanitary water source and does not pose substantial risk from dermal,
ingestion, or inhalation exposure. Ex- broken water supply lines, tub or sink
overflows with no contaminants, appliance malfunctions involving supply
lines, melting ice or snow, falling rainwater, broken toilet tanks and toilet
bowls that do not contain contaminants or additives.
21.Category 1 can deteriorate to Category 2 or 3: - ANSWER ✔ 1.flows into a
contaminated building
, 2.Microorganisms become wet from water intrusion depending on the length
of time they remain wet and the temperature
3.Odors can indicate Cat 1 water has deteriorated.
22.Water Contamination Category 2 - ANSWER ✔ Contains significant
contamination and has the potential to cause discomfort or sickness if
contacted or consumed by humans. Can contain potentially unsafe levels of
microorganisms or nutrients for microorganisms as well as other organic or
inorganic matter (chemical or biological).
Ex-Discharge from dishwashers or washing machines, overflows from
washing machines, overflows from toilet bowls on the room side of the trap
with some urine but no feces, seepage due to hydrostatic pressure, broken
aquariums and punctured water beds.
23.Category 2 water can deteriorate to Cat 3: - ANSWER ✔ Once
microorganisms become wet from the water intrusion, depending upon the
length of time that they remain wet and the temperature, they can begin to
grow in numbers and can change the category of the water.
24.Water Contamination Category 3 - ANSWER ✔ Grossly contaminated and
can contain pathogenic, toxigenic or other harmful agents and can cause
significant adverse reactions to humans if contacted or consumed.
Ex-sewage, wasteline backflows that originate from beyond any trap
regardless of visible content or color, all forms of flooding from sea water,
rising water from rivers or streams, and other contaminated water entering or
affecting the indoor environment, such as wind-driven rain from hurricanes,
tropical storms or other weather related events. Cat 3 water can carry trace
levels of regulated or hazardous materials.
25.Regulated hazardous materials and mold - ANSWER ✔ If a regulated or
hazardous material is part of water damage restoration project, then a
specialized expert may be necessary to assist in damage assessment.