IAHSS ADVANCED EXAM WITH
COMPLETE SOLUTION
What is the primary role of a security officer in crime prevention? - Answer Reduce the opportunity
for a person to commit a crime
Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also involves
what? - Answer Initiating some action to remove or reduce the risk
What must be done about life safety deficiencies found in the hazard surveillance tour?
- Answer Correct them immediately
What is the purpose of crime analysis? - Answer Identify problems and develop strategies to reduce
problems
Which of the following is easier and more cost efficient for an institution? - Answer building in
security systems during building design
Healthcare facilities that provide customer service motivate customers to tell
others about these organizations - Answer excellant
Process improvement in customer service can be measured how? - Answer Surveys, Monitoring
performance, Bench marking, Service standards
can be an excellent way to measure customer service and improve
performance. - Answer Feedback
is an element in improving customer service - Answer Identifying customers- Attitude-
Communication-Training
Communication is - Answer 93 percent body language, 7 percent words
Which legal test takes into account neighborhood crime rates, industry standards, and the owner's
experience at other locations? - Answer foreseeability
The major source of premise liability in healthcare is from - Answer slips and falls
Property owners have a duty to maintain the property in a condition. -
Answer legal...reasonably safe
, Which of the following are elements necessary to establish negligence in a premise liability case? -
Answer 1. duty to the plaintiff 2. Failure to meet the duty. 3. Breach of a duty caused an injury.
Which of the following are examples of risks security officers should identify? - Answer Burned out
lights-Breached fence lines-Slip and fall hazards
Failure to conduct routine patrol can ultimately result in what? - Answer an increase in security
spending
K-9 patrol teams can be particularly effective in dealing with which situation? - Answer emergency
department violence
Bicycle patrol is which of these? - Answer faster than foot patrol and a vehicle in heavy traffic
patrol contributes, more then any other method of patrol, to excessive
socialization - Answer foot
Security officers should have a valid driver's license if they are going to do what? - Answer all of the
above
A security officer responding to a crime scene should do what? - Answer Respond as quickly as
possible, observing all safety practices.
After arriving at a crime scene, what should the security officer do first? - Answer protect the scene
from contamination
Which of these is an example of factual evidence? - Answer physical evidence
which of these should an officer follow to be able to testify that the evidence presented has merit? -
Answer proper chain of custudy
Why are initial information gathering and proper note-taking key to a successful investigation? -
Answer They memorize information gathered at the scene from those involved
They refresh your memory for later report writing purposes
They are subject to discovery by the defense in a criminal case and thus can be subpoenaed
When dealing with a personal-gain informant, what should the officer do? - Answer Document the
officer's interaction with the informant
COMPLETE SOLUTION
What is the primary role of a security officer in crime prevention? - Answer Reduce the opportunity
for a person to commit a crime
Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also involves
what? - Answer Initiating some action to remove or reduce the risk
What must be done about life safety deficiencies found in the hazard surveillance tour?
- Answer Correct them immediately
What is the purpose of crime analysis? - Answer Identify problems and develop strategies to reduce
problems
Which of the following is easier and more cost efficient for an institution? - Answer building in
security systems during building design
Healthcare facilities that provide customer service motivate customers to tell
others about these organizations - Answer excellant
Process improvement in customer service can be measured how? - Answer Surveys, Monitoring
performance, Bench marking, Service standards
can be an excellent way to measure customer service and improve
performance. - Answer Feedback
is an element in improving customer service - Answer Identifying customers- Attitude-
Communication-Training
Communication is - Answer 93 percent body language, 7 percent words
Which legal test takes into account neighborhood crime rates, industry standards, and the owner's
experience at other locations? - Answer foreseeability
The major source of premise liability in healthcare is from - Answer slips and falls
Property owners have a duty to maintain the property in a condition. -
Answer legal...reasonably safe
, Which of the following are elements necessary to establish negligence in a premise liability case? -
Answer 1. duty to the plaintiff 2. Failure to meet the duty. 3. Breach of a duty caused an injury.
Which of the following are examples of risks security officers should identify? - Answer Burned out
lights-Breached fence lines-Slip and fall hazards
Failure to conduct routine patrol can ultimately result in what? - Answer an increase in security
spending
K-9 patrol teams can be particularly effective in dealing with which situation? - Answer emergency
department violence
Bicycle patrol is which of these? - Answer faster than foot patrol and a vehicle in heavy traffic
patrol contributes, more then any other method of patrol, to excessive
socialization - Answer foot
Security officers should have a valid driver's license if they are going to do what? - Answer all of the
above
A security officer responding to a crime scene should do what? - Answer Respond as quickly as
possible, observing all safety practices.
After arriving at a crime scene, what should the security officer do first? - Answer protect the scene
from contamination
Which of these is an example of factual evidence? - Answer physical evidence
which of these should an officer follow to be able to testify that the evidence presented has merit? -
Answer proper chain of custudy
Why are initial information gathering and proper note-taking key to a successful investigation? -
Answer They memorize information gathered at the scene from those involved
They refresh your memory for later report writing purposes
They are subject to discovery by the defense in a criminal case and thus can be subpoenaed
When dealing with a personal-gain informant, what should the officer do? - Answer Document the
officer's interaction with the informant
