SCOM Test 1 Questions with Correct Answers Latest Update 2025-2026
Among the benefits of communication competence are - Answers social connection
Hindsight bias is - Answers the "I-knew-it-already; its just common sense" tendancy
Communication becomes innappropriate - Answers if a rule is violated when such a violation
could be averted without sacrificing a goal by choosing alternative communication behavior;
when ethical standards are violated
Destructive and constructive communication climates differ in which of the following ways? -
Answers destructive communication is composed of closedness; constructive communication
is composed of supportiveness
Competition is - Answers a process of mutually exclusive goal attainment
Research reveals that some problems between individuals in relationships are not solvable. -
Answers True
The more you communicate, the more competent you become-practice makes perfect. -
Answers False
"Communication is a transactional process"—this means that there is an interaction between
two people in which feedback is a key element. - Answers False
Every communication context and event is guided by rules. - Answers True
As competitiveness increases, empathy decreases. - Answers True
Because Singapore is a highly collectivist culture, you can deduce from Hofsetede's research
that Singapore is also - Answers a high-context communication culture, and a high-power-
distance culture
Cultures listed as highly masculine cultures based on Hofstede's research include - Answers
Japan
As a student, you feel free to disagree with your professor in class. You are most likely living in
_________ cultural environment. - Answers an individualist
A collectivist culture is more likely than an individualist culture to highly value - Answers an
orderly society
Large gender differences in communication, based on research, include - Answers men initiate
interest in sex about twice as often as women
African Americans, Asian Americans, and Native Americans are examples of co-cultures within
the United States. - Answers True
, Tannen's model of gender differences in communication relies on a basic skills deficit
perspective to explain the differences. - Answers False
Women typically negotiate for higher initial salaries when offered new employment more often
than men. - Answers False
The majority of the world's population lives in individualist cultures. - Answers False
Collectivist cultures are more ethnocentric than individualist cultures. - Answers False
As groups increase in size, which of the following typically occur? - Answers Decision making
becomes more time consuming, The number of nonparticipants in discussion and problem
solving tends to increase
Productivity and cohesiveness in groups are interconnected in which of the following ways? -
Answers as one increases, the other increases
You show up to your first class of the new term and everyone is sitting in desks in neat rows,
and when the professor enters the classroom everyone becomes quiet. This exhibits - Answers
Implicit norms
A devil's advocate - Answers is a task role
Research supports which of the following conclusions about effective group leadership? -
Answers No set of traits, particular styles, or matching styles with situational development will
be effective without competent communication
A group is a dyad composed of loosely connected individuals who engage in healthy
competition to achieve a goal. - Answers False
A small group is composed of no more than seven members. - Answers False
Group members conform to norms for two principal reasons: they want to be liked and they
want to be right. - Answers True
Laissez-faire leadership is an effective small group leadership style. - Answers False
The glass ceiling is the precarious position when a crisis looms and a woman or minority is
brought in to solve the problem—there is high risk that they will be replaced with a white CEO if
they falter even early on. - Answers False
Synergy is - Answers when the work of group members yields a greater total effect than the
sum of the individual members' efforts could have produced
A member of your group rarely participates during discussions, often is tardy, and never pulls
his weight on group projects. He is a - Answers social loafer; "bad apple" group member
Among the benefits of communication competence are - Answers social connection
Hindsight bias is - Answers the "I-knew-it-already; its just common sense" tendancy
Communication becomes innappropriate - Answers if a rule is violated when such a violation
could be averted without sacrificing a goal by choosing alternative communication behavior;
when ethical standards are violated
Destructive and constructive communication climates differ in which of the following ways? -
Answers destructive communication is composed of closedness; constructive communication
is composed of supportiveness
Competition is - Answers a process of mutually exclusive goal attainment
Research reveals that some problems between individuals in relationships are not solvable. -
Answers True
The more you communicate, the more competent you become-practice makes perfect. -
Answers False
"Communication is a transactional process"—this means that there is an interaction between
two people in which feedback is a key element. - Answers False
Every communication context and event is guided by rules. - Answers True
As competitiveness increases, empathy decreases. - Answers True
Because Singapore is a highly collectivist culture, you can deduce from Hofsetede's research
that Singapore is also - Answers a high-context communication culture, and a high-power-
distance culture
Cultures listed as highly masculine cultures based on Hofstede's research include - Answers
Japan
As a student, you feel free to disagree with your professor in class. You are most likely living in
_________ cultural environment. - Answers an individualist
A collectivist culture is more likely than an individualist culture to highly value - Answers an
orderly society
Large gender differences in communication, based on research, include - Answers men initiate
interest in sex about twice as often as women
African Americans, Asian Americans, and Native Americans are examples of co-cultures within
the United States. - Answers True
, Tannen's model of gender differences in communication relies on a basic skills deficit
perspective to explain the differences. - Answers False
Women typically negotiate for higher initial salaries when offered new employment more often
than men. - Answers False
The majority of the world's population lives in individualist cultures. - Answers False
Collectivist cultures are more ethnocentric than individualist cultures. - Answers False
As groups increase in size, which of the following typically occur? - Answers Decision making
becomes more time consuming, The number of nonparticipants in discussion and problem
solving tends to increase
Productivity and cohesiveness in groups are interconnected in which of the following ways? -
Answers as one increases, the other increases
You show up to your first class of the new term and everyone is sitting in desks in neat rows,
and when the professor enters the classroom everyone becomes quiet. This exhibits - Answers
Implicit norms
A devil's advocate - Answers is a task role
Research supports which of the following conclusions about effective group leadership? -
Answers No set of traits, particular styles, or matching styles with situational development will
be effective without competent communication
A group is a dyad composed of loosely connected individuals who engage in healthy
competition to achieve a goal. - Answers False
A small group is composed of no more than seven members. - Answers False
Group members conform to norms for two principal reasons: they want to be liked and they
want to be right. - Answers True
Laissez-faire leadership is an effective small group leadership style. - Answers False
The glass ceiling is the precarious position when a crisis looms and a woman or minority is
brought in to solve the problem—there is high risk that they will be replaced with a white CEO if
they falter even early on. - Answers False
Synergy is - Answers when the work of group members yields a greater total effect than the
sum of the individual members' efforts could have produced
A member of your group rarely participates during discussions, often is tardy, and never pulls
his weight on group projects. He is a - Answers social loafer; "bad apple" group member
