and Verified Answers
1.
According to the ACHE's Code of Ethics, one way that healthcare executives can avoid or
minimize the negative implications of conflict of interest is to:
a. Develop a public relations plan to address potential conflict-of-interest scenarios.
b. Not participate in the specific decision where conflict may exist.
c. Ensure members submit annual lists of major activities and holdings for inspections.
d. Make the conflict known to those in superior positions.
->>> CORRECT ANSWER d. Make the conflict known to those in superior positions
2.
The principles of quality improvement require that healthcare executives change their
management philosophy from:
a. Finding fault with employees to finding problems in processes.
b. Finding fault with employees to involving them in the improvement of processes.
c. Focusing on enhanced inspection techniques to focusing on variance.
d. Focusing on employees' roles to focusing on process outcomes.
->>> CORRECT ANSWER a. Finding fault with employees to finding problems in processes.
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3.
What type of problem arises when a healthcare executive knowingly allows the organization to
continue double billing?
a. An ethical problem for the healthcare executive, but may not be grounds for dismissal if
organizational policy is not clearly stated.
,b. An actual conflict of interest, even absent a direct economic benefit to the healthcare
executive.
c. An ethical problem for the employee if the healthcare executive receives direct economic
benefit.
d. An ethical problem if it clearly violates state or federal law.
->>> CORRECT ANSWER b. An actual conflict of interest, even absent a direct economic benefit
to the healthcare executive.
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4.
Which of the following is a unit of measure commonly used to determine physicians' clinical
productivity?
a. RVU
b. CMS
c. IPO
d. CPU
->>> CORRECT ANSWER a. RVU
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5.
Which of the following third-party reimbursement methods provides the largest financial
incentive for the provider to reduce cost?
a. Charge-based
b. Cost-based
c. Prospective payment
d. Per diem
->>> CORRECT ANSWER c. Prospective payment
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6.
Statements of earnings, financial positions, changes in financial position and retained earnings
are required to be submitted yearly by all:
a. Publicly owned healthcare organizations.
b. Privately owned healthcare organizations.
c. Government owned healthcare organizations.
d. Faith-based owned healthcare organizations.
->>> CORRECT ANSWER a. Publicly owned healthcare organizations.
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7.
Which of the following is an example of a capital expenditure?
a. Land that is purchased for resale.
b. Surgical equipment with a useful life of six months.
c. A building with a useful life of 20 years.
d. Medical supplies used for patient care.
->>> CORRECT ANSWER c. A building with a useful life of 20 years.
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8.
What is the correct order of stages for accomplishing organization change?
a. Identifying, planning, implementation, evaluation.
, b. Planning, identifying, evaluation, implementation.
c. Evaluation, planning, implementation, identifying.
d. Planning, evaluation, identifying, implementation.
->>> CORRECT ANSWER a. Identifying, planning, implementation, evaluation.
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9.
Boards make better strategic decisions if they use information that is:
a. Readily available on special board website.
b. Generated from computer studies of departmental activity reports.
c. Summarized in graphs for better understanding.
d. Focused on measurable outcomes of service quality and economic vitality.
->>> CORRECT ANSWER d. Focused on measurable outcomes of service quality and economic
vitality.
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10.
The central role of the health services organization board includes all of the following:
a. Setting the strategic plan and service values of the organization.
b. Support for assessing changing market needs.
c. Support in managing important service programs or departments.
d. Assuring the recruitment, hire, support and reward of the CEO.
->>> CORRECT ANSWER c. Support in managing important service programs or departments
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