Medical Assistant Certification Exam
Questions and Answers | Latest
Version | 2025/2026 | Correct & Verified
What is the first step a medical assistant should take when a patient arrives for an appointment?
✔✔Greet the patient and verify their identity.
What should a medical assistant do if a patient faints in the waiting room?
✔✔Lay the patient flat, elevate their legs, and call for help.
What is the proper way to dispose of a used needle?
✔✔Place it immediately into a sharps container without recapping.
What is the normal adult resting heart rate?
✔✔Between 60 and 100 beats per minute.
What is the main purpose of hand hygiene in a clinical setting?
✔✔To prevent the spread of infection.
1
,What should a medical assistant do if they suspect child abuse?
✔✔Report it immediately to the proper authorities.
What does HIPAA protect?
✔✔The privacy and confidentiality of patient health information.
What is the correct procedure for taking an oral temperature?
✔✔Place the thermometer under the tongue until it beeps.
What should be done before performing venipuncture?
✔✔Verify the patient’s identity and explain the procedure.
What is the best way to communicate with a hearing-impaired patient?
✔✔Speak slowly and clearly while facing the patient.
What should a medical assistant do if a patient refuses treatment?
✔✔Respect the patient’s decision and document the refusal.
2
,What should be used to clean a small wound before bandaging?
✔✔An antiseptic such as iodine or alcohol.
What is the purpose of using sterile gloves?
✔✔To prevent contamination during sterile procedures.
What should a medical assistant do after a blood spill on a counter?
✔✔Clean the area with an appropriate disinfectant immediately.
What does BMI measure?
✔✔The relationship between weight and height.
What is the normal range for blood pressure in adults?
✔✔Approximately 120/80 mmHg.
What is the proper position for a patient during a rectal temperature reading?
✔✔Left lateral or Sims’ position.
3
, What should a medical assistant do if they make an error in a patient’s chart?
✔✔Draw a single line through the error, initial it, and write the correction.
What does OSHA stand for?
✔✔Occupational Safety and Health Administration.
What is the function of red blood cells?
✔✔To transport oxygen throughout the body.
What is the correct procedure if a patient starts bleeding after venipuncture?
✔✔Apply pressure to the site until bleeding stops.
What should a medical assistant do if a patient becomes angry during a visit?
✔✔Remain calm, listen actively, and maintain professionalism.
What type of consent is given when a patient rolls up their sleeve for an injection?
✔✔Implied consent.
4
Questions and Answers | Latest
Version | 2025/2026 | Correct & Verified
What is the first step a medical assistant should take when a patient arrives for an appointment?
✔✔Greet the patient and verify their identity.
What should a medical assistant do if a patient faints in the waiting room?
✔✔Lay the patient flat, elevate their legs, and call for help.
What is the proper way to dispose of a used needle?
✔✔Place it immediately into a sharps container without recapping.
What is the normal adult resting heart rate?
✔✔Between 60 and 100 beats per minute.
What is the main purpose of hand hygiene in a clinical setting?
✔✔To prevent the spread of infection.
1
,What should a medical assistant do if they suspect child abuse?
✔✔Report it immediately to the proper authorities.
What does HIPAA protect?
✔✔The privacy and confidentiality of patient health information.
What is the correct procedure for taking an oral temperature?
✔✔Place the thermometer under the tongue until it beeps.
What should be done before performing venipuncture?
✔✔Verify the patient’s identity and explain the procedure.
What is the best way to communicate with a hearing-impaired patient?
✔✔Speak slowly and clearly while facing the patient.
What should a medical assistant do if a patient refuses treatment?
✔✔Respect the patient’s decision and document the refusal.
2
,What should be used to clean a small wound before bandaging?
✔✔An antiseptic such as iodine or alcohol.
What is the purpose of using sterile gloves?
✔✔To prevent contamination during sterile procedures.
What should a medical assistant do after a blood spill on a counter?
✔✔Clean the area with an appropriate disinfectant immediately.
What does BMI measure?
✔✔The relationship between weight and height.
What is the normal range for blood pressure in adults?
✔✔Approximately 120/80 mmHg.
What is the proper position for a patient during a rectal temperature reading?
✔✔Left lateral or Sims’ position.
3
, What should a medical assistant do if they make an error in a patient’s chart?
✔✔Draw a single line through the error, initial it, and write the correction.
What does OSHA stand for?
✔✔Occupational Safety and Health Administration.
What is the function of red blood cells?
✔✔To transport oxygen throughout the body.
What is the correct procedure if a patient starts bleeding after venipuncture?
✔✔Apply pressure to the site until bleeding stops.
What should a medical assistant do if a patient becomes angry during a visit?
✔✔Remain calm, listen actively, and maintain professionalism.
What type of consent is given when a patient rolls up their sleeve for an injection?
✔✔Implied consent.
4
