DK Communication – 1st Edition
ST
TEST BANK
UV
IA
_A
Lisa Ford-Brown
Dorling Kindersley
PP
RO
Comprehensive Test Bank for Instructors and
Students
VE
© Lisa Ford-Brown & Dorling Kindersley
D?
All rights reserved. Reproduction or distribution without permission is prohibited.
??
©STUDYSTREAM
, Ford-Brown DK Communication 1e
Testbank/Chapter 01
TRUE/FALSE
1. Individuals are likely to have more overall success in their educational and professional careers
ST
with good written and oral communication skills.
Answer: True
Chapter: 01
Module: 1.1
UV
Learning Objective: 1.1 Explain why we communicate.
Topic: Why do we communicate?
Difficulty Level: Easy
Skill Level: Remember the Facts
IA
2. How we communicate is usually learned in a one-time event.
Answer: False
Chapter: 01
_A
Module: 1.1
Learning Objective: 1.1 Explain why we communicate.
Topic: Why do we communicate?
Difficulty Level: Easy
Skill Level: Remember the Facts
PP
3. Communication is the unintentional process of using only verbal interactions to share
information and construct meaning.
Answer: False
RO
Chapter: 01
Module: 1.2
Learning Objective: 1.2 Define human communication
Topic: What Is Human Communication?
Difficulty Level: Easy
Skill Level: Remember the Facts
VE
4. Bill responded to Mary’s request to take out the garbage by rolling his eyes and sighing loudly.
Bill is responding to Mary with verbal interaction.
Answer: False
Chapter: 01
D?
Module: 1.2
Learning Objective: 1.2 Define human communication
Topic: What is Human Communication?
Difficulty Level: Moderate
Skill Level: Apply What You Know
??
5. A process is defined as a method for doing something, generally involving a number of
procedures and parts.
, Ford-Brown DK Communication 1e
Testbank/Chapter 01
Answer: True
Chapter: 01
ST
Module: 1.2
Learning Objective: 1.2 Define human communication
Topic: What Is Human Communication?
Difficulty Level: Moderate
Skill Level: Remember the Facts
UV
6. The linear and interactional communication models have remained fairly constant throughout
their 60-year history, demonstrating that certain elements of communication stay the same.
Answer: False
Chapter: 01
IA
Module: 1.3
Learning Objective: 1.3 Explain communication as a process
Topic: How Do We Visualize the Communication Process?
Difficulty Level: Moderate
_A
Skill Level: Understand the Concepts
7. John tells Kate about his hard day at work by discussing the events and throwing his hands in the
air in frustration. Kate responds with kind words and gives John a hug. Kate is providing what
the interactional model calls feedback to John.
PP
Answer: True
Chapter: 01
Module: 1.3
Learning Objective: 1.3 Explain communication as a process
RO
Topic: How do We Visualize the Communication Process?
Difficulty Level: Moderate
Skill Level: Apply What You Know
8. One type or style of communication usually works well for most situations.
VE
Answer: False
Chapter: 01
Module: 1.4
Learning Objective: 1.4 Discuss the types of communication
Topic: What Are the Types of Communication?
D?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
9. Intrapersonal communication is communicating with oneself.
??
Answer: True
Chapter: 01
Module: 1.4
, Ford-Brown DK Communication 1e
Testbank/Chapter 01
Learning Objective: 1.4 Discuss the types of communication
Topic: What Are the Types of Communication
Difficulty Level: Easy
ST
Skill Level: Remember the Facts
10. Language can generally effectively communicate what is being expressed in messages.
Answer: False
UV
Chapter: 01
Module: 1.5
Learning Objective: 1.5 Describe attributes of a successful communicator
Topic: How Can You Be a Successful Communicator?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
IA
11. Lucy stood before class and spoke with trembling hands, a high-pitched voice, and used vocal
pauses (“ah, “um,”). She was likely experiencing communication apprehension.
_A
Answer: True
Chapter: 01
Module: 1.5
Learning Objective: 1.5 Describe attributes of a successful communicator
Topic: How Can You Be a Successful Communicator?
PP
Difficulty Level: Easy
Skill Level: Remember the Facts
12. Ethics is defined as a set of standards that guides a person to good and honorable behavior.
RO
Answer: True
Chapter: 01
Module: 1.6
Learning Objective: 1.6 Explore how to communicate ethically
Topic: How Can You Be an Ethical Communicator?
Difficulty Level: Easy
VE
Skill Level: Remember the Facts
13. Gavin was late to class. He told his instructor the reason for his late arrival was due to car
problems. While it is true his car stalled that morning, the real reason for his tardiness was that
he stopped for breakfast after. Gavin's excuse to his instructor omitted the latter fact, but
D?
because it contained some truth it is ethical communication.
Answer: False
Chapter: 01
Module: 1.6
??
Learning Objective: 1.6 Explore how to communicate ethically
Topic: How Can You Be and Ethical Communicator?
