CHIA CERTIFICATION PRACTICE EXAM UPDATED
QUESTIONS AND ANSWERS GRADED A+
✔✔Quasi chain - ✔✔A cross between a chain and a marketing group for independent
hotels. These chains have been created to be able to bring hotels under a Parent
Company flag. The hotels can take advantage of the benefits available from the Parent
Company.
✔✔What are examples of quasi chains? - ✔✔Luxury collection
✔✔What are the main geographic categories by the hotel industry? - ✔✔World,
continent, subcontinent, country, market, tract/sub-market
✔✔Are the continents and subcontinents the same as normal? - ✔✔No
✔✔What are the 4 continents - ✔✔Americas, Europe, Middle East/Africa, Asia Pacific
✔✔How many subcontinents does each continent include - ✔✔3-4
✔✔What do STR definitions roughly correspond to when it comes to which countries
are included in each continent and sub-continent? - ✔✔UNWTO definitions
✔✔What does STR use when it comes to recognizing countries? - ✔✔UNWTO
✔✔What would the US Virgin Islands and Puerto Rico appear as? - ✔✔Separate
countries
✔✔How many countries have at least one hotel on it? - ✔✔211
✔✔How many countries have hotels with 50,000 rooms or more? - ✔✔39
✔✔How many countries have no properties in the STR database? - ✔✔9
✔✔What are the countries with no hotels? - ✔✔Central African Republic, Falkland
Islands, Kiribati, Kosovo, Liberia, Nauru, North Korea, South Sudan, and Tuvalu.
✔✔In the US, where are the majority of hotels located? - ✔✔The Coasts
✔✔How are markets created? - ✔✔Based upon the number of hotels in an area and the
participation.
✔✔Below country, what is one of the most important geo categories - ✔✔Market
✔✔Who is the market especially important to? - ✔✔The GM
,✔✔How many markets does the US have? - ✔✔163
✔✔Can markets cross state lines? - ✔✔Yes, it happens for 12 US markets
✔✔How many metro markets are there? - ✔✔93
✔✔How many non metro/rural markets? - ✔✔70
✔✔When are markets reviewed? Based on what? - ✔✔annually, based on the number
of hotels and participation
✔✔Can a market cross country lines? - ✔✔NO
✔✔Tracts/Submarkets - ✔✔A geographic subset of a market
✔✔Inside North America, what term is used, tract or submarket? Outside North
America? - ✔✔tract inside, submarket outside
✔✔How often are submarkets reviewed? Based on what? - ✔✔Annually, based on the
number of hotels and participation
✔✔How many tracts are typically in a market? - ✔✔2-10
✔✔In a metro market, what is there usually a tract for? - ✔✔A Central Business district
✔✔How many tracts are there in the US? - ✔✔630
✔✔When are revisions to markets and tracts made? - ✔✔On a regular basis, typically at
the end of the year. Changes due to increased participation are made in July
✔✔What are revisions to markets and tracts based on? - ✔✔Supply, participation, client
feedback
✔✔Are companies notified of changes to markets and tracts? - ✔✔Yes
✔✔Which is a true statement regarding geographic categorization?
1.STR geographic categories are limited to North America
2.STR uses the UNWTO definitions when it comes to recognizing countries
3.General managers of hotels do not need to know geographic categories
4.The hotel industry uses seven continents to categorize hotels - ✔✔2
✔✔Which is a true statement regarding markets?
, 1. Markets include hotels that are in big cities, not rural areas
2. A country would never have more than 100 markets and never have less than 2
markets
3. No market will ever cross country boundaries
4. There is another name for Markets outside the U.S. - ✔✔3
✔✔8) In descending order of geographic size, which option below is correct?
Continent, Sub-Continent, Country, Tract/Sub-Market, Market
Continent, Country, Sub-Continent, Tract/Sub-Market, Market
Continent, Sub-Continent, Market, Country, Tract/Sub-Market
Continent, Sub-Continent, Country, Market, Tract/Sub-Market - ✔✔Continent, Sub-
Continent, Country, Market, Tract/Sub-Market
✔✔Which two geographic categories are the most important for a hotel GM?
Region and Market
Market and Tract/Sub-Market
Region and Tract/Sub-Market
Country and Tract/Sub-Market - ✔✔Market and Tract/Sub-Market
✔✔Markets and tracts are created based on what two determining factors?
Geographic size and population
Geographic size and participation
Number of hotels and participation
Number of hotels and population - ✔✔Number of hotels and participation
✔✔11) Which is a true statement regarding Tracts
Tracts are referred to as Sub-Markets outside of North America
Tracts are never used to represent a small city in a rural market
Tracts are geographic sub-divisions of a Region
A country will never have more than 100 Tracts - ✔✔Tracts are referred to as Sub-
Markets outside of North America
✔✔12) Changes to how Markets and Tracts are geographically defined are made how
often?
