ACCURATE ANSWERS
Have you ever had a medical emergency on your flight and how did you handle it.
correct answer Yes, I remember having a 12 year old male having a seizure on UFS
flight, one of the flight attendants came up and said this young man was having a
seizure and my actions were to see if he had a history of seizures and try to move
passengers to a seat away and keep the young mans airway uncompromized. I
called a head to company and had them call the paramedics and have them
standing by. By the time we landed 15 Minutes later the young man was out of his
condition and was doing fine.
Have you ever had to tell a crew member or customer No. correct answer
Customer who wanted to move all there stuff home and we would have had to
shove the aircraft jam packed full and it was not a safe operation. Wayne said it
was ok. NOT...
How did you prep for this interview? correct answer Pilot Judgement Berry Hull,
Cage Marshall 3 interviews, FTI sim session. Net working with pilots flying the line,
drove to Chicago to do a meet and greet with Calvin Janacek. ATP Prep Questions.
How do you define diversity? correct answer Sinergy, Greater than the sum of
there parts. Draw from a very deep experience pool.
How does diversity help/hinder you in the work place? correct answer It help in
the sense that is broadens my relationships meeting new people and ways of
looking at things. The only way it hinders me/all people is if I am closed minded
and dont take the time to build relationships.
, How would you define a good pilot/great pilot/Captain? correct answer A good
pilot does his job well safe and effecent. A Great Pilot does his job the same but
he looks for the opportunity to make a difference (Costumer Service always on his
mind) A great Captain is all ways working hard to make captains, Mentor FO's to
be great Captains.
How would you define exceptional customer service. correct answer A problem
solver, with a smile........
How would you describe your self? How would others describe you? correct
answer Problem solver, liner thinker, a to b, methodical... others would say I am
quick to think on my feet, One bite of the elephant type guy.
How would you rate your self as a pilot. correct answer Stick and rudder first. 33
years of flying and no incidents or accendents. Very Good.
Out of all the other applicants why should we pick you? correct answer Well
Rounded Canidate, I know why a airline is successful and I know what make one
fail. We offer a service and I know what great customer service is with my Aircraft
sales bussiness. I am a great commuicator. Pilot, EMT, Business owner.
Tell me about a time when you had to apologize to a co-woker. correct answer
Stock on a aircraft was not right for the on coming crew. This added extra work
load for a early morning plane swap after a issue with there first aircraft.
TMA your best Customer Service Day. correct answer I have had many of then in
Aircraft Sales, In my life inside of the Cockpit I would have to say it was the day I
went out shopping for Roses for a Customer who got on the aircraft whom forgot