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15) An efficient Enterprise System can significantly lower the cost of support processes included
in sales, general, and administrative expenses.
⊚ true
⊚ false
16) An accounting information system (AIS) is defined as being an information system that
records, processes and reports on transactions to provide financial and nonfinancial
information for decision making and control.
⊚ true
⊚ false
AP
17) An enterprise system is a centralized database that collects data from throughout the firm.
This includes data from orders, customers, sales, inventory and employees.
⊚ true
⊚ false
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18) Outbound logistics are the activities associated with receiving and storing raw materials as
well as activities that transform these inputs into finished goods.
⊚ true
⊚ false
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19) Service Activities as defined in the value chain are those activities that provide the support of
customers after the products and services are sold to them (e.g. warranty repairs, parts,
instruction manuals, etc.).
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⊚ true
⊚ false
20) A well-designed and well-functioning AIS can be expected to create value by providing
relevant information helpful to management to increase revenues and reduce expenses.
⊚ true
⊚ false
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