Difficulty Level: Moderate
ST
TEST BANK
UV
IA
_A
Lisa Ford-Brown
Dorling Kindersley
PP
RO
Comprehensive Test Bank for Instructors and
Students
VE
© Lisa Ford-Brown & Dorling Kindersley
D?
All rights reserved. Reproduction or distribution without permission is prohibited.
??
©STUDYSTREAM
, Ford-Brown DK Communication 1e
Testbank/Chapter 01
TRUE/FALSE
1. Individuals are likely to have more overall success in their educational and professional careers
ST
with good written and oral communication skills.
Answer: True
Chapter: 01
Module: 1.1
UV
Learning Objective: 1.1 Explain why we communicate.
Topic: Why do we communicate?
Difficulty Level: Easy
Skill Level: Remember the Facts
IA
2. How we communicate is usually learned in a one-time event.
Answer: False
Chapter: 01
_A
Module: 1.1
Learning Objective: 1.1 Explain why we communicate.
Topic: Why do we communicate?
Difficulty Level: Easy
Skill Level: Remember the Facts
PP
3. Communication is the unintentional process of using only verbal interactions to share
information and construct meaning.
Answer: False
RO
Chapter: 01
Module: 1.2
Learning Objective: 1.2 Define human communication
Topic: What Is Human Communication?
Difficulty Level: Easy
Skill Level: Remember the Facts
VE
4. Bill responded to Mary’s request to take out the garbage by rolling his eyes and sighing loudly.
Bill is responding to Mary with verbal interaction.
Answer: False
Chapter: 01
D?
Module: 1.2
Learning Objective: 1.2 Define human communication
Topic: What is Human Communication?
Difficulty Level: Moderate
Skill Level: Apply What You Know
??
5. A process is defined as a method for doing something, generally involving a number of
procedures and parts.
, Ford-Brown DK Communication 1e
Testbank/Chapter 01
Answer: True
Chapter: 01
ST
Module: 1.2
Learning Objective: 1.2 Define human communication
Topic: What Is Human Communication?
Difficulty Level: Moderate
Skill Level: Remember the Facts
UV
6. The linear and interactional communication models have remained fairly constant throughout
their 60-year history, demonstrating that certain elements of communication stay the same.
Answer: False
Chapter: 01
IA
Module: 1.3
Learning Objective: 1.3 Explain communication as a process
Topic: How Do We Visualize the Communication Process?
Difficulty Level: Moderate
_A
Skill Level: Understand the Concepts
7. John tells Kate about his hard day at work by discussing the events and throwing his hands in the
air in frustration. Kate responds with kind words and gives John a hug. Kate is providing what
the interactional model calls feedback to John.
PP
Answer: True
Chapter: 01
Module: 1.3
Learning Objective: 1.3 Explain communication as a process
RO
Topic: How do We Visualize the Communication Process?
Difficulty Level: Moderate
Skill Level: Apply What You Know
8. One type or style of communication usually works well for most situations.
VE
Answer: False
Chapter: 01
Module: 1.4
Learning Objective: 1.4 Discuss the types of communication
Topic: What Are the Types of Communication?
D?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
9. Intrapersonal communication is communicating with oneself.
??
Answer: True
Chapter: 01
Module: 1.4
, Ford-Brown DK Communication 1e
Testbank/Chapter 01
Learning Objective: 1.4 Discuss the types of communication
Topic: What Are the Types of Communication
Difficulty Level: Easy
ST
Skill Level: Remember the Facts
10. Language can generally effectively communicate what is being expressed in messages.
Answer: False
UV
Chapter: 01
Module: 1.5
Learning Objective: 1.5 Describe attributes of a successful communicator
Topic: How Can You Be a Successful Communicator?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
IA
11. Lucy stood before class and spoke with trembling hands, a high-pitched voice, and used vocal
pauses (“ah, “um,”). She was likely experiencing communication apprehension.
_A
Answer: True
Chapter: 01
Module: 1.5
Learning Objective: 1.5 Describe attributes of a successful communicator
Topic: How Can You Be a Successful Communicator?
PP
Difficulty Level: Easy
Skill Level: Remember the Facts
12. Ethics is defined as a set of standards that guides a person to good and honorable behavior.
RO
Answer: True
Chapter: 01
Module: 1.6
Learning Objective: 1.6 Explore how to communicate ethically
Topic: How Can You Be an Ethical Communicator?
Difficulty Level: Easy
VE
Skill Level: Remember the Facts
13. Gavin was late to class. He told his instructor the reason for his late arrival was due to car
problems. While it is true his car stalled that morning, the real reason for his tardiness was that
he stopped for breakfast after. Gavin's excuse to his instructor omitted the latter fact, but
D?
because it contained some truth it is ethical communication.
Answer: False
Chapter: 01
Module: 1.6
??
Learning Objective: 1.6 Explore how to communicate ethically
Topic: How Can You Be and Ethical Communicator?
Difficulty Level: Moderate
