nur 2030 final Questions with 100%
Correct Answers
Intrapersonal conflict Correct Answer: conflict within ones circumstances in
which a choice must be made
interpersonal conflict Correct Answer: conflict between/among individuals with
differing values, ideas, perceptions, and goals
intergroup conflict Correct Answer: conflict between two or more groups of
people/departments
organizational conflict Correct Answer: conflicts that originate within the
structure and function of an organization
competition conflict resolution Correct Answer: "the player"
- aggressive and uncooperative
- one person has more power in a situation than the other
- winner takes all, win lose situation
avoidance conflict resolution Correct Answer: "the escapist"
- withdraws from situation, remains neutral
- delays response to conflict
- lose lose approach
accommodation conflict resolution Correct Answer: "the peacemaker"
, - suppresses and smooths over differences
- dreads conflict
- results in lose win situation, one person accommodates the other at their own
expense
compromise conflict resolution Correct Answer: "the trader"
- bargaining approach, give and take by both parties
- seldom confronts conflict
- modified win/lose, may not be totally satisfactory for both parties
collaboration conflict resolution Correct Answer: "problem solver"
- assertive and cooperative
- results in win win
- slow process, takes most time
leadership Correct Answer: - ability to guide, motivate, and inspire
- no assigned or appointed role
- focus on effectiveness
- ask what/why
- deal with people/relationships
- look to horizon
Correct Answers
Intrapersonal conflict Correct Answer: conflict within ones circumstances in
which a choice must be made
interpersonal conflict Correct Answer: conflict between/among individuals with
differing values, ideas, perceptions, and goals
intergroup conflict Correct Answer: conflict between two or more groups of
people/departments
organizational conflict Correct Answer: conflicts that originate within the
structure and function of an organization
competition conflict resolution Correct Answer: "the player"
- aggressive and uncooperative
- one person has more power in a situation than the other
- winner takes all, win lose situation
avoidance conflict resolution Correct Answer: "the escapist"
- withdraws from situation, remains neutral
- delays response to conflict
- lose lose approach
accommodation conflict resolution Correct Answer: "the peacemaker"
, - suppresses and smooths over differences
- dreads conflict
- results in lose win situation, one person accommodates the other at their own
expense
compromise conflict resolution Correct Answer: "the trader"
- bargaining approach, give and take by both parties
- seldom confronts conflict
- modified win/lose, may not be totally satisfactory for both parties
collaboration conflict resolution Correct Answer: "problem solver"
- assertive and cooperative
- results in win win
- slow process, takes most time
leadership Correct Answer: - ability to guide, motivate, and inspire
- no assigned or appointed role
- focus on effectiveness
- ask what/why
- deal with people/relationships
- look to horizon
