MGT 411 EXAM 3 QUESTIONS AND
ANSWERS WITH COMPLETE
SOLUTIONS ALREADY PASSED!!!
What is computer-aided communication?
Answer:
o E-mail
o Instant messaging
o Intranet and extranet links
o Video conferencing
What is the Place-Time Model of Social Interaction?
Answer:
o Same time, same place (face-to-face communication)
o Same time, different place (telephone, video conference)
o Different time, different place (e-mail, voicemail)
o Different time, same place (shift work, single text editing)
What are the advantages of computer-mediated communication?
Answer:
o Distributes information faster
o Provides more information
o Offers broader and more timely access to information
o Links to the environment
,Disadvantages of Computer-mediated Communication -ANSWER✔✔-Impersonal
-"nonverbals" removed
-information overload
Channel Richness -ANSWER✔✔Capacity of communication channel to convey
information effectively.
Richest: face-to-face
Moderate: phone, e-mail, memos, letters, chat
Leanest: posted notices and bulletins (VT ACTIVITY)
Information Technology and Social Behavior -ANSWER✔✔-Reduced status
difference
-Equalization of team members' participation
-Technology can lead to face-to-face meetings
-Increased to make decisions
-Communication
-Risk-taking
-Social Norms
-Task performance and quality of group decisions
Enhancing Local Teamwork: Redesigning the Workplace -ANSWER✔✔-Virtual
or flexible space
-Flexible furniture (personal harbors)
-Hoteling
, Virtual or Flexible Space -ANSWER✔✔Physical space that is used on a temporary
and changing basis to meet different needs.
Hoteling -ANSWER✔✔Provision of building, office, or meeting rooms that can be
reserved like a hotel. Employees make reservations and check in for an afternoon,
day or week and then move along for next person.
Creating and Maintaining Successful VT's -ANSWER✔✔-Locations relative to
one another
-Percentage of time spent face-to-face
-Level of technical support
Strategies for Enhancing the VT -ANSWER✔✔-Collaboratory
-Virtual team technology
-Initial face-to-face experience
-Temporary engagement
-One-day videoconference
-Touching base
-Schmoozing
Transnational Teams -ANSWER✔✔Work groups composed of multinational
members whose activities span multiple countries. Used to accomplish many
objectives including:
-global efficiency
-regional/worldwide cost advantage
-standardization of design and operations
-local responsiveness
ANSWERS WITH COMPLETE
SOLUTIONS ALREADY PASSED!!!
What is computer-aided communication?
Answer:
o E-mail
o Instant messaging
o Intranet and extranet links
o Video conferencing
What is the Place-Time Model of Social Interaction?
Answer:
o Same time, same place (face-to-face communication)
o Same time, different place (telephone, video conference)
o Different time, different place (e-mail, voicemail)
o Different time, same place (shift work, single text editing)
What are the advantages of computer-mediated communication?
Answer:
o Distributes information faster
o Provides more information
o Offers broader and more timely access to information
o Links to the environment
,Disadvantages of Computer-mediated Communication -ANSWER✔✔-Impersonal
-"nonverbals" removed
-information overload
Channel Richness -ANSWER✔✔Capacity of communication channel to convey
information effectively.
Richest: face-to-face
Moderate: phone, e-mail, memos, letters, chat
Leanest: posted notices and bulletins (VT ACTIVITY)
Information Technology and Social Behavior -ANSWER✔✔-Reduced status
difference
-Equalization of team members' participation
-Technology can lead to face-to-face meetings
-Increased to make decisions
-Communication
-Risk-taking
-Social Norms
-Task performance and quality of group decisions
Enhancing Local Teamwork: Redesigning the Workplace -ANSWER✔✔-Virtual
or flexible space
-Flexible furniture (personal harbors)
-Hoteling
, Virtual or Flexible Space -ANSWER✔✔Physical space that is used on a temporary
and changing basis to meet different needs.
Hoteling -ANSWER✔✔Provision of building, office, or meeting rooms that can be
reserved like a hotel. Employees make reservations and check in for an afternoon,
day or week and then move along for next person.
Creating and Maintaining Successful VT's -ANSWER✔✔-Locations relative to
one another
-Percentage of time spent face-to-face
-Level of technical support
Strategies for Enhancing the VT -ANSWER✔✔-Collaboratory
-Virtual team technology
-Initial face-to-face experience
-Temporary engagement
-One-day videoconference
-Touching base
-Schmoozing
Transnational Teams -ANSWER✔✔Work groups composed of multinational
members whose activities span multiple countries. Used to accomplish many
objectives including:
-global efficiency
-regional/worldwide cost advantage
-standardization of design and operations
-local responsiveness
