HP Point of Sale Service and Support Assessment
EXAM Questions and Answers (Verified Answers)
(Latest Update 2025) UPDATE!!
Save
Terms in this set (37)
,What precautions should D
customers take when
installing the receipt
printer?
A: Never install a roll of
thermal paper before the
power on test has
completed.
B: Do not open the top
receipt cover before the
Windows drivers have
been installed.
C: Do not install OPOS or
JPOS drivers; the HP
receipt printers do not use
these.
D: Never connect the
printer to the computer
when the computer is
powered on.
Which attached D
component controls the
opening and closing of
the cash drawer?
A: Pole display
B: 7 inch CFD
C: MSR
D: Receipt printer
, What is the purpose of the C
Hosiden cable that is
included with the HP
Serial / USB Thermal
Receipt Printer?
A: It is used in certain
regions that require the
connector.
B: It provides an optional
connection to the pole
display.
C: It connects to a
powered USB port on the
POS computer.
D: It connects the receipt
printer to the cash drawer.
What do 3 single beeps D
mean when you scan a
credit card through the HP
MSR?
A: The MSR is
malfunctioning.
B: The card has three bad
tracks of data.
C: The card was not read.
D: There was a good read
on all three tracks.
EXAM Questions and Answers (Verified Answers)
(Latest Update 2025) UPDATE!!
Save
Terms in this set (37)
,What precautions should D
customers take when
installing the receipt
printer?
A: Never install a roll of
thermal paper before the
power on test has
completed.
B: Do not open the top
receipt cover before the
Windows drivers have
been installed.
C: Do not install OPOS or
JPOS drivers; the HP
receipt printers do not use
these.
D: Never connect the
printer to the computer
when the computer is
powered on.
Which attached D
component controls the
opening and closing of
the cash drawer?
A: Pole display
B: 7 inch CFD
C: MSR
D: Receipt printer
, What is the purpose of the C
Hosiden cable that is
included with the HP
Serial / USB Thermal
Receipt Printer?
A: It is used in certain
regions that require the
connector.
B: It provides an optional
connection to the pole
display.
C: It connects to a
powered USB port on the
POS computer.
D: It connects the receipt
printer to the cash drawer.
What do 3 single beeps D
mean when you scan a
credit card through the HP
MSR?
A: The MSR is
malfunctioning.
B: The card has three bad
tracks of data.
C: The card was not read.
D: There was a good read
on all three tracks.