Monthly
Annually
Every five years
No regular schedule - ✔✔No regular schedule
✔✔How many scale categories are there? - ✔✔7, 6 for chains and 1 for independents
✔✔How is scale determined? - ✔✔ADR
QUESTIONS AND ANSWERS GRADED A+
✔✔Quasi chain - ✔✔A cross between a chain and a marketing group for independent
hotels. These chains have been created to be able to bring hotels under a Parent
Company flag. The hotels can take advantage of the benefits available from the Parent
Company.
✔✔What are examples of quasi chains? - ✔✔Luxury collection
✔✔What are the main geographic categories by the hotel industry? - ✔✔World,
continent, subcontinent, country, market, tract/sub-market
✔✔Are the continents and subcontinents the same as normal? - ✔✔No
✔✔What are the 4 continents - ✔✔Americas, Europe, Middle East/Africa, Asia Pacific
✔✔How many subcontinents does each continent include - ✔✔3-4
✔✔What do STR definitions roughly correspond to when it comes to which countries
are included in each continent and sub-continent? - ✔✔UNWTO definitions
✔✔What does STR use when it comes to recognizing countries? - ✔✔UNWTO
✔✔What would the US Virgin Islands and Puerto Rico appear as? - ✔✔Separate
countries
✔✔How many countries have at least one hotel on it? - ✔✔211
✔✔How many countries have hotels with 50,000 rooms or more? - ✔✔39
✔✔How many countries have no properties in the STR database? - ✔✔9
✔✔What are the countries with no hotels? - ✔✔Central African Republic, Falkland
Islands, Kiribati, Kosovo, Liberia, Nauru, North Korea, South Sudan, and Tuvalu.
✔✔In the US, where are the majority of hotels located? - ✔✔The Coasts
✔✔How are markets created? - ✔✔Based upon the number of hotels in an area and the
participation.
✔✔Below country, what is one of the most important geo categories - ✔✔Market
✔✔Who is the market especially important to? - ✔✔The GM
,✔✔How many markets does the US have? - ✔✔163
✔✔Can markets cross state lines? - ✔✔Yes, it happens for 12 US markets
✔✔How many metro markets are there? - ✔✔93
✔✔How many non metro/rural markets? - ✔✔70
✔✔When are markets reviewed? Based on what? - ✔✔annually, based on the number
of hotels and participation
✔✔Can a market cross country lines? - ✔✔NO
✔✔Tracts/Submarkets - ✔✔A geographic subset of a market
✔✔Inside North America, what term is used, tract or submarket? Outside North
America? - ✔✔tract inside, submarket outside
✔✔How often are submarkets reviewed? Based on what? - ✔✔Annually, based on the
number of hotels and participation
✔✔How many tracts are typically in a market? - ✔✔2-10
✔✔In a metro market, what is there usually a tract for? - ✔✔A Central Business district
✔✔How many tracts are there in the US? - ✔✔630
✔✔When are revisions to markets and tracts made? - ✔✔On a regular basis, typically at
the end of the year. Changes due to increased participation are made in July
✔✔What are revisions to markets and tracts based on? - ✔✔Supply, participation, client
feedback
✔✔Are companies notified of changes to markets and tracts? - ✔✔Yes
✔✔Which is a true statement regarding geographic categorization?
1.STR geographic categories are limited to North America
2.STR uses the UNWTO definitions when it comes to recognizing countries
3.General managers of hotels do not need to know geographic categories
4.The hotel industry uses seven continents to categorize hotels - ✔✔2
✔✔Which is a true statement regarding markets?
, 1. Markets include hotels that are in big cities, not rural areas
2. A country would never have more than 100 markets and never have less than 2
markets
3. No market will ever cross country boundaries
4. There is another name for Markets outside the U.S. - ✔✔3
✔✔8) In descending order of geographic size, which option below is correct?
Continent, Sub-Continent, Country, Tract/Sub-Market, Market
Continent, Country, Sub-Continent, Tract/Sub-Market, Market
Continent, Sub-Continent, Market, Country, Tract/Sub-Market
Continent, Sub-Continent, Country, Market, Tract/Sub-Market - ✔✔Continent, Sub-
Continent, Country, Market, Tract/Sub-Market
✔✔Which two geographic categories are the most important for a hotel GM?
Region and Market
Market and Tract/Sub-Market
Region and Tract/Sub-Market
Country and Tract/Sub-Market - ✔✔Market and Tract/Sub-Market
✔✔Markets and tracts are created based on what two determining factors?
Geographic size and population
Geographic size and participation
Number of hotels and participation
Number of hotels and population - ✔✔Number of hotels and participation
✔✔11) Which is a true statement regarding Tracts
Tracts are referred to as Sub-Markets outside of North America
Tracts are never used to represent a small city in a rural market
Tracts are geographic sub-divisions of a Region
A country will never have more than 100 Tracts - ✔✔Tracts are referred to as Sub-
Markets outside of North America
✔✔12) Changes to how Markets and Tracts are geographically defined are made how
often?
Monthly
Annually
Every five years
No regular schedule - ✔✔No regular schedule
✔✔How many scale categories are there? - ✔✔7, 6 for chains and 1 for independents
✔✔How is scale determined? - ✔✔ADR
