HS 321 Final Exam Questions and Answers Already Passed
True or false: Human Services professionals can work with individuals, dyads, small groups,
and/or communities? - Answers True
True or False: A helping professional's culture is not important to the helping relationship; only
the client's culture is important? - Answers False
What is becoming culturally competent? - Answers A lifelong process, dependent on you
maintaining cultural relativism, and necessary to work with diverse populations
What is ethnocentrism? - Answers Viewing the world only through your own cultural lens
The group level of the tripartite model of personal identity stresses what? - Answers Humans
share some sense identity and commonalities with the groups to which they belong
True or False: Human Service professionals must ensure confidentiality for the client, but can
engage in relative confidentiality without the client's approval when it is necessary? - Answers
True
What does agency structure tell you? - Answers The relationships among the people who work
there and their departments
The chain of command within an agency can be best learned through what? - Answers Agency's
organizational chart
Funding for Human Service agencies can come from what? - Answers Governments, donations
and fees, grants
True or False: There has been a decrease in government funding for Human Service agencies
which has resulted in an increase in nonprofit and for-profit Human Service agencies - Answers
True
True or False: the majority of Human Service agencies have funding come from one source so
as not to create a conflict of interest - Answers False
What is a good way to learn about different client populations? - Answers Engage in immersion
activities with that client group, attend work shops on the client group, take a course offered on
working with that client group
A clients right to know about the qualifications of the helper, treatment procedures, costs,
confidentiality and access to records is called? - Answers Informed consent
The additional ingredient that changes empathy to compassion is? - Answers Action
True or False: The ethical standards for Human Service professionals include a responsibility to
the public and society? - Answers True
True or false: Human Services professionals can work with individuals, dyads, small groups,
and/or communities? - Answers True
True or False: A helping professional's culture is not important to the helping relationship; only
the client's culture is important? - Answers False
What is becoming culturally competent? - Answers A lifelong process, dependent on you
maintaining cultural relativism, and necessary to work with diverse populations
What is ethnocentrism? - Answers Viewing the world only through your own cultural lens
The group level of the tripartite model of personal identity stresses what? - Answers Humans
share some sense identity and commonalities with the groups to which they belong
True or False: Human Service professionals must ensure confidentiality for the client, but can
engage in relative confidentiality without the client's approval when it is necessary? - Answers
True
What does agency structure tell you? - Answers The relationships among the people who work
there and their departments
The chain of command within an agency can be best learned through what? - Answers Agency's
organizational chart
Funding for Human Service agencies can come from what? - Answers Governments, donations
and fees, grants
True or False: There has been a decrease in government funding for Human Service agencies
which has resulted in an increase in nonprofit and for-profit Human Service agencies - Answers
True
True or False: the majority of Human Service agencies have funding come from one source so
as not to create a conflict of interest - Answers False
What is a good way to learn about different client populations? - Answers Engage in immersion
activities with that client group, attend work shops on the client group, take a course offered on
working with that client group
A clients right to know about the qualifications of the helper, treatment procedures, costs,
confidentiality and access to records is called? - Answers Informed consent
The additional ingredient that changes empathy to compassion is? - Answers Action
True or False: The ethical standards for Human Service professionals include a responsibility to
the public and society? - Answers True
