Managers – 3rd Edition
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SOLUTIONS
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MANUAL
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Chris Guilding
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Comprehensive Solution Manual for
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Instructors and Students
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© Chris Guilding
All rights reserved. Reproduction or distribution without permission is prohibited.
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, TABLE OF CONTENTS
Accounting Essentials for Hospitality Managers – 3rd Edition
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Chris Guilding
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1. Introduction: Hospitality Decision Makers’ Use of Accounting
2. Analysing Transactions and Preparing Year-end Financial Statements
3. Double-Entry Accounting
4. Adjusting and Closing Entries
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5. Financial Statement Analysis
6. Internal Control
7. Cost Management Issues
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8. Cost-Volume-Profit Analysis
9. Budgeting and Responsibility Accounting
10.Flexible Budgeting and Variance Analysis
11.Performance Measurement
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12. Cost Information and Pricing
13. Working Capital Management
14.Investment Decision Making
15. Other Managerial Finance Issues
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16. Revenue Management
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, Solutions Manual For Accounting Essentials for Hospitality
Managers, 3e Chris Guilding
Solutions – Accounting Essentials for Hospitality
Managers (3rd edition)
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CHAPTER 1
Introduction
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Problem 1.1: Solution
a) Functional interdependency exists when the performance of one functional area is
affected by the performance of a separate functional area. For example, in a hotel complex
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that is dominated by a casino, the success of the rooms and food and beverage departments
will be affected by the success of the casino operations in attracting clients to the complex.
b) Functional interdependency is an important issue for the designers of a hotel’s system of
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accountability because care should be taken to hold a manager accountable for only those
aspects of the hotel’s performance that he or she can influence. For example, the heads of
rooms and food and beverage departments should not be held accountable for a decrease in
their room sales if it is caused by reduced casino activity.
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Problem 1.2: Solution
a) The four main dimensions of sales volatility in the hotel industry are:
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1. economic cycle induced sales volatility,
2. seasonal sales volatility,
3. weekly sales volatility,
4. intra-day sales volatility.
b) The implications that these dimensions of sales volatility carry for hotel accounting
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systems are as follows:
1. Economic cycle induced volatility: Hotel sales’ high susceptibility to general economic
conditions highlights the importance of hotels carefully forecasting economic cycles as
part of the annual budgeting process.
2. Seasonal sales volatility: Three accounting implications arise:
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Seasonal sales volatility can be so severe to warrant temporary closure for some
resort properties. This possibility of having to make a closure decision signifies that
cost and revenue data should be recorded in a manner that will enable a well
informed financial analysis of the pros and cons of closing.
Seasonal sales volatility can also pose particular cash management issues. During
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the middle and tail-end of the busy seasons, surplus cash balances are likely to
result, while in the off-season and the build up to the busy season, deficit cash
balances are likely to result. Careful cash budgeting will therefore need to be
conducted.
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, Accounting Essentials for Hospitality Managers (C. Guilding) Solutions
Seasonal sales volatility will also affect price discounting decisions. To ensure such
decisions are well informed, careful forecasting as part of the annual budgetary
process, will have to be conducted.
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3. Weekly sales volatility: Accurate forecasting of weekly sales volatility will inform
management’s decision making with respect to the amount and timing of room rate
discounting, staffing needs as well as restaurant purchasing needs.
4. Intra-day sales volatility: Intra-day demand volatility has led to widely-used pricing
strategies such as “early bird specials” in restaurants and “happy hours” in bars. Records
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concerning demand at different times of the day will have to be maintained in order to
inform such hotel pricing issues.
Problem 1.3: Solution
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Examples of business decisions requiring the use of financial accounting data include:
(a) A bank manager deciding whether to lend money to a company.
(b) A shareholder deciding whether to sell her shares due to a fear that the company
she has invested in might go bankrupt.
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(c) A potential shareholder thinking about purchasing shares in a company and
interested in determining if the company is profitable.
Examples of business decisions requiring the use of management accounting data include:
(a) Determining whether accounts are being collected on time.
(b) Determining whether the business will have sufficient cash over the next year to
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avoid the need to arrange a line of credit.
(c) Determining whether a drinks vending machine or a confectionary vending
machine should be installed in a hotel’s foyer area.
(d) Determining what room rate to charge to achieve a target level of profit.
(e) Determining whether a seasonal hotel should be closed down during the quiet
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season.
(f) Determining whether a restaurant manager is performing well.
Problem 1.4: Solution
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a) High product perishability signifies that an item cannot be held in inventory for sale at a
later time. Food items have a limited life in inventory because of their rapid physical
deterioration. Room nights and conference facilities cannot be placed in inventory because
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they relate to a particular time period that expires.
b) The absolute perishability of rooms, conference and banquet facilities and the relative
perishability of food underlines the importance of accurate hotel demand forecasting as part
of the budgeting process. Generally, the most important aspect of forecasting is room
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occupancy, as room sales drive sales levels of other hotel services. Accurate restaurant
forecasting provides the basis for maintaining a full menu of options while also minimising
the cost of food wastage.
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