WGU C215 Pre-Assessment PVDC Exam
2025 – Practice Questions & Study
Guide|| GRADED A+|| LATEST UPDATE
2025/26
Which definition used for quality evaluates how well a product performs its intended
function? -CORRECTANSWER Fitness for use
Which total quality management (TQM) process was developed to stress management's
responsibility for quality? -CORRECTANSWER 14 points for quality improvement
Which total quality management (TQM) process consists of 13 published standards and
guidelines? -CORRECTANSWER ISO 9000
A company manufactures shoes using a quality management system. The company
needs to put a process in place to measure any defects. The company would like to
measure the number of defects and observe the number of occurrences to isolate the
particular defect.
Which quality tool should the company use to focus on correcting this particular issue? -
CORRECTANSWER Checklist
, Which quality control tool should be used to monitor the current status or end result of a
process? -CORRECTANSWER Control chart
Which group of keywords or phrases describes the critical role that marketing plays in
the total quality management (TQM) process? -CORRECTANSWER Enhance
competition; understand consumer preferences; maintain communication with
operations
What is the common them in total quality management (TQM) across all functions in an
organization? -CORRECTANSWER To satisfy customer needs
Which concept of variation measures the central tendency of a set of data? -
CORRECTANSWER Mean
What do assignable causes of variation indicate? -CORRECTANSWER Out-of-control
signals were found in the process
Which continuous improvement method does Cpk measure? -CORRECTANSWER
How close one is to a target and how consistent one is with the average performance
What are two important aspects of Six Sigma? -CORRECTANSWER Technical tools
People involvement
2025 – Practice Questions & Study
Guide|| GRADED A+|| LATEST UPDATE
2025/26
Which definition used for quality evaluates how well a product performs its intended
function? -CORRECTANSWER Fitness for use
Which total quality management (TQM) process was developed to stress management's
responsibility for quality? -CORRECTANSWER 14 points for quality improvement
Which total quality management (TQM) process consists of 13 published standards and
guidelines? -CORRECTANSWER ISO 9000
A company manufactures shoes using a quality management system. The company
needs to put a process in place to measure any defects. The company would like to
measure the number of defects and observe the number of occurrences to isolate the
particular defect.
Which quality tool should the company use to focus on correcting this particular issue? -
CORRECTANSWER Checklist
, Which quality control tool should be used to monitor the current status or end result of a
process? -CORRECTANSWER Control chart
Which group of keywords or phrases describes the critical role that marketing plays in
the total quality management (TQM) process? -CORRECTANSWER Enhance
competition; understand consumer preferences; maintain communication with
operations
What is the common them in total quality management (TQM) across all functions in an
organization? -CORRECTANSWER To satisfy customer needs
Which concept of variation measures the central tendency of a set of data? -
CORRECTANSWER Mean
What do assignable causes of variation indicate? -CORRECTANSWER Out-of-control
signals were found in the process
Which continuous improvement method does Cpk measure? -CORRECTANSWER
How close one is to a target and how consistent one is with the average performance
What are two important aspects of Six Sigma? -CORRECTANSWER Technical tools
People involvement